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handoffs.com description
Handoffs.com software helps mid-sized businesses improve how they manage existing customers. It uses AI to gather information about customer interactions from across different company systems, like email and CRM. This helps account managers understand customer needs, spot sales opportunities, and improve customer satisfaction.
Who is handoffs.com best for
Handoffs.com helps mid-sized B2B software/technology companies improve customer management. It uses AI to analyze customer interactions from various systems, providing account managers with insights to understand needs, spot sales opportunities, and boost customer satisfaction. It offers a free plan and two paid plans - Starter and Company.
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Best fit for mid-sized businesses.
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Ideal for B2B software/technology companies.
handoffs.com features
| Supported Handoffs.com automates repetitive tasks such as data entry, meeting scheduling, and CRM updates, freeing up account managers' time. |
| Supported Handoffs.com uses AI-driven data analysis to provide insights into customer behavior, preferences, and trends, helping account managers identify sales opportunities. |
| Supported Handoffs.com uses AI to personalize communication by analyzing customer preferences, past interactions, and purchasing history, enabling tailored messages and offers. |
| Supported Handoffs.com's AI identifies potential churn risks by analyzing customer data, allowing account managers to implement proactive retention strategies. |
| Supported Handoffs.com's AI facilitates better customer segmentation by identifying distinct groups based on behavior, demographics, and other factors for targeted campaigns. |
| Supported Handoffs.com's AI enhances lead qualification by analyzing potential customers based on factors such as buying signals and demographics. |
| Supported Handoffs.com's AI optimizes pricing strategies by evaluating market trends and customer behavior, leading to data-driven pricing decisions. |
handoffs.com pricing
See the handoffs.com pricing page.
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handoffs.com has a free plan.
Individual
Includes 1 User, 10 Summaries per month, Private Templates
Starter
Includes unlimited users, 100 Summaries per month, custom workflow triggers, shared templates, Salesforce & HubSpot Integrations, team reports/analytics, Google/Salesforce Single Sign-on
Company
Includes 250 Summaries per month, Google/Salesforce Single Sign-On, Okta Integration, Security Review, Slack Integration
handoffs.com alternatives
HubSpot Sales HubBetter for a wider range of company sizes and industries. It offers more features, including deal management, sales engagement, and workflow automation. Users praise its user-friendly interface and seamless integrations. However, note the negative sentiment around pricing.Read more
Four/FourMore focused on analyzing customer conversations to inform product and sales decisions. It has significantly more momentum.Read more
Pega Customer Engagement SuiteBetter fit for larger enterprises. Has more momentum and external ratings available.Read more
Hello CustomerBetter for collecting and analyzing customer feedback to improve customer experience. Caters to a wider range of company sizes, including larger enterprises. Has more user reviews and ratings available. Is growing faster in terms of web traffic.Read more
PLEX - Lead GenerationMore focused on lead generation through database access rather than existing customer management. Includes CRM, chatbot, and review management tools.Read more
WhelpBetter for providing customer support and managing all customer interactions in one shared inbox. Also has AI-powered chatbots and reporting features. Is growing faster than handoffs.com.Read more
handoffs.com FAQ
What is handoffs.com and what does handoffs.com do?
Handoffs.com is AI-powered software designed for mid-sized businesses to improve customer management. It integrates with existing systems, gathers customer interaction data, and provides insights to account managers, helping them identify sales opportunities and improve customer satisfaction.
How does handoffs.com integrate with other tools?
Handoffs.com integrates with popular CRM systems like Salesforce and HubSpot. This integration allows the software to gather customer interaction data from various company systems and provide a comprehensive view of customer needs and potential sales opportunities.
What the main competitors of handoffs.com?
Alternatives to handoffs.com include HubSpot Sales Hub, Four/Four, Pega Customer Engagement Suite, and Hello Customer. These platforms offer similar functionalities, such as AI-powered insights, CRM integrations, and customer engagement tools, catering to mid-sized businesses seeking enhanced customer relationship management.
Is handoffs.com legit?
Handoffs.com appears legitimate, offering AI-driven customer management solutions for mid-sized businesses. However, limited user reviews and declining LinkedIn employee growth suggest further research is advisable to ensure it's safe and the right fit. Consider exploring alternatives like HubSpot Sales Hub or Four/Four.
How much does handoffs.com cost?
Handoffs.com pricing includes a Free plan for individual users. Paid plans are Starter at $4,800/year and Company at $9,600/year. Add-ons are available to increase the number of summaries per month. Is Handoffs.com worth it for your team? It depends on your needs and budget.
Is handoffs.com customer service good?
Based on the provided review, the customer service appears positive. The user mentions that the development team is receptive to customer feedback and actively implements new features based on requests.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.