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HitPay description
HitPay is a payment platform designed for small and medium businesses. It allows you to accept payments online, in person, and through invoices, all from one system. HitPay supports various payment methods like credit cards and digital wallets and integrates with popular ecommerce platforms. This lets you manage all your sales channels and gain insights into your transactions from one place. HitPay is focused on the Asia-Pacific region and offers simple pricing options for businesses of all sizes.
Who is HitPay best for
HitPay is a user-friendly payment platform designed for growing businesses, especially e-commerce ventures in the Asia-Pacific region. It simplifies accepting payments online, in person, and via invoices, offering various payment options and integrations with popular platforms. While praised for its ease of use and fast transaction processing, some users have reported account closures and unresponsive customer support. HitPay's POS system is particularly convenient for in-person transactions.
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Best for small to medium-sized businesses (SMEs).
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Ideal for businesses in the Asia-Pacific region.
HitPay features
| Supported HitPay allows receiving payments online from invoices using payment links. |
| Supported HitPay integrates with e-commerce platforms like Shopify and WooCommerce. |
| Supported HitPay supports automated recurring billing with flexible scheduling and various payment methods. |
| Supported HitPay allows creating, sending, and tracking invoices. |
| Supported HitPay offers a fully featured POS system, integrating with receipt printers, barcode scanners, and payment terminals. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
HitPay reviews
We've summarised 140 HitPay reviews (HitPay TrustPilot reviews and HitPay G2 reviews) and summarised the main points below.
- User-friendly interface and generally easy setup process.
- Fast transaction processing and next-day payouts.
- Wide range of payment options available, including local and international methods.
- Seamless integration with various e-commerce and accounting platforms.
- Portable POS system convenient for in-person transactions.
- Account closures without warning or explanation are a recurring issue.
- Funds held in closed accounts are often difficult to recover.
- Inaccurate or misleading advertising regarding services and features.
- Inadequate knowledge of local business regulations, leading to issues with account verification.
- Slow and unresponsive customer support, especially concerning account issues.
HitPay pricing
The commentary is based on 48 reviews from HitPay G2 reviews and HitPay TrustPilot reviews.
HitPay's pricing receives mixed reviews. While some users appreciate its competitive rates and lack of monthly fees, others find the transaction fees for credit cards and international payments high. Several negative reviews mention funds being held with account closures.
Users sentiment
See the HitPay pricing page.
HitPay alternatives
MONEIHas stronger momentum. Offers payment orchestration and centralized payment management. Caters to businesses of all sizes, not just SMEs.Read more
BILL AP/ARBetter for US-based businesses needing accounts payable/receivable automation. Focuses on financial operations, not just payments. A HitPay alternative and competitor.Read more
XeroBetter for accounting and financial management. Broader industry applicability. More established, with generally positive user reviews. However, users dislike recent price increases and some feature changes. A HitPay alternative and competitor.Read more
PayhawkBetter for larger companies with global operations. Offers company cards and expense tracking. More automation for financial tasks and reporting. A Payhawk alternative for those needing USD payments, ERP integrations, or Australian functionality.Read more
BillsbyMore focused on subscription billing. Grows website traffic faster. Rated 4.8/5 on G2. Users highlight the user-friendly interface, excellent customer support, and affordable pricing as key benefits. However, users mention limited payment options and less robust reporting as drawbacks. A HitPay alternative and competitor.Read more
Pin PaymentsMore suitable for Australian and New Zealand businesses. Has simpler online payment processing features and fewer payment method options. Growing website traffic faster, but has declining employee growth.Read more
HitPay FAQ
What is HitPay and what does HitPay do?
HitPay is a payments platform for SMEs, primarily in the Asia-Pacific region. It enables businesses to accept payments online, in person, and via invoices, supporting various payment methods and integrating with popular ecommerce platforms. HitPay offers a unified system for managing sales and gaining transaction insights.
How does HitPay integrate with other tools?
HitPay integrates with various e-commerce platforms like Shopify and WooCommerce. It also works with accounting software and offers a portable POS system compatible with receipt printers, barcode scanners, and payment terminals. This allows businesses to manage online and in-person transactions efficiently.
What the main competitors of HitPay?
Alternatives to HitPay include BILL AP/AR, MONEI, PayPal, and Billsby. These competitors offer similar features such as online payments, e-commerce integrations, and recurring billing. Depending on your specific needs and region, these may be suitable HitPay competitors.
Is HitPay legit?
HitPay's legitimacy is questionable. While it offers convenient features and integrates with popular platforms, user reviews reveal a concerning pattern of account closures and difficulty retrieving funds. Consider these risks when evaluating HitPay's safety.
How much does HitPay cost?
HitPay's product pricing follows a pay-as-you-go model. There are no setup or monthly fees; you only pay per transaction. Specific pricing details depend on your country. Contact HitPay for a customized quote.
Is HitPay customer service good?
HitPay's customer service receives mixed reviews. While some users praise the prompt and helpful support, many others report slow response times and unhelpful replies, especially regarding account issues. Several users mention unresolved problems and difficulty contacting support.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.