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Foothold description
Foothold is an Electronic Health Record (EHR) software designed for human services organizations, particularly those specializing in mental health, developmental disabilities, and substance use disorders. It offers comprehensive tools for case management, client tracking, treatment planning, billing, and reporting. Foothold focuses on streamlining workflows, improving efficiency, and supporting value-based care. They prioritize data security, meeting HIPAA compliance standards and offering interoperability features.
Who is Foothold best for
Foothold EHR is a comprehensive solution designed for human service organizations specializing in mental and behavioral health. Users praise its customizability, robust reporting, and excellent customer support. However, some find the pricing high and certain features clunky. Foothold is best for small to mid-sized organizations seeking a tailored EHR.
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Best fit for small to medium-sized businesses.
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Ideal for healthcare, wellness, and human services organizations.
Foothold features
| Supported Foothold offers reporting on patient data, appointments, and financial performance. |
| Supported E-prescribing is supported, including for controlled substances. |
| Supported Foothold allows creating and storing customized treatment plans. |
| Supported Foothold is HIPAA compliant, ensuring data security and patient confidentiality. |
| Supported Foothold supports EHR integration through participation in HIEs and RHIOs. |
| Supported Foothold supports electronic billing, including generating and submitting claims. |
Foothold reviews
We've summarised 69 Foothold reviews (Foothold Capterra reviews and Foothold G2 reviews) and summarised the main points below.
- Excellent and responsive customer service and technical support.
- User-friendly interface for both users and administrators.
- Highly customizable to meet specific agency needs.
- Robust reporting and data analysis capabilities.
- Streamlines workflows and improves efficiency, especially for billing and documentation.
- Difficult bed inventory management despite federal design requirements.
- High pricing and additional costs for extra features.
- Some features are outdated and clunky, awaiting future updates.
- Navigating between sub-screens can be cumbersome.
- Internal referral processes are not intuitive and can be convoluted.
Foothold pricing
The commentary is based on 7 reviews from Foothold Capterra reviews and Foothold G2 reviews.
Foothold's pricing is generally considered high, especially for smaller organizations, with some additional features incurring extra costs. However, some users feel it offers good value, describing it as "affordable" and the "best bang for your buck" given its robust functionality and customization options.
See the Foothold pricing page.
Foothold alternatives
Therap ServicesBetter fit for larger organizations and has better customer support. However, it has less momentum than Foothold. Some users find the modular design clunky, although it's generally considered easy to use. A Foothold alternative, Therap, focuses on intellectual and developmental disabilities.Read more
MedEZBetter for smaller healthcare providers seeking both EHR and billing features. Offers telehealth and on-premise deployment. A Foothold alternative and competitor.Read more
zHealthBetter fit for small to medium-sized wellness businesses, especially chiropractic and physical therapy practices. A zHealth alternative for those who need software specifically designed for human and social services. zHealth has more positive user reviews and higher ratings.Read more
PabauBetter fit for small to medium-sized businesses. More suitable for spas, salons and clinics. Has online booking, EMR, billing, inventory management, marketing automation, and reporting tools. Grows faster than Foothold.Read more
My Clients PlusBetter fit for practices of all sizes, including enterprise. Offers progress notes, templates, and document sharing. Primarily for mental health, unlike Foothold's broader human services focus. My Clients Plus is a Foothold competitor and alternative.Read more
Foothold FAQ
What is Foothold and what does Foothold do?
Foothold is an EHR software designed for human services organizations specializing in mental health, developmental disabilities, and substance use disorders. It offers tools for case management, client tracking, treatment planning, billing, and reporting, streamlining workflows and supporting value-based care. Foothold prioritizes data security and HIPAA compliance.
How does Foothold integrate with other tools?
Foothold integrates with other EHR systems through Health Information Exchanges (HIEs) and Regional Health Information Organizations (RHIOs). It also supports e-prescribing, including for controlled substances, streamlining medication management.
What the main competitors of Foothold?
Top alternatives to Foothold EHR include Therap Services, MedEZ, and EHR Your Way. These competitors offer similar functionality, such as client tracking, treatment planning, billing, and reporting, often specializing in mental and behavioral health.
Is Foothold legit?
Foothold is a legitimate EHR software specializing in human services. It's known for robust reporting and a user-friendly interface, though some users mention high pricing and outdated features. With positive website traffic growth, Foothold appears to be a safe and actively used platform.
How much does Foothold cost?
I cannot find pricing information for Foothold. Contact Foothold directly to determine product pricing and if it's worth the investment for your needs.
Is Foothold customer service good?
Foothold's customer service is frequently praised for its responsiveness and helpfulness. Users highlight the knowledgeable staff, prompt support, and willingness to offer customized solutions. While some initial implementation challenges were noted, ongoing support and readily available assistance contribute to a positive customer service experience.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.