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FieldAx description
FieldAx is a field service management software designed for small and medium businesses (SMEs). It aims to simplify operations and improve customer satisfaction for industries such as HVAC, plumbing, and home appliance repair. Features include workflow management, customer communication tools, scheduling, and reporting. FieldAx is a product of Merfantz, a Salesforce consulting and implementation partner.
Who is FieldAx best for
FieldAx is a field service management software designed for small and medium businesses (SMEs) to simplify operations and improve customer satisfaction. It offers features like workflow management, customer communication tools, scheduling, and reporting. FieldAx helps businesses in industries such as HVAC, plumbing, and home appliance repair streamline their processes and enhance customer experience.
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Best fit for medium-sized businesses.
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Ideal for field service businesses like HVAC, plumbing, and appliance repair.
FieldAx features
| Supported FieldAx supports reporting on job performance and other metrics using the Report Builder. |
| Supported Technicians can access and update client information and job details through FieldAx's mobile app. |
| Supported Technicians can create and submit reports using mobile devices. |
| Supported FieldAx supports inventory tracking and stock quantity management. |
| Supported FieldAx supports quote generation and sending them to clients. |
| Supported FieldAx allows scheduling and dispatching jobs to technicians. |
FieldAx pricing
Users sentiment
See the FieldAx pricing page.
FieldAx alternatives
ServiceTradeBetter for construction and real estate businesses. Caters to a wider range of industries. Has a slightly larger team and is growing faster. More user reviews available with positive feedback on features like real-time tracking and customer support. However, users also report difficulties with rescheduling and occasional bugs. Pricing perceived as more expensive.Read more
SortScapeBetter for lawn care businesses. A FieldAx alternative designed for scheduling, routing, and time tracking. Praised for ease of use and integrations with Xero and Quickbooks.Read more
WorkizBetter suited for slightly larger businesses and a much wider range of industries. It has more integrations, automations, and communication features. Workiz is growing faster and has more user reviews, although some dislike recent changes to the mobile app. It is a strong FieldAx competitor and alternative.Read more
Housecall ProBetter fit for larger businesses and diverse industries like retail and construction. Stronger customer support and integrations, but QuickBooks sync and mobile app limitations are common complaints. Slower momentum compared to FieldAx, a Housecall Pro competitor and alternative.Read more
SercomLower ratings. Fewer features such as reporting, inventory tracking, and quote generation. No data on website traffic or employee growth, suggesting potentially less momentum compared to FieldAx.Read more
FieldAx FAQ
What is FieldAx and what does FieldAx do?
FieldAx is field service management software by Merfantz, designed for small and medium businesses. It streamlines operations, manages workflows, and aids customer communication for industries like HVAC, plumbing, and appliance repair. It includes scheduling, reporting, and mobile access for technicians.
How does FieldAx integrate with other tools?
FieldAx integrates with Salesforce, leveraging its capabilities for enhanced customer relationship management. It also offers a mobile app, enabling real-time data access and updates for field technicians. Further integration details are not readily available.
What the main competitors of FieldAx?
Top alternatives to FieldAx include ServiceTrade, Job4Site, and Workiz. These competitors offer similar features like scheduling, dispatching, and customer communication tools, catering to field service businesses, particularly in HVAC, plumbing, and related industries.
Is FieldAx legit?
Yes, FieldAx is a legitimate field service management software offered by Merfantz. It's designed for small to medium-sized businesses, especially in industries like HVAC, plumbing, and appliance repair. FieldAx helps manage scheduling, customer communication, and reporting, aiming to simplify field operations and improve customer satisfaction.
How much does FieldAx cost?
I couldn't find pricing details for FieldAx. For the most current pricing information, it's best to visit their website or contact their sales team directly. This will help determine if FieldAx is worth the investment for your needs.
Is FieldAx customer service good?
There is no information available about FieldAx's customer service.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.