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GoCo description
GoCo is a user-friendly HR software designed for small and mid-sized businesses in the USA. It brings all your HR needs, from hiring and benefits to payroll and compliance, into one platform. GoCo aims to reduce time spent on manual HR tasks and is praised for its excellent customer support. It's a good option for businesses without dedicated HR staff or those seeking to streamline their HR processes.
Who is GoCo best for
GoCo is a user-friendly HR platform ideal for small to mid-sized businesses in the USA. It streamlines HR processes, from hiring and onboarding to benefits and payroll. Users praise GoCo's intuitive interface and responsive customer support. Some users have reported issues with payroll integrations and the time tracking app.
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Best fit for small to mid-sized businesses in the USA.
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A versatile solution across various industries.
GoCo features
| Supported GoCo centralizes employee information, time-off requests, and other HR tasks in one platform. |
| Supported GoCo simplifies onboarding with digital paperwork, automated workflows, and progress tracking. |
| Supported GoCo automates core HR processes, including onboarding, reviews, and requests, improving efficiency. |
| Supported GoCo supports benefits administration, including health insurance, retirement plans, and other benefits programs. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
GoCo reviews
We've summarised 381 GoCo reviews (GoCo G2 reviews) and summarised the main points below.
- User-friendly interface praised for ease of navigation.
- Customer support is highly responsive and helpful.
- Efficient onboarding process, especially with the workflows feature.
- Customizable platform adapts to various HR needs.
- Magic Docs feature simplifies document management.
- Payroll integration with other payroll systems like Paycor can be problematic.
- Implementation and integration experience can be inconsistent and sometimes poor.
- Limited customization of the org chart.
- Time tracking app has issues, especially on Samsung devices.
GoCo pricing
The commentary is based on 24 reviews from GoCo G2 reviews.
GoCo's pricing is generally considered affordable for small businesses, with a customizable a-la-carte structure. Some users mention unexpected price increases upon renewal and the need to purchase add-ons for full functionality, while others highlight the cost-effectiveness and fair pricing.
Users sentiment
See the GoCo pricing page.
GoCo alternatives
BambooHRBetter fit for companies with 50-1000 employees. Has broader industry applicability. Has stronger momentum based on employee growth. A GoCo alternative and competitor.Read more
FingercheckBetter fit for businesses in diverse sectors like retail, hospitality, and construction. Website traffic is growing faster, but GoCo has more employee growth momentum. Offers mobile clock-in/clock-out and onboarding features. Some users report mobile app reliability issues and billing discrepancies.Read more
CalendlyBetter for scheduling appointments and meetings. Not suitable for comprehensive HR management like payroll, benefits, or onboarding. Primarily for scheduling, not HR.Read more
GustoGusto has broader industry applicability and is growing faster. It offers hiring and onboarding tools, mobile payroll, and tax compliance features. Some users find Gusto's transit benefits complex and one-time salary adjustments difficult.Read more
PaylocityBetter fit for larger enterprises. Broader industry applicability. Has more momentum.Read more
OstendiBetter fit for mid-sized businesses in various sectors, including healthcare, retail, manufacturing, and professional services. Offers strong customer support and a user-friendly interface. Includes 360-degree feedback, absent in GoCo. Serves as a good GoCo competitor and alternative.Read more
GoCo FAQ
What is GoCo and what does GoCo do?
GoCo is a user-friendly HR software for small and medium-sized businesses in the USA. It centralizes HR functions like hiring, benefits, payroll, and compliance into one platform. GoCo automates tasks, simplifies workflows, and offers excellent customer support.
How does GoCo integrate with other tools?
GoCo integrates with various popular tools, streamlining HR processes. It offers integrations for payroll, benefits administration, and other HR functions. Specific integrations include those with QuickBooks, ADP, and other leading providers.
What the main competitors of GoCo?
GoCo competes with BambooHR, Fingercheck, Paylocity, Rippling, Gusto, and HR Partner in the HR software market. These alternatives offer similar features for small to mid-sized businesses, including payroll, benefits administration, and HR management tools.
Is GoCo legit?
Yes, GoCo is a legitimate HR software platform. User reviews praise its user-friendly interface and excellent customer support. GoCo is a safe and efficient option for small to mid-sized businesses seeking to streamline HR processes, particularly those without dedicated HR staff.
How much does GoCo cost?
GoCo pricing is not publicly available. Contact GoCo directly for a customized quote based on your business needs and to determine if GoCo is worth the investment for your HR processes.
Is GoCo customer service good?
GoCo's customer service is generally considered excellent. Users frequently praise the responsiveness and helpfulness of the support team, highlighting their quick replies and solutions. While some experiences with implementation and ongoing support have been less positive, the overall sentiment towards GoCo's customer service is very favorable.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.