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JobLogic description
JobLogic is a field service management software that aims to connect your office, field teams, and customers within one system. It offers various features including scheduling, dispatching, invoicing, customer portals, asset management, and mobile app functionality for technicians. JobLogic focuses on service and maintenance companies, providing industry-specific features and integrations. The software aims to streamline operations, improve customer service, and increase profitability for businesses of all sizes.
Who is JobLogic best for
JobLogic is a field service management software connecting office, field teams, and customers. Users praise the intuitive mobile app and excellent customer service. However, some find the setup complex and the software inflexible. It's best for small to medium businesses in maintenance and service industries seeking streamlined operations but prepared for a challenging initial setup.
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Best fit for small to medium-sized businesses.
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Ideal for maintenance and service industries like plumbing, HVAC, and electrical.
JobLogic features
| Supported JobLogic offers customizable reports and dashboards for job performance, profitability, and other metrics. |
| Supported JobLogic offers a mobile app for technicians with access to schedules, job details, and customer information. |
| Supported JobLogic supports scheduling and dispatching jobs to technicians. |
| Supported JobLogic allows generating and sending invoices, including batch invoicing and custom templates. |
| Supported JobLogic offers route optimization to minimize drive time and boost efficiency. |
| Supported Technicians can view and manage their schedules on mobile devices using the mobile app. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
JobLogic reviews
We've summarised 22 JobLogic reviews (JobLogic TrustPilot reviews and JobLogic G2 reviews) and summarised the main points below.
- Excellent customer service, praised for responsiveness and helpfulness.
- Intuitive mobile app praised for organizing day-to-day operations.
- Successful implementation and onboarding experience for large user bases (e.g., 400+ homes).
- Effective training resources that facilitate user adoption and understanding.
- Positive feedback on specific features like the "Engineer
- Difficult and time-consuming setup process, often requiring extensive user configuration.
- Basic package limitations and functionalities falling short of advertised capabilities.
- Inflexible software with limited customization options, hindering adaptation to specific business needs.
- Poorly designed and confusing user interface, contributing to a steep learning curve.
- Subpar customer support with slow response times and unresolved technical issues.
JobLogic pricing
The commentary is based on 8 reviews from JobLogic G2 reviews and JobLogic TrustPilot reviews.
JobLogic's pricing is a recurring concern. Users report unexpected costs for essential features like API access and automation. Some find the basic package overpriced for its limited functionality, while others feel locked into expensive contracts despite unmet promises and poor support.
Users sentiment
See the JobLogic pricing page.
Basic
Standard features, access to onboarding resources & webinars, telephone, email and chat support, forms library.
Premium
All features included in the basic plan, customer portal, access to training & consultancy services, engineer tracking.
Enterprise
All features included in the premium plan, reporting & dashboard designer, mobile form builder, route scheduler, dedicated account management team, 24-hour support, data migration services, access to bespoke development resources.
JobLogic alternatives
SimproBetter for construction, manufacturing, or professional services businesses. Grows slower and has received lower ratings from users. Users have reported a clunky mobile app and slow customer support. A JobLogic alternative and competitor.Read more
Wello SolutionsWello Solutions is growing faster and offers offline access for field technicians. It is a JobLogic alternative and competitor.Read more
Housecall ProBetter fit for businesses focused on home services. Caters to a wider range of industries like retail, construction, and healthcare.Read more
UnoloBetter for tracking attendance and managing expenses. Has more momentum and highly rated for customer service and ease of use. A strong JobLogic competitor.Read more
JobberBetter for smaller home service businesses. Has a free plan. Is growing faster in terms of employee growth. More suitable for industries like healthcare, retail, or legal.Read more
JotformBetter for creating various online forms, surveys, and data collection tools. Jotform has wider industry applicability and is growing faster. It offers more pre-built templates and integrations with business apps. Users love Jotform's ease of use and customizability.Read more
JobLogic FAQ
What is JobLogic and what does JobLogic do?
JobLogic is field service management software connecting office, field teams, and customers. It offers scheduling, dispatching, invoicing, and a mobile app for technicians. JobLogic streamlines operations, improves customer service, and helps increase profitability for service and maintenance companies.
How does JobLogic integrate with other tools?
JobLogic integrates with other tools, though specific integrations are not listed in the provided data. For a comprehensive list of integrations, it is recommended to check their website or contact JobLogic directly.
What the main competitors of JobLogic?
JobLogic competes with field service management software like Simpro, Wello Solutions, Jobber, Housecall Pro, Unolo, and serviceminder.io. These alternatives offer similar features such as scheduling, dispatching, invoicing, and mobile app functionality for technicians. They target businesses in various service industries, aiming to streamline operations and improve customer management.
Is JobLogic legit?
JobLogic seems legitimate, offering features like scheduling, invoicing, and a mobile app. However, user reviews on Trustpilot and Glassdoor reveal mixed experiences. Some praise customer service and the mobile app, while others cite a difficult setup and limited customization. Consider these factors when evaluating JobLogic's safety and suitability.
How much does JobLogic cost?
JobLogic offers three plans: Basic at $50 per user/month, Premium at $60 per user/month, and Enterprise with custom pricing. Contact JobLogic for Enterprise plan pricing. There's no free trial or free plan.
Is JobLogic customer service good?
Customer reviews on JobLogic's service are mixed. While some praise the responsiveness and helpfulness of their customer service team, others report slow response times and unresolved issues. Some customers have had positive onboarding experiences, while others found the implementation process difficult and the support lacking.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.