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Versapay description
Versapay is a cloud-based software suite designed to automate and simplify the way businesses manage getting paid. It allows you to create and send invoices, accept payments through various methods, and automate the application of those payments to customer accounts, all within one system. Versapay integrates with existing accounting software and offers a self-service portal for customers to view invoices and make payments. Its features aim to reduce manual work, improve cash flow, and provide better visibility into the payment process.
Who is Versapay best for
Versapay helps growing businesses automate accounts receivable, from invoicing to payment reconciliation. Users praise its user-friendly interface, Netsuite integration, and automated reminders. However, some report implementation challenges and slow customer service. Best for SMBs using accounting software like Netsuite.
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Best for small to medium-sized businesses (SMBs).
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Ideal for Finance, Retail, Manufacturing, and Software companies.
Versapay features
| Supported Versapay automates dunning, sending reminders and follow-up communications for overdue invoices. |
| Supported Customers can view and pay invoices, manage payment methods, and access documentation. |
| Supported Versapay automates cash application, reducing manual work and errors using AI and machine learning. |
| Supported Versapay offers automated accounts receivable processes, including invoicing, payments, and collections. |
| Supported Versapay allows creating, sending, and tracking invoices, and automating cash application. |
| Supported Versapay facilitates payment processing with various methods and ERP integrations. |
| Supported Versapay integrates with ERP systems like Oracle NetSuite, Microsoft Dynamics, and Sage Intacct. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Versapay reviews
We've summarised 82 Versapay reviews (Versapay Capterra reviews and Versapay G2 reviews) and summarised the main points below.
- User-friendly interface and easy navigation for both internal staff and customers.
- Seamless integration with Netsuite, simplifying payment processing.
- Automated payment reminders and statements, saving time and improving efficiency.
- 24/7 customer access to invoices and account status, reducing inquiries.
- Improved collections and reduced DSO through automated processes and online payment options.
- Implementation process has been reported as problematic, with bugs and slow resolution times.
- Customer service responsiveness needs improvement, with issues taking 2-3 months to resolve.
- Difficulties applying payments for multiple invoices across different accounts.
- Limited internal reporting, restricted to 10k rows, making historical data retrieval challenging.
- Lack of detailed billing information options for customers with multiple bill-to accounts.
Versapay pricing
The commentary is based on 9 reviews from Versapay G2 reviews.
Versapay's pricing is not explicitly mentioned in reviews, but some users indicate a potentially high setup cost. While some find it free and valuable, others express that the extensive time spent troubleshooting makes it effectively expensive.
Users sentiment
Versapay alternatives
CadencyBetter for smaller businesses. Transaction-based pricing, suitable for budget-conscious users. Versapay is growing faster. More industry-specific applications for Versapay.Read more
InvoicedBetter for larger enterprises. Has broader industry applicability but lacks detailed billing information options. Serves a wider range of industries.Read more
XeroBetter for small to medium-sized businesses needing accounting software. Wider industry applicability. More positive user reviews and ratings. Xero is a Versapay competitor and alternative.Read more
PayhawkBetter for expense tracking, company cards, and spend management. Caters to a wider range of industries. Higher ratings and positive customer feedback on customer service and ease of use. However, some users report limited USD functionality and ERP integration issues.Read more
UpflowBetter for mid-sized B2B companies in the USA. Has highly rated customer service and ease of use. More positive pricing sentiment.Read more
Versapay FAQ
What is Versapay and what does Versapay do?
Versapay is a cloud-based accounts receivable (AR) automation software that streamlines the entire billing and payment process. It automates invoicing, payment processing, cash application, and dunning, while offering a customer self-service portal. Versapay integrates with ERP systems, improving efficiency and cash flow.
How does Versapay integrate with other tools?
Versapay integrates with existing accounting software, including Oracle NetSuite, Microsoft Dynamics, and Sage Intacct. It also offers a customer self-service portal for viewing invoices, making payments, and managing payment methods.
What the main competitors of Versapay?
Versapay's main competitors include Kolleno, Cadency, Invoiced, and Upflow. These platforms offer similar features such as automated invoicing, payment processing, and customer self-service portals. They also target businesses seeking to streamline their accounts receivable processes and improve cash flow.
Is Versapay legit?
Yes, Versapay is a legitimate software solution for automating accounts receivable processes. It offers features such as automated dunning, a customer self-service portal, and integrates with existing accounting software. While generally well-regarded for ease of use, some users have reported issues with implementation and customer service.
How much does Versapay cost?
Versapay does not publicly disclose its pricing. Contact their sales team for a customized quote based on your specific business needs and transaction volume. Consider factors like integrations and support when evaluating if Versapay is worth it for you.
Is Versapay customer service good?
Customer reviews on Versapay's customer service are mixed. While some praise the helpful and responsive support team, others have experienced slow resolution times and a lack of accountability, particularly during implementation. Some users mention delays of weeks or even months for issue resolution.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.