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Extole description
Extole is a software platform designed to help large businesses run customer referral programs. It allows companies to create and customize programs across various channels like websites and apps. Extole provides tools for managing rewards, tracking referrals, and preventing fraud. It's particularly helpful for businesses in retail, finance, and telecommunications looking to leverage existing customers for growth and brand advocacy.
What companies are using Extole?
Who is Extole best for
Extole is a robust referral marketing platform designed for large enterprises, especially in retail, finance, and telecommunications. Users praise its easy setup, responsive support, and flexible programs. However, some find the reporting clunky and backend UI unintuitive. Extole drives incremental value and profitable revenue from existing customers with seamless referral programs.
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Best for large enterprises (1000+ employees) seeking referral program software.
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Ideal for retail, finance, telecommunications, media, software, legal, automotive, and education.
Extole features
| Supported Extole supports creating and managing programs for various segments like influencers or affiliates. |
| Supported Extole supports creating and distributing unique referral links for tracking and rewarding referrals. |
| Supported Extole supports multi-channel campaigns, including online, mobile, in-app, and offline channels. |
| Supported Extole supports reward management, including various reward types and automated delivery. |
| Supported Extole offers tools to create, manage, and track referral programs, generating applicants. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Extole reviews
We've summarised 42 Extole reviews (Extole Capterra reviews and Extole G2 reviews) and summarised the main points below.
- Easy setup and responsive support team, especially for custom API integration.
- Flexible and customizable programs for different audiences and regions.
- Excellent customer success and support, quick to respond and helpful.
- Drives incremental value and profitable revenue from existing customers.
- Seamless refer-a-friend program with minimal effort required after setup.
- Lack of a completely separate staging environment.
- Reporting can be clunky and the backend UI is not always intuitive.
- Limited B2B reward options, specifically for cash proxy/ACH.
- Some customizations can take time to implement.
- Difficult setup process for creative assets and program flow.
Extole pricing
The commentary is based on 3 reviews from Extole Capterra reviews and Extole G2 reviews.
Extole offers customized pricing based on various factors such as product options, business size, and omnichannel programs. They do not provide specific pricing tiers on their website.
Users sentiment
See the Extole pricing page.
Extole alternatives
CelloBetter fit for software companies seeking referral program management. More focused on software and IT, less on retail or finance. Simpler setup and integration are praised by users.Read more
PartnerStackBetter for B2B SaaS companies seeking partner program growth. Has a larger partner network and focuses on broader partnership types beyond referrals. Growing faster than Extole.Read more
impact.comBetter for managing all types of marketing partnerships, not just referrals. A broader solution for businesses focused on diverse marketing strategies. More user-friendly interface, but potential issues with customer support responsiveness and occasional system instability.Read more
AfluencerBetter for finding social media influencers specifically on Instagram, TikTok, and YouTube. Free to use with paid options for enhanced features. Focuses on influencer marketing rather than customer referral programs.Read more
SaaSquatchBetter for mid-sized businesses. Offers more extensive reward options and customization, but can be technically challenging and may require expert assistance. Higher rated by users on G2.Read more
GrowSurfBetter for small to medium-sized businesses, especially in B2B tech and FinTech. Simpler setup and generally positive pricing sentiment, but fewer integrations for non-tech industries. Serves a slightly different ideal customer profile.Read more
Extole FAQ
What is Extole and what does Extole do?
Extole is a customer referral program software for large businesses. It enables companies to create customizable referral programs across multiple channels, manage rewards, track referrals, and prevent fraud. This platform is particularly beneficial for businesses in retail, finance, and telecommunications seeking growth through customer advocacy.
How does Extole integrate with other tools?
Extole integrates with various tools through its custom API, enabling seamless connections with existing marketing technologies and other business systems. This allows for flexible data transfer and program customization.
What the main competitors of Extole?
Top alternatives to Extole include PartnerStack, Cello, and Awin. PartnerStack focuses on B2B partnerships, while Cello specializes in referral programs for software companies. Awin offers a broad affiliate marketing platform connecting businesses with promoters. Other competitors include Bazaarvoice, Tracknow, and Birdeye.
Is Extole legit?
Yes, Extole is a legitimate platform. It's known for its easy setup and responsive support, particularly for custom API integrations. Extole offers flexible, customizable referral programs suitable for different audiences and regions, driving incremental value and profitable revenue from existing customers.
How much does Extole cost?
Extole doesn't publicly disclose pricing information. Contact their sales team for a customized quote based on your specific needs and to determine if Extole is worth the investment for your business.
Is Extole customer service good?
Extole's customer service receives overwhelmingly positive feedback. Users praise the responsive and helpful support team, particularly their expertise in custom API integrations and proactive account management. While some find the backend UI occasionally unintuitive, support is quick to assist with any issues.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.