Logo of Image Relay

Image Relay

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Company health

Employee growth
33% decrease in the last year
Web traffic
1% increase in the last quarter
Financing
December 2022 - $6M

Ratings

G2
4.6/5
(611)

Image Relay description

Image Relay is a marketing platform that combines digital asset management (DAM) and product information management (PIM). It allows you to store, organize, and share your company's digital assets, such as images and logos, and product information in one central location. This streamlines marketing efforts, ensures brand consistency, and makes it easier for teams to find and use approved assets. Image Relay integrates with popular platforms like Shopify and offers features like digital catalogs to support product marketing.


Who is Image Relay best for

Image Relay is a user-friendly digital asset management (DAM) and product information management (PIM) platform perfect for marketing teams of all sizes. It streamlines workflows by centralizing, organizing, and sharing digital assets and product information. Users love its seamless sharing capabilities and integration with marketing templates. Some users have noted slow search functionality as an area for improvement.

  • Best for small, medium, and enterprise businesses.

  • Ideal for e-commerce, marketing, and a wide range of other industries.


Image Relay features

Type in the name of the feature or in your own words tell us what you need
Supported

Image Relay allows sharing assets via URLs, particularly using embed links.

Supported

Image Relay allows sharing collections of assets.

Supported

Image Relay allows searching assets by keywords, metadata, file names, and other criteria.

Supported

Image Relay allows sharing assets with external users through customizable permissions.

Supported

Image Relay offers a central repository for product data and assets, creating a single source of truth.

Supported

Image Relay supports storing and uploading various digital assets, including images, videos, and documents.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
+0.2

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+1

Reliability and Performance

Rather positive
+0.5

Ease of Implementation

Strongly positive
+0.85

Scalability

Strongly positive
+1

Image Relay reviews

We've summarised 611 Image Relay reviews (Image Relay G2 reviews) and summarised the main points below.

Pros of Image Relay
  • Excellent customer support.
  • Easy to use and navigate.
  • Seamless internal and external sharing.
  • Great for organizing brand assets and photos.
  • Excellent integration with marketing templates.
Cons of Image Relay
  • Slow search functionality.
  • Limited customization for assets after upload.
  • Adobe plugin issues.
  • SSO contact allocation to a single permission type.

Image Relay pricing

The commentary is based on 16 reviews from Image Relay G2 reviews.

Image Relay is praised for its competitive pricing and excellent value, offering essential features at a lower cost than competitors. While the price is considered significant by some, most users feel it's justified for the time saved and increased productivity. A few users mention the increasing cost as a concern.

Users sentiment

Neutral
+0.2

See the Image Relay pricing page.


Image Relay alternatives

  • Logo of Bynder
    image-relay vs Bynder
    Better for enterprise companies with a large volume of assets. Has AI-powered search and more integrations with other marketing tools. Growing faster than Image Relay, a strong Image Relay competitor and alternative.
    Read more
  • Logo of Catsy
    Catsy
    Better for enterprise companies. More suitable for manufacturers and distributors. Excellent customer support is frequently praised. Steeper learning curve.
    Read more
  • Logo of Kontainer
    Kontainer
    Better for teams with large media volumes. Has custom branding and user-specific access controls. Is growing faster than Image Relay.
    Read more
  • Logo of OpenAsset
    OpenAsset
    Better for architecture, engineering, and construction companies. Geared towards project-based file organization. Has strong search functionality. Is growing faster.
    Read more
  • Logo of ArtworkFlow
    ArtworkFlow
    Better for mid-size and large businesses needing workflow automation and online proofing. A strong Image Relay competitor for those prioritizing streamlined collaboration and faster time-to-market. Excellent customer support.
    Read more
  • Logo of Salsify
    Salsify
    Better for enterprise companies needing robust product experience management. More e-commerce focused. A Salsify alternative for simpler digital asset management.
    Read more

Image Relay FAQ

  • What is Image Relay and what does Image Relay do?

    Image Relay is a digital asset management (DAM) and product information management (PIM) platform. It centralizes, organizes, and streamlines the sharing of marketing assets and product information, ensuring brand consistency. It integrates with platforms like Shopify and offers features such as digital catalogs and shareable collections. Image Relay is ideal for e-commerce businesses and marketing teams.

  • How does Image Relay integrate with other tools?

    Image Relay integrates with popular platforms like Shopify, streamlining workflows. It supports sharing assets via URLs, embed links, and shareable collections, facilitating seamless internal and external collaboration. It also offers a central repository for product data and assets, ensuring brand consistency.

  • What the main competitors of Image Relay?

    Image Relay's main competitors include Bynder, Kontainer, Brandfolder, Catsy, and PhotoShelter for Brands. These platforms offer similar digital asset management and product information management capabilities, catering to various business needs and sizes.

  • Is Image Relay legit?

    Yes, Image Relay is a legitimate software. It's a well-regarded platform known for its ease of use and excellent customer support, especially valuable for managing and sharing digital assets securely. Some users mention slow search functionality as a drawback.

  • How much does Image Relay cost?

    Image Relay doesn't publicly disclose its pricing. Contact their sales team to obtain a customized quote based on your specific needs and to determine if Image Relay is worth the investment for your organization.

  • Is Image Relay customer service good?

    Image Relay's customer service receives overwhelmingly positive feedback. Users consistently praise the knowledgeable, responsive, and helpful support team, highlighting their assistance with onboarding, troubleshooting, and maximizing platform capabilities. This personalized support contributes significantly to a positive user experience.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.