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Freshteam by Freshworks description
Freshteam by Freshworks is an HR software solution for growing businesses, particularly those in need of recruitment and onboarding support. This platform provides tools to manage job postings, applicant tracking, candidate communication, and new hire onboarding processes. Freshteam also includes features for employee data management, time-off requests, and organizational charting. As part of the Freshworks product family, it integrates with their other business software solutions.
Who is Freshteam by Freshworks best for
Freshteam by Freshworks offers a user-friendly platform for managing recruitment, onboarding, and core HR tasks. Users praise its intuitive interface and automated workflows, while some find the free version limiting and desire more advanced reporting. This software is ideal for growing businesses needing recruitment and onboarding support, particularly those in the IT and software sectors.
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Best for small to medium-sized businesses seeking streamlined HR processes.
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A strong fit for IT, software, and telecommunications companies, as well as those in marketing, advertising, or professional services.
Freshteam by Freshworks features
| Supported Freshteam supports creating job posts, managing candidates, and hiring. |
| Supported Freshteam provides applicant tracking and progress monitoring. |
| Supported Freshteam supports automated onboarding workflows. |
| Supported Freshteam displays organizational structure with roles, reporting lines, and contact information. |
| Supported Freshteam provides tools to store and manage employee data. |
| Supported Freshteam offers tools to manage candidate interactions and build relationships. |
Freshteam by Freshworks reviews
We've summarised 286 Freshteam by Freshworks reviews (Freshteam by Freshworks G2 reviews) and summarised the main points below.
- User-friendly interface
- Streamlined recruitment process
- Automated features and workflows
- Easy candidate tracking
- Helpful customer support
- Difficult to navigate interface
- Occasional bugs and errors
- Limited customization in free version
- Lack of advanced reporting features
- Mobile app needs improvement
Freshteam by Freshworks pricing
The commentary is based on 16 reviews from Freshteam by Freshworks G2 reviews.
Freshteam is praised for its affordability, especially for small to medium-sized businesses and non-profits. The freemium option is appreciated, but some users find the pricing for certain features or user tiers too high. Others mention the "reasonable cost" and "value for money".
See the Freshteam by Freshworks pricing page.
Freshteam by Freshworks alternatives
BambooHRBetter fit for mid-sized businesses. Broader industry fit. Includes payroll, benefits, and time tracking features. More established, with significantly more reviews and faster growth.Read more
HiBob HRISBetter for mid-sized companies and certain industries like finance, retail, and education. A Freshteam alternative focused on engagement and data-driven insights with a user-friendly interface. HiBob is growing faster. More costly; pricing details require contact.Read more
HR PartnerBetter fit for companies with 30-500 employees. Broader industry fit. Higher ratings on G2 and Capterra. Praised for excellent customer support. Integrates with other business applications.Read more
ClickUpBetter for task management and project planning. A more versatile Freshteam alternative for various industries. ClickUp is growing faster and has broader appeal. More positive pricing sentiment.Read more
iCIMS Talent CloudBetter fit for enterprise companies. Broader industry fit, especially in traditionally managed industries. More AI-powered features. Negative pricing sentiment.Read more
People HRMSBetter fit for enterprise companies. More customizable but has slower customer support. Payroll functionality is a key differentiator.Read more
Freshteam by Freshworks FAQ
What is Freshteam by Freshworks and what does Freshteam by Freshworks do?
Freshteam by Freshworks is an HR software designed for growing businesses needing recruitment and onboarding support. It offers applicant tracking, candidate communication, onboarding workflows, and employee data management. Freshteam streamlines HR processes, automating tasks for improved efficiency.
How does Freshteam by Freshworks integrate with other tools?
Freshteam integrates seamlessly with other Freshworks products, creating a unified business software ecosystem. It also connects with various third-party apps, extending its functionality for a more comprehensive HR solution.
What the main competitors of Freshteam by Freshworks?
Freshteam by Freshworks faces competition from BambooHR, HiBob, HR Partner, and others. These platforms offer similar features like applicant tracking, onboarding, and HR management tools, catering to small and medium-sized businesses.
Is Freshteam by Freshworks legit?
Yes, Freshteam by Freshworks is a legitimate HR software solution. It's known for its user-friendly interface and automated features that streamline recruitment and onboarding. While some users mention occasional bugs and limited customization, G2 reviews rate it 4.4/5, suggesting it is safe and generally well-regarded.
How much does Freshteam by Freshworks cost?
I couldn't find pricing details for Freshteam by Freshworks. For the most current pricing information, it's best to visit the Freshteam website directly. Determining product worth depends on your specific needs and budget.
Is Freshteam by Freshworks customer service good?
Customer reviews on Freshteam's customer service are mixed. While some users praise the helpful and responsive support team, others have experienced unhelpful support and slow response times. Some users also mention occasional bugs.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.