HappSales is a CRM designed for mid-sized businesses that prioritizes sales, service, and receivables. It features AI-powered tools like a voice-enabled assistant and automation for tasks such as lead management, field service, and account receivables. HappSales aims to increase team productivity, shorten sales cycles, and improve win rates through its user-friendly interface and data-driven insights.
Who is HappSales best for
HappSales is a user-friendly CRM for mid-sized B2B businesses in various sectors, including software, IT, and manufacturing. It offers sales, service, and receivables management tools, along with AI-powered features like a voice assistant and automation. Users praise its ease of use and helpful customer support, while some note room for improvement in the mobile app and dashboard. HappSales aims to boost productivity and sales.
Best fit for mid-sized businesses.
Ideal for software, IT, telecommunications, and manufacturing companies.
HappSales features
Type in the name of the feature or in your own words tell us what you need
Supported
HappSales offers a mobile app for technicians to access and update client information.
Supported
HappSales streamlines sales processes, enhances communication, and centralizes information.
Supported
HappSales provides a unified platform to manage and streamline field sales processes.
Qualities
We evaluate the sentiment that users express about non-functional aspects of the
software
Customer Service
Strongly positive
+0.75
Ease of Use
Strongly positive
+0.75
Reliability and Performance
Neutral
-0.2
HappSales reviews
We've summarised 47 HappSales reviews (HappSales Capterra reviews and HappSales G2 reviews) and
summarised the main points below.
Pros of HappSales
Excellent and responsive customer support.
User-friendly interface and easy to navigate.
Highly customizable to specific needs.
Efficient data management and reporting features.
Helpful for tracking sales and team activities.
Cons of HappSales
The app's font color is too light, making it difficult to read.
Merging of tickets with the same client name can be problematic.
Syncing between the web and mobile versions needs improvement.
Limited customization for specific industries.
Dashboard needs improvement and lacks relevant information.
HappSales pricing
The commentary is based on 2 reviews from HappSales G2 reviews.
HappSales offers an economical and valuable solution for businesses seeking improved sales productivity. Users find it cost-effective for the features provided, though some desire additional sales functionalities. No pricing details were mentioned in user reviews.
Includes Sales CRM, Lead Management, Field Service Management, Account Receivables Management, Process Automation & Workflows, Customer Success
Web + Mobile
16/user/month
Includes all features in Web Only plan plus mobile app, AI assistant, voice capture, business card scanning, offline functionality, and team chat and collaboration.
HappSales alternatives
Sugar Sell
Better for larger enterprises. Has more momentum. More integrations available out of the box.
Better for e-commerce, marketing, and a wider range of industries. More user-friendly with better customer service, although pricing transparency is an issue. A strong HubSpot Sales Hub alternative for growing businesses.
Better suited for field sales teams focused on door-to-door sales. Has a free plan available. Caters to a wider range of industries, including media & entertainment, government, energy & utilities, marketing & advertising, and professional services.
Better for small businesses and large enterprises. A HappSales competitor focused on simplifying complex sales, ideal for those with distribution channels and needing enhanced team management, performance tracking, and data-driven decisions.
Better fit for larger enterprises needing financial, CRM, inventory, and e-commerce tools in one platform. NetSuite has more momentum than HappSales. It is a popular HappSales competitor and alternative.
HappSales is a CRM for mid-sized businesses focusing on sales, service, and receivables. It uses AI for tasks like lead management and field service, boosting team productivity and shortening sales cycles. A user-friendly interface and data-driven insights help improve win rates.
How does HappSales integrate with other tools?
How does HappSales integrate with other tools?
HappSales integrates with various tools to enhance its functionality. It offers a mobile app for technicians and integrates AI-powered tools for tasks like lead management and field service. More details on specific integrations are limited.
What the main competitors of HappSales?
What the main competitors of HappSales?
Top HappSales competitors include SalesRabbit, Sugar Sell, NetSuite, ActiveCampaign, Apptivo, and Journey. These alternatives offer similar CRM and sales automation functionalities for mid-sized businesses seeking streamlined sales processes and improved customer relationship management.
Is HappSales legit?
Is HappSales legit?
HappSales appears legitimate with generally positive reviews on G2 and Capterra. Users appreciate its user-friendly interface and responsive customer support. However, some users mention issues with syncing and limited customization. Consider these points when assessing if HappSales is safe and right for your needs.
How much does HappSales cost?
How much does HappSales cost?
HappSales pricing starts at $10 per user per month for the Web Only plan. The Web + Mobile plan costs $16 per user per month. Custom pricing is available for larger teams. A free trial is also available.
Is HappSales customer service good?
Is HappSales customer service good?
HappSales customers consistently praise the excellent and responsive customer support. Users highlight the quick resolution of issues and helpful assistance from support staff. While some minor app improvements have been suggested, the overall sentiment towards customer service is positive.
Reviewed by
MK
Michal Kaczor
CEO at Gralio
Michal has worked at startups for many years and writes about topics relating to software selection and IT
management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs
of any business and find solutions to its problems.
TT
Tymon Terlikiewicz
CTO at Gralio
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech
department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX,
HR, Payroll, Marketing automation and various developer tools.