Last updated on
Company health
Ratings
EyeOnTask description
EyeOnTask is a cloud-based software designed for businesses with field teams, like HVAC, pest control, and landscaping. It offers features to manage jobs, track employee locations, send invoices, and manage inventory. This helps businesses streamline their operations, track progress, and improve communication between the office and field workers. EyeOnTask is customizable for different industries and offers a mobile app for employees in the field.
Who is EyeOnTask best for
EyeOnTask is a cloud-based solution for small businesses with field teams, offering job management, employee tracking, invoicing, and inventory management. Users praise its easy-to-use interface, customizable forms, and excellent customer support. However, some users mention limited ERP integrations and map inaccuracies. EyeOnTask helps streamline operations and improve communication between office and field workers.
-
Best for small businesses with field teams needing streamlined operations.
-
Ideal for service industries like HVAC, pest control, and landscaping.
EyeOnTask features
| Supported EyeOnTask supports inventory management, enabling efficient stock tracking and control. |
| Supported Technicians can access client information and update job details through the EyeOnTask mobile app. |
| Supported EyeOnTask offers a customer portal with customization and feedback features to improve engagement. |
| Supported EyeOnTask supports expense management with features for tracking, managing, and approving expenses. |
| Supported EyeOnTask supports creating, sending, and tracking invoices, and managing billing information. |
| Supported EyeOnTask supports work orders, job progress tracking, and detailed job histories. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
EyeOnTask reviews
We've summarised 50 EyeOnTask reviews (EyeOnTask Capterra reviews and EyeOnTask G2 reviews) and summarised the main points below.
- Excellent customer support, responsive and helpful.
- User-friendly interface and easy to navigate.
- Highly customizable forms and features.
- Affordable pricing and excellent value for money.
- Effective job scheduling and field worker management.
- Limited ERP integrations, notably lacking MS Dynamics.
- GPS tracking lacks detailed route information.
- Some users report map inaccuracies, requiring manual longitude/latitude input.
- Recurring scheduling limitations: Cannot set recurring weekly events (e.g., every Monday).
- In-app purchase order creation is not available.
EyeOnTask pricing
The commentary is based on 7 reviews from EyeOnTask Capterra reviews and EyeOnTask G2 reviews.
EyeOnTask offers excellent value, with users highlighting its affordability and robust features. Many reviewers praise its competitive pricing and cost-effectiveness compared to other field service management software. Some users mention minor issues, but overall, the pricing sentiment is positive.
Users sentiment
See the EyeOnTask pricing page.
EyeOnTask alternatives
Service FusionBetter fit for larger enterprises. Has more momentum based on website traffic data.Read more
CustomerBaseBetter for smaller businesses focused on service industries like plumbing, cleaning, and landscaping. CustomerBase is easier to use and has highly-rated customer support.Read more
Contractor ForemanBetter for construction management. More comprehensive features for a fixed price. Higher rated by users.Read more
AroFloBetter for larger businesses. More established, growing faster AroFlo alternative with better ease of use based on user reviews. Integrates with Xero. Lacks recurring scheduling and some ERP integrations.Read more
Contractor+Better for home service contractors. Offers lead generation services and a free website builder. Has positive pricing sentiment and is growing faster.Read more
WorkBuddyBetter for larger enterprises. Has more momentum. Integrates with popular accounting systems. Includes asset maintenance features.Read more
EyeOnTask FAQ
What is EyeOnTask and what does EyeOnTask do?
EyeOnTask is cloud-based field service management software for businesses with field teams, such as HVAC, pest control, and landscaping. It streamlines operations with job management, employee location tracking, invoicing, and inventory management, improving communication between office and field workers. A mobile app facilitates real-time updates and task management for field technicians.
How does EyeOnTask integrate with other tools?
EyeOnTask offers integrations with QuickBooks and Xero for accounting purposes. It also integrates with Google Calendar for scheduling. Information on integration with other tools is limited.
What the main competitors of EyeOnTask?
Top alternatives to EyeOnTask include Service Fusion, Simpro, Housecall Pro, and AroFlo. These competitors offer similar features for field service management, such as scheduling, dispatching, invoicing, and customer management. They cater to various industries with field teams, providing tools to streamline operations and boost efficiency.
Is EyeOnTask legit?
EyeOnTask is a legitimate software solution. User reviews praise its ease of use, customizability, and affordability. It's considered safe and reliable for managing field teams, scheduling, and invoicing, though some users note limitations with GPS tracking and integrations.
How much does EyeOnTask cost?
EyeOnTask does not publicly disclose its pricing information. Contact their sales team to obtain a customized quote based on your specific business needs and determine if EyeOnTask is worth the investment for your field service operations.
Is EyeOnTask customer service good?
Customer reviews on EyeOnTask's support are mixed. While many praise the responsiveness and helpfulness of the support team, some have experienced slow response times and difficulty getting issues resolved.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.