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SignalWire description
SignalWire is a cloud-based platform that enables businesses to add voice, video, and text messaging to their own software applications. It's like a set of digital building blocks specifically for communication features. This flexible platform allows developers to create custom communication solutions, such as call centers or in-app messaging, without needing to build and manage the complex infrastructure usually required. SignalWire boasts a faster, more reliable performance than traditional options, thanks to its modern cloud architecture.
Who is SignalWire best for
SignalWire is a cloud communications platform ideal for small businesses needing voice, video, and messaging integration. It offers features like SMS and MMS, video conferencing, and AI chatbots. Developers praise its flexible APIs and robust features.
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Best for small businesses.
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Not enough data.
SignalWire features
| Supported SignalWire supports sending and receiving text messages via its SMS API. |
| Supported SignalWire supports emergency calling via its E911 solution, but requires a support ticket for activation. |
| Supported SignalWire supports sending and receiving MMS messages. |
| Supported SignalWire supports quick audio and video meetings using its Video API and embeddable widgets. |
| Supported SignalWire offers AI-powered chatbots and voice agents for automating responses and workflows. |
| Supported SignalWire offers centralized logs, exportable CSV reports, and APIs for custom analytics. |
| Supported SignalWire offers a Voice Calling API with features like call routing and analytics. |
SignalWire pricing
See the SignalWire pricing page.
SignalWire alternatives
TwilioMore suitable for larger businesses and those needing broader industry coverage. Has greater market momentum. Users praise ease of integration and reliable SMS, but dislike customer support and complex onboarding for WhatsApp.Read more
SleekFlowBetter for smaller businesses focused on messaging and sales, especially retail and e-commerce. Stronger WhatsApp integration and automation features. Higher ratings, but users report performance issues and limited customization. A SignalWire competitor and alternative.Read more
Get it SMSBetter rated by users. Easier to use with excellent customer support. Focuses on WhatsApp and SMS for marketing and customer service. Lacks video and voice calling features.Read more
Stream ChatBetter for adding in-app chat, video calls, and activity feeds. Easier to use and implement, with comprehensive features and helpful support. A good Stream Chat alternative for smaller organizations seeking more affordable options.Read more
alohaa.aiBetter fit for smaller businesses seeking affordable and flexible communication solutions. Combines multiple communication channels into a single system, streamlining customer interactions. Alohaa.ai is a strong SignalWire competitor and alternative.Read more
sms77.iosms77.io is growing slower and offers fewer features like video calls and AI chatbots. It primarily focuses on SMS, appealing as a SignalWire alternative for users prioritizing simple messaging.Read more
SignalWire FAQ
What is SignalWire and what does SignalWire do?
SignalWire is a cloud communications platform providing APIs for voice, video, and messaging. It enables developers to build custom communication solutions, offering flexibility and scalability for businesses needing real-time communication features in their applications.
How does SignalWire integrate with other tools?
SignalWire integrates with various tools through its APIs. It allows developers to embed voice, video, and messaging features directly into applications. This flexible approach enables custom communication solutions and streamlines workflows.
What the main competitors of SignalWire?
SignalWire's main competitors include Twilio, SleekFlow, Gupshup, and BotSpace. These platforms offer similar communication API and integration services for businesses seeking to enhance customer engagement through various channels.
Is SignalWire legit?
Yes, SignalWire is a legitimate cloud-based communications platform. It's a safe and reliable option for businesses seeking to integrate voice, video, and messaging into their applications. While reviews are mixed, SignalWire offers valuable features like SMS and voice calling APIs.
How much does SignalWire cost?
I couldn't find pricing details for SignalWire. For the most current pricing information, it's best to check their official website or contact their sales team.
Is SignalWire customer service good?
Based on the available reviews, SignalWire's customer service is perceived negatively. Users have described their experiences as "pathetic" and "terrible," citing unhelpful agent attitudes and account shutdowns for customer mistakes.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.