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FranConnect

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Company health

Employee growth
2% decrease in the last year
Web traffic
24% increase in the last quarter

Ratings

G2
4.4/5
(6)
Capterra
4.3/5
(157)

FranConnect description

FranConnect is a software platform designed specifically for managing franchise businesses. It offers tools for various aspects of running a franchise, including sales, marketing, operations, and training. FranConnect aims to help franchises of all sizes and industries grow faster and operate more efficiently. It's used by many successful franchises and is considered a leading solution in the franchise management software market.


Who is FranConnect best for

FranConnect is a franchise management software designed for franchisors of all sizes to streamline operations and boost franchisee engagement. Users praise its comprehensive features, ease of use, and effective lead management. However, some find customization and reporting options limited. Best for those seeking an all-in-one solution for franchise operations.

  • Best fit for small to medium-sized businesses and enterprises.

  • Ideal for businesses in Automotive, Consumer Goods, Education, Finance, Healthcare, Hospitality, Manufacturing, Marketing, Media & Entertainment, Professional Services, Real Estate, and Retail.


FranConnect features

Supported

FranConnect supports marketing campaigns, customer engagement tracking, and localized campaigns.

Supported

FranConnect supports role-specific training plans, including documents and online courses, with progress tracking and reporting.

Supported

FranConnect offers automated training management with role-based enrollment, distribution, and reporting.


FranConnect reviews

We've summarised 163 FranConnect reviews (FranConnect Capterra reviews and FranConnect G2 reviews) and summarised the main points below.

Pros of FranConnect
  • Excellent customer service and training
  • Easy to use and navigate
  • Comprehensive platform covering sales, operations, training, and marketing
  • Lead nurturing and automation workflows are helpful
  • Organizes franchise information effectively and saves time switching between programs/tabs/windows Effective lead management and pipeline tracking Useful training resources and accessible training files Good command center showing newest content and highlights Categories make it easy to find information Clean and beautiful interface with satisfying performance Visually appealing graphics Easy to use for sales teams, especially those in franchise models
Cons of FranConnect
  • Difficult to customize and automate texting
  • Limited flexibility in customizing the program
  • Reporting is not adjustable to specific needs and lacks filtering options
  • No marketing aspect, cannot host websites or ads
  • Only one login allowed per account

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FranConnect FAQ

  • What is FranConnect and what does FranConnect do?

    FranConnect is a franchise management software platform that streamlines operations, boosts sales, and enhances communication. It offers tools for marketing, operations, training, and lead management, helping franchisors grow their businesses efficiently. FranConnect is suitable for franchises of all sizes and various industries.

  • How does FranConnect integrate with other tools?

    FranConnect integrates with various tools to enhance its functionality. It supports integrations with marketing automation, CRM, and other business applications. This allows for streamlined workflows and data synchronization across different platforms.

  • What the main competitors of FranConnect?

    Alternatives to FranConnect include Aptaina CRM for sales and marketing automation, Yungas for streamlined franchise operations, and HubSpot Sales Hub for managing sales processes. Other competitors are QFlow.ai, Assistive, and Adviai Sales CRM.

  • Is FranConnect legit?

    Yes, FranConnect is a legitimate software platform for franchise management. It's used by many franchises and offers tools for sales, marketing, operations, and training. However, some users find customization and reporting options limited.

  • How much does FranConnect cost?

    FranConnect doesn't publicly disclose pricing information. Contact their sales team for a customized quote based on your specific franchise needs and requirements.

  • Is FranConnect customer service good?

    FranConnect's customer service receives mixed reviews. While some praise the support team's responsiveness and helpfulness, others express frustration with slow response times and difficulty resolving issues. Some users find the software easy to use and navigate, while others point out glitches and a lack of reliability.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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