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Flowroute description
Flowroute is a cloud-based communication platform designed for developers. It allows businesses to add calling, texting, and video chat features directly into their apps and websites. This means businesses can connect with customers more easily, without building complicated systems from scratch. Flowroute prides itself on reliability and security, making it suitable for businesses of all sizes.
Who is Flowroute best for
Flowroute is a cloud-based communication platform ideal for developers at small to medium businesses. It enables seamless integration of calling, texting, and video chat into apps and websites. Flowroute offers flexible, pay-as-you-go pricing for services like SIP trunking, messaging, and phone numbers.
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Ideal for small to medium businesses seeking embedded communication features.
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Not industry-specific, caters to developers integrating communication tools.
Flowroute features
| Supported Flowroute supports sending and receiving SMS messages via its API. |
| Supported Flowroute allows acquiring and managing toll-free numbers. |
| Supported Flowroute supports sending and receiving MMS messages. |
| Supported Flowroute allows acquiring and managing local phone numbers, including porting and custom options. |
| Supported Flowroute offers a Voice Calling API for integrating voice communication into applications. |
| Supported Flowroute supports two-way messaging for conversational interactions. |
Flowroute pricing
The commentary is based on 6 reviews from Flowroute G2 reviews.
Flowroute offers competitive pricing and a cost-effective "pay-as-you-go" model, praised by users for its affordability. However, some find the value diminished by support issues, especially after the BCMOne acquisition. Despite this, many consider Flowroute economical for various telecommunication needs.
See the Flowroute pricing page.
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Flowroute has a free trial.
Local inbound / origination
Fixed phone number charges include the non-recurring setup charges and recurring monthly charges associated with phone number subscriptions.
Outbound / Termination
Make calls to anywhere in the world.
Toll-free Inbound / Origination
Utilize an 8XX number as an easy and low-cost way for others to call you for free.
Flowroute alternatives
TwilioHas broader industry applicability and larger community support. More mature and feature-rich for enterprise communication needs. Users praise ease of basic integration but dislike aspects of customer support and onboarding complexity for certain features.Read more
SleekFlowBetter for sales and marketing teams focused on messaging across multiple platforms. A Flowroute alternative focused on customer engagement and omnichannel communication.Read more
WeavyBetter for in-app collaboration features. More customizable backend and API. Cost-effective for startups. Robust real-time chat functionality. Flowroute is growing faster.Read more
NextivaBetter for managing customer interactions across multiple channels. A better Flowroute alternative for businesses focused on improving customer experience and streamlining communications. More suitable for contact centers and remote teams. Has more momentum in terms of employee growth.Read more
Ably RealtimeBetter for real-time features in apps. More reliable and scalable real-time functionality. Excellent customer support. Integrates with AWS and Azure. Extensive client library support. Positive pricing sentiment.Read more
SignalWireSupports video and MMS, making it a better Flowroute competitor for multimedia messaging. Has slightly less momentum. Provides local and toll-free number management.Read more
Flowroute FAQ
What is Flowroute and what does Flowroute do?
Flowroute is a cloud-based communication platform for developers. It enables businesses to integrate calling, texting, and video chat into their applications and websites, simplifying customer communication. Flowroute is known for reliability and security, catering to businesses of all sizes.
How does Flowroute integrate with other tools?
Flowroute offers seamless integrations through its comprehensive APIs. Developers can easily embed voice, messaging, and video capabilities directly into applications and workflows. This flexible approach empowers businesses to customize communication solutions.
What the main competitors of Flowroute?
Top alternatives to Flowroute include Twilio, Nextiva, and Gupshup. These competitors offer similar communication APIs and features for integrating calling, texting, and other communication channels into applications. Businesses often compare these platforms based on pricing, scalability, and specific feature sets.
Is Flowroute legit?
Yes, Flowroute is a legitimate cloud-based communication platform. It's known for its reliable APIs and developer-friendly tools for integrating calling and texting features. However, recent negative LinkedIn employee growth may be a factor to consider.
How much does Flowroute cost?
Flowroute pricing is usage-based and doesn't offer fixed plans. Inbound local calls cost $0.005 each, outbound calls are $0.00833 per minute, and toll-free numbers cost $0.00975 per minute. Add-ons like E911 and CNAM incur extra charges. Contact sales for specific pricing details.
Is Flowroute customer service good?
Flowroute's customer service receives mixed reviews. While some users praise the straightforward provisioning and quick support responses, others express frustration with unhelpful troubleshooting and slow response times, especially regarding 2FA implementation and billing issues.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.