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IFS description
IFS provides cloud-based software for mid-size and large companies that manufacture products, manage assets (like equipment or buildings), or provide services. Their software helps manage different parts of your business like finance, human resources, and customer relationships. IFS offers a single platform that can be customized to fit your company’s needs and industry. They stand out because of their focus on industry expertise and their promise of continuous innovation and updates.
Who is IFS best for
IFS Cloud is a comprehensive ERP solution designed for mid-size and large businesses in manufacturing, asset management, and service industries. It offers a customizable platform to manage core business processes. Users praise its robust functionality and industry-specific features, while some note a complex learning curve and slow support response. Consider IFS if you need a scalable ERP tailored to your industry, but be prepared for some implementation challenges.
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Best fit for medium and large businesses.
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Ideal for manufacturing, asset management, and service providers.
IFS features
| Supported IFS offers comprehensive asset lifecycle management, from procurement to disposal, improving utilization and reducing costs. |
| Supported IFS supports job scheduling and dispatching to technicians using PSO and Workforce Scheduling. |
| Supported IFS Cloud CRM allows storing and managing customer contact information. |
| Supported IFS supports inventory tracking and stock quantity management within its ERP system. |
| Supported IFS provides tools to manage employee data throughout the employee lifecycle. |
| Supported IFS supports project-driven asset management and capital project management. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
IFS reviews
We've summarised 250 IFS reviews (IFS G2 reviews) and summarised the main points below.
- Comprehensive and highly customizable to fit specific business needs.
- Robust and reliable, managing core business processes effectively.
- User-friendly interface, especially the IFS Cloud version.
- Excellent integration capabilities with other systems.
- Strong focus on specific industries like manufacturing, service, and distribution.
- Slow support response times for bug fixes and other issues.
- Limited documentation and training resources.
- Complex system with steep learning curve, particularly for new users.
- Indian localization and customization is expensive and difficult.
- Finance module is considered weak compared to other modules.
IFS pricing
The commentary is based on 25 reviews from IFS G2 reviews.
IFS is a powerful ERP with excellent functionality, but reviews often cite high costs for implementation, customization, and maintenance, including a costly mandatory upgrade cycle. Some users find the pricing structure to be expensive, especially for seemingly minor enhancements.
Users sentiment
IFS alternatives
Mobile Operator RoundsBetter fit for organizations focused on frontline worker mobility, especially in asset-intensive industries. It has slightly more momentum than IFS. More focused on digitizing and streamlining processes like inspections and work order management using mobile devices.Read more
SAP S/4HANA CloudBetter for a wider range of industries, including finance, consumer goods, and more. Boasts better ratings and a more modern user interface, but note the higher cost and complex implementation.Read more
QAD Adaptive ERPBetter for consumer goods, healthcare, education, professional services, transportation, automotive, and software companies. A good IFS alternative and competitor for manufacturers. Has slower momentum. Users report a more difficult learning curve and less intuitive interface. More positive pricing sentiment.Read more
NetSuiteBetter for finance, retail, consumer goods, real estate & construction, software, IT & telecommunications, and professional services. Grows faster. More popular and preferred by a wider user base. Offers stronger CRM and e-commerce features.Read more
QuickBooks Desktop EnterpriseBetter for basic accounting, especially for new users. A good QuickBooks Desktop Enterprise alternative for those prioritizing ease of use. More affordable. Lacks the industry-specific focus of IFS. Desktop-based, unlike IFS's cloud offering.Read more
IFS UltimoBetter for smaller organizations focused on asset management and maintenance. Easier to implement and learn, with better customer support. More affordable.Read more
IFS FAQ
What is IFS and what does IFS do?
IFS offers cloud ERP software for mid-size and large businesses specializing in manufacturing, asset management, and service. It provides a single, customizable platform to manage various aspects of your business, from finance and HR to customer relationships, with a focus on industry-specific solutions.
How does IFS integrate with other tools?
IFS integrates seamlessly with other systems through its open API architecture. This allows for efficient data exchange with CRM, HRM, and other business applications, creating a unified platform. Their focus on industry-specific integrations further enhances connectivity and streamlines workflows.
What the main competitors of IFS?
Alternatives to IFS include SAP S/4HANA Cloud, QAD Adaptive ERP, and NetSuite. These ERP solutions offer similar functionalities, such as financials, supply chain management, and customer relationship management for mid-size and large businesses.
Is IFS legit?
Yes, IFS is a legitimate cloud-based ERP software solution. It's known for its robust functionality and focus on industries like manufacturing and asset management, though some users find it complex and note slow support response times. IFS is safe and reliable for businesses seeking a comprehensive solution.
How much does IFS cost?
IFS doesn't publicly disclose pricing information. Contact their sales team for a customized quote based on your specific business needs and desired product configuration.
Is IFS customer service good?
IFS customer support receives mixed reviews. While some users praise the IFS Cloud and consultancy teams as friendly, approachable, and quick to respond, others express frustration with slow support, questionable technical capabilities, and a lack of urgency in resolving issues, especially with bug fixes. Several users note a decline in support quality after changes in IFS's organizational structure.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.