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Firefish description
Firefish is a recruitment CRM designed for mid-sized to large recruitment agencies in the USA. It helps agencies find and place more candidates by organizing candidate data, automating tasks, and providing insights into recruitment performance. It aims to improve recruiter efficiency, increase placements from existing databases, and provide data-driven insights to make better decisions. Firefish promises to help your agency become more profitable by streamlining your workflow and making your recruiters more effective.
What companies are using Firefish?
Who is Firefish best for
Firefish is a recruitment CRM designed for mid-sized to large agencies. It helps streamline operations, improve recruiter efficiency, and boost placements. Users praise its LinkedIn integration and ease of use for core recruitment tasks. However, some find the interface outdated and the customization options limited. If you're looking to enhance your agency's performance with AI-powered tools and robust candidate management, Firefish may be a good fit, but be aware of potential drawbacks.
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Best fit for mid-sized to large recruitment agencies.
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Ideal for Professional Services, but also suitable for various sectors like Healthcare, Finance, and Education.
Firefish features
| Supported Firefish allows tracking candidate application progress within its recruitment workflows. |
| Supported Firefish supports email marketing with templates and tracking. |
| Supported Firefish allows posting jobs to over 200 job boards and social media platforms. |
| Supported Firefish offers tools to manage candidate interactions and build relationships, including communication tools and analytics. |
| Supported Firefish integrates with various recruiting tools, including ATS and CRM, via its open API and Zapier. |
| Supported Firefish supports tracking key recruitment metrics, including custom KPIs. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Firefish reviews
We've summarised 309 Firefish reviews (Firefish GetApp reviews, Firefish Capterra reviews and Firefish G2 reviews) and summarised the main points below.
- Good LinkedIn integration for contacts and candidates.
- Easy to use for basic recruitment and ATS processes.
- Friendly and helpful customer support.
- Regular updates and improvements based on customer feedback.
- AI-powered features like LinkedIn parsing, ChatGPT profile creation, and email logging.
- Outdated interface and workflows, described as clunky and slow.
- Limited customization options, especially for custom fields and activity types.
- Inadequate note tracking, with notes not syncing across related records like contacts and organizations.
- Poor search functionality, lacking recent searches and unified search across all data types.
- Issues with contract termination, even with valid reasons.
Firefish pricing
The commentary is based on 17 reviews from Firefish Capterra reviews, Firefish G2 reviews and Firefish GetApp reviews.
Firefish's pricing receives mixed reviews. Some users find it expensive, especially smaller businesses, while others consider it good value, particularly startups, highlighting competitive pricing and a worthwhile investment for the features offered. However, some express concern about the 12-month contract and hidden costs.
Users sentiment
See the Firefish pricing page.
Basic
Exceed your potential with a powerful Recruitment CRM that propels your agency to the forefront of the industry.
Professional
Recruitment agency software that accelerates growth, delivers seamless integration and scales with your agency.
Enterprise
Equip your company with the business management and recruitment intelligence tools needed to achieve your vision of profitable recruitment operations.
Firefish alternatives
JazzHRBetter fit for smaller businesses. Easier to use and implement. More positively viewed pricing. A Firefish competitor and alternative.Read more
LonglistBetter fit for small businesses. A Firefish alternative, Longlist offers a simpler feature set focused on candidate management.Read more
JobScoreBetter for mid-sized companies. Has more momentum in terms of website traffic growth.Read more
BambooHRBetter for small to medium-sized businesses seeking comprehensive HR solutions. Wider industry applicability. Easier to use and implement. Has significantly more momentum. More users praise streamlined onboarding.Read more
ClickUpBetter for broader project management needs beyond recruiting. Caters to a wider range of industries and has significantly more momentum. More positive pricing sentiment. ClickUp is a strong Firefish competitor and alternative.Read more
HumanlyBetter for larger companies. Has faster employee growth momentum. Provides better customer service, ease of use, reliability, implementation, and scalability. Users love the automation features and seamless ATS integrations. A Firefish alternative and competitor.Read more
Firefish FAQ
What is Firefish and what does Firefish do?
Firefish is a recruitment CRM for mid-sized to large agencies. It helps streamline workflows, automate tasks like job posting and candidate data management, and provides data-driven insights to improve recruiter efficiency and increase placements. However, some users find the interface outdated and customization limited.
How does Firefish integrate with other tools?
Firefish integrates with various recruiting tools, including applicant tracking systems (ATS) and customer relationship management (CRM) platforms. It offers integrations through an open API and Zapier, allowing for connections with numerous other applications. It also boasts strong LinkedIn integration for contacts and candidates.
What the main competitors of Firefish?
Top alternatives to Firefish include JazzHR, Longlist, and JobScore. These recruitment CRMs offer similar features like candidate management, job posting, and reporting tools, catering to various agency sizes and needs. If you're seeking broader HR solutions, consider BambooHR or ClickUp. For AI-driven automation, Humanly is a strong competitor.
Is Firefish legit?
Firefish is a legitimate recruitment CRM. User reviews mention helpful customer support and AI-powered features like LinkedIn parsing. However, some users report an outdated interface and limited customization options. Consider these factors when evaluating Firefish for your recruitment needs.
How much does Firefish cost?
Firefish Software pricing starts at £80/user/month for the Basic plan, £90/user/month for Professional, and £105/user/month for Enterprise. Add-ons like Candidate Onboarding and Hiring Manager portals are also available. Contact Firefish for detailed pricing and annual discounts.
Is Firefish customer service good?
Firefish customer service receives positive feedback, with users highlighting the friendly and helpful support team. Reviewers mention the team's responsiveness and willingness to assist with questions and problem-solving. They also appreciate the proactive approach to updates and guidance. However, some onboarding experiences were perceived as rushed.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.