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iCapture description
iCapture is lead capture software designed for mid-sized companies that attend trade shows and events. It replaces manual data entry with digital forms that integrate with popular CRM systems, letting your sales team quickly follow-up on promising leads. iCapture also allows you to score leads based on custom criteria, helping your team prioritize follow-up for better results.
Who is iCapture best for
iCapture helps mid-sized companies attending trade shows and events digitize lead capture. Users praise its CRM integrations and ease of use for trade show teams, while some find the back-office interface and user management less intuitive. If your team needs robust lead capture and scoring integrated with your CRM, iCapture may be a good fit.
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Best fit for mid-sized companies attending events and trade shows.
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Suitable for various industries focusing on lead generation and CRM integration.
iCapture features
| Supported iCapture supports offline lead capture and synchronizes data upon reconnection. |
| Supported iCapture supports automatic lead scoring based on behavior or attributes. |
| Supported iCapture offers mobile app access for iOS and Android, including offline features. |
| Supported iCapture integrates with various CRM systems like Salesforce, Hubspot, and Zoho. |
| Supported iCapture qualifies leads via custom questions, scoring, and CRM integration. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
iCapture reviews
- Ease of use and training, especially for trade show teams.
- Seamless integration with popular CRM systems like HubSpot and Salesforce.
- Excellent and responsive customer support.
- Effective lead capture and scoring features for prioritizing follow-up.
- Difficult user management: Removing users requires manual action or support tickets.
- Back Office interface described as user-unfriendly.
- API integration challenges: Working with industry providers like Cvent for API kits could be improved.
- Limited self-service customization: Users desire more control over field mapping and flow creation.
iCapture pricing
The commentary is based on 6 reviews from iCapture G2 reviews.
iCapture is praised for its cost-effectiveness, especially compared to competitors and per-event rental systems. Users highlight the annual pricing model as a significant advantage for managing multiple events, leading to substantial cost and time savings. Some find the included number of lead forms limiting.
Users sentiment
See the iCapture pricing page.
iCapture alternatives
snapADDY VisitReportBetter for field sales teams generating digital reports. Mobile-first approach with offline availability, team coordination, and automated email follow-ups.Read more
OnePageCRMBetter for broader business needs beyond lead capture. Geared towards general sales process management for a wider range of industries. Has stronger momentum in terms of growth.Read more
HubSpot Sales HubBetter for larger businesses and broader industry application. Offers more robust automation and reporting but has a more complex pricing structure. iCapture alternative and competitor.Read more
FormsortBetter for creating online forms, surveys, and quizzes. G2 rates it highly. Users praise its intuitive interface, robust analytics, and integrations, but some find the UI clunky and expensive.Read more
iLeadsBetter fit for large enterprises. Has more momentum currently. More focused on lead retrieval for exhibitors. iCapture alternative; iCapture competitor.Read more
ClickUpBetter for broader project management needs beyond lead capture. More established and growing faster, suitable for various industries. A wider range of integrations and project views, but can be overwhelming for new users. iCapture alternative, ClickUp competitor.Read more
iCapture FAQ
What is iCapture and what does iCapture do?
iCapture is lead capture software for mid-sized companies attending trade shows and events. It replaces manual data entry with digital forms, integrates with CRM systems, and allows lead scoring for prioritized follow-up. This helps sales teams quickly and effectively connect with promising leads.
How does iCapture integrate with other tools?
iCapture integrates with popular CRM systems like Salesforce, HubSpot, and Zoho. This integration allows for seamless lead transfer and follow-up, enhancing sales team efficiency. It also offers API integration capabilities, though users desire more self-service customization in this area.
What the main competitors of iCapture?
Top alternatives to iCapture include Captello, Mobly, and snapADDY VisitReport. These competitors offer similar lead capture functionality for events and trade shows, often with features like CRM integrations and mobile apps.
Is iCapture legit?
Yes, iCapture is a legitimate lead capture software. User reviews praise its ease of use, CRM integrations, and helpful customer support. It's ideal for mid-sized companies attending trade shows seeking efficient lead capture and scoring.
How much does iCapture cost?
I could not find pricing information for iCapture. Contact the vendor directly to determine if iCapture is worth the investment for your product pricing needs.
Is iCapture customer service good?
iCapture's customer service is consistently praised in reviews. Users highlight the helpful, responsive, and knowledgeable support team, available even after hours. The iCapture team is proactive, readily assists with integrations and troubleshooting, and even implements new features based on customer feedback.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.