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Fergus description
Fergus is cloud-based job management software designed for tradespeople and field service providers. It helps you manage every stage of a job, from quotes and scheduling to invoicing and reporting. Fergus aims to streamline operations, improve efficiency, and provide business insights for better decision-making in the trades and services industry.
Who is Fergus best for
Fergus is cloud-based job management software designed for tradespeople and field service providers. Users love its easy-to-use interface, Xero integration, and excellent customer support. However, some users dislike the limited mobile app functionality and reporting limitations. Fergus streamlines job management from quote to invoice, helping businesses improve efficiency and make better decisions.
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Best fit for small to medium-sized businesses in the trades.
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Ideal for businesses in construction, manufacturing, and related trades.
Fergus features
| Supported Client details like name, contact information, and addresses can be stored. |
| Supported Fergus supports time tracking for accurate billing and payroll. |
| Supported Fergus supports job scheduling and dispatching to technicians with drag-and-drop and notifications. |
| Supported Fergus supports reporting on job performance and profitability. |
| Supported Fergus supports job costing, including tracking materials, labor, and other expenses. |
| Supported Fergus allows generating and sending invoices, including progress payments and flexible payment options. |
Fergus reviews
We've summarised 135 Fergus reviews (Fergus Software Advice reviews, Fergus GetApp reviews, Fergus Capterra reviews and Fergus G2 reviews) and summarised the main points below.
- Easy to use and learn, with a user-friendly interface.
- Seamless integration with Xero and other accounting software.
- Excellent customer support, responsive and helpful.
- Efficient job scheduling and tracking, improving overall workflow.
- Automated importing of supplier invoices, streamlining administrative tasks.
- Limited functionality on the mobile app, especially for admin/management.
- Difficulty in editing or adding to published quotes.
- No built-in inventory management or stock tracking.
- Inability to easily edit approved invoices.
- Reporting could be improved, especially for sales and profit analysis, and for commercial firms.
Fergus alternatives
AroFloAroFlo has broader industry applicability and is growing faster. It offers more comprehensive accounting integrations but has a less user-friendly interface. Some users mention timesheet and reporting functionalities as pain points.Read more
SimproBetter for larger businesses and those needing inventory management. Lower rated by users, and has slower momentum. A Simpro alternative for construction and field services.Read more
WorkBuddyBetter fit for larger enterprises. Has less momentum. Lacks features like invoicing, job costing, and time tracking. No user reviews available.Read more
CustomerBaseBetter for smaller service businesses. A Fergus competitor focused on ease of use, mobile functionality, and highly rated customer support. CustomerBase is a good CustomerBase alternative.Read more
ServiceWorksBetter fit for businesses of all sizes across various field service industries. Offers offline access, a crucial feature for field technicians. However, be aware of reported mobile app bugs and QuickBooks integration issues. A Fergus competitor and alternative.Read more
OrderryBetter for repair and maintenance businesses. Has grown its employee base more rapidly.Read more
Fergus FAQ
What is Fergus and what does Fergus do?
Fergus is cloud-based job management software for trades and field service businesses. It streamlines operations from quoting and scheduling to invoicing and reporting. Fergus helps improve efficiency and provides business insights for better decision-making. It's praised for ease of use and Xero integration but has limitations with its mobile app and reporting features.
How does Fergus integrate with other tools?
Fergus integrates seamlessly with Xero and other accounting software, automating invoice importing and streamlining administrative tasks. It also offers integrations for job scheduling, time tracking, and reporting functionalities. However, it lacks built-in inventory management integrations.
What the main competitors of Fergus?
Top alternatives to Fergus include Simpro, AroFlo, and WorkBuddy. These job management software solutions offer similar features for trade businesses, such as scheduling, invoicing, and customer management. Simpro is known for comprehensive features, AroFlo for its mobile app, and WorkBuddy for integrations.
Is Fergus legit?
Yes, Fergus is a legitimate job management software. User reviews praise its ease of use, Xero integration, and helpful customer support. It effectively streamlines job scheduling and automates invoice importing, boosting efficiency for tradespeople. Consider Fergus for simplified job management and improved workflows.
How much does Fergus cost?
I couldn't find pricing details for Fergus. For the most current pricing information, it's best to visit their website or contact Fergus directly.
Is Fergus customer service good?
Customer reviews describe Fergus's customer service as "great," "responsive," "knowledgeable," and even "epic." Users consistently praise the support team's helpfulness and ability to provide solutions. While some note slower response times compared to the past, the overall sentiment remains positive.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.