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Pin Payments description
Pin Payments is an Australian online payment platform designed for small to medium businesses. They offer a simple way to accept payments directly on your website, including credit cards, debit cards, and popular digital wallets like Apple Pay and Google Pay. Pin Payments integrates with popular e-commerce and accounting software and boasts transparent pricing with no monthly fees. They focus on providing excellent customer service and support for Australian and New Zealand businesses.
Who is Pin Payments best for
Pin Payments offers a simple, transparent online payment solution for small and medium businesses in Australia and New Zealand. Users praise its easy setup, helpful customer support, and no-monthly-fee pricing. However, some find the multi-administrator 2FA and bank transfer times inconvenient.
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Ideal for small to medium businesses (1-100 employees), especially in Australia and New Zealand.
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Caters to businesses across various industries seeking streamlined online payment solutions.
Pin Payments features
| Supported Pin Payments supports automated recurring billing for subscriptions and payment plans. |
| Supported Pin Payments accepts payments in multiple currencies, including USD, EUR, GBP, AUD, NZD, and SGD. |
| Supported Pin Payments integrates with e-commerce platforms like Shopify and WooCommerce. |
| Supported Pin Payments offers fraud protection through PCI compliance, security audits, and Easy Card Authentication. |
Pin Payments reviews
We've summarised 58 Pin Payments reviews (Pin Payments G2 reviews) and summarised the main points below.
- Fast and efficient payment processing with support for major currencies.
- Excellent and responsive customer support, praised for helpfulness and professionalism.
- Easy to use and implement, with a simple user interface and straightforward setup.
- Transparent pricing with no monthly fees, offering a cost-effective solution for small businesses.
- Secure payment gateway with features to minimize credit card fraud and chargeback scams.
- Two-factor authentication (2FA) can only be enabled on one mobile phone, causing issues for accounts with multiple administrators.
- Payments can take up to 3-7 days to reach the bank account, which can hinder reconciliation and cash flow management.
- Some users find the customer verification process, especially through WooCommerce, confusing and cumbersome.
- Limited payment options: Pin Payments currently only supports credit cards and lacks options like PayPal or Afterpay.
- Batch payments for a single day can complicate reconciliation when using separate accounting and sales systems.
Pin Payments pricing
The commentary is based on 5 reviews from Pin Payments G2 reviews.
Pin Payments offers reasonable transaction fees and many users appreciate the lack of monthly fees, finding it cost-effective, especially for small businesses. While some users wish for lower fees, they generally consider the pricing affordable and good value.
See the Pin Payments pricing page.
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Pin Payments has a free plan.
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Pin Payments has a free trial.
Starter
Domestic cards from 1.6% + 30c International cards 3.4% + 30c
Growth
AUD Settlement (Default) 3.4% + 30c Foreign currency transaction fee 1.7% Conversion fee
Enterprise
Foreign Settlement Contact us to learn about foreign settlement options in New Zealand. 3.9% + 30c Transaction fee — No conversion fee
Pin Payments alternatives
HitPayBetter for businesses in the Asia-Pacific region. Caters to in-person, online, and invoice payments. Has more payment options and greater platform flexibility. Offers checkout page customization. Is growing faster. However, users report problems with account closures and customer support.Read more
VersapayBetter for AR automation and integrates with ERP systems. Caters to larger businesses needing automated payment reminders and self-service portals.Read more
Amazon Pay for BusinessBetter for businesses with existing Amazon customer base. Offers familiar checkout experience potentially increasing conversions. Wider industry applicability. More positive pricing sentiment.Read more
CPAChargeBetter for accounting professionals in the US. CPACharge is a Pin Payments alternative designed for secure client payments and integrates with accounting software. Has growing employee base.Read more
JusPayBetter suited for businesses operating in India. Has more integrations with payment gateways. Is growing faster than Pin Payments, demonstrating greater momentum.Read more
RelayPaySpecifically for accepting cryptocurrency payments. Caters to Australian cryptocurrency holders. Settles payments in AUD, eliminating volatility risks.Read more
Pin Payments FAQ
What is Pin Payments and what does Pin Payments do?
Pin Payments is an Australian online payment platform for small to medium businesses. It enables simple acceptance of credit cards, debit cards, and digital wallets directly on websites. With transparent pricing and no monthly fees, Pin Payments integrates with popular e-commerce and accounting software. They prioritize excellent customer service within Australia and New Zealand.
How does Pin Payments integrate with other tools?
Pin Payments integrates with popular e-commerce platforms like Shopify and WooCommerce. It also supports connections with accounting software to streamline reconciliation. They offer plugins and APIs for custom integrations.
What the main competitors of Pin Payments?
Pin Payments' main competitors include HitPay, which offers similar services and focuses on the Asia-Pacific region, and Versapay, which specializes in automating and simplifying B2B payments. Other alternatives include Amazon Pay for Business, CPACharge, JusPay, and RelayPay.
Is Pin Payments legit?
Yes, Pin Payments is a legitimate Australian payment platform. It's known for its transparent pricing, easy setup, and excellent customer support. While some users experience delays in receiving funds, Pin Payments offers a secure and reliable way for businesses to accept payments.
How much does Pin Payments cost?
Pin Payments pricing starts at 1.6% + 30¢ per transaction for domestic cards and 3.4% + 30¢ for international cards. They also offer custom pricing for high-volume businesses processing over $30,000 monthly. A free trial is available.
Is Pin Payments customer service good?
Pin Payments receives overwhelmingly positive feedback regarding their customer service. Users consistently praise the prompt, helpful, and professional support they receive. The Australian-based team is lauded for their personalized service and efficient problem-solving.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.