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Eviivo description
Eviivo is an all-in-one software platform designed for small and independent hotels, vacation rentals, and other lodging businesses. It helps manage bookings, guests, websites, and online travel agencies from a single system. Eviivo aims to simplify operations, reduce administrative work, and increase bookings for its users.
Gralio opinion about Eviivo
Eviivo is praised for its intuitive platform, effective automation, and seamless integration with major travel platforms. It simplifies booking management and guest communication, making it a reliable choice for small accommodation providers looking to streamline their operations. On HotelTechReport - a specialised software review site - it receives stellar reviews from users, so don't be discouraged by less than average ratings on Capterra and G2. The company is growing fast and is ambitious, which helps to ensure that the pace of product development will remain fast.
Who is Eviivo best for
Eviivo is an all-in-one software platform perfect for small to medium-sized businesses in the Hospitality & Tourism industry. Users praise Eviivo for its user-friendly interface, comprehensive features for managing bookings and OTAs, and strong customer support.
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Eviivo is a good fit for small to medium-sized businesses.
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It is ideal for businesses in the Hospitality & Tourism industry.
Eviivo features
| Supported Eviivo supports connecting to various messaging platforms including Booking.com, email, SMS, and WhatsApp. |
| Supported Eviivo automates guest messaging throughout the guest journey. |
| Supported Eviivo provides a booking engine that can be integrated into a website. |
| Supported Eviivo offers a website builder included in the Eviivo suite. |
| Supported Eviivo Suite offers integrated and secure payment processing. |
| Supported Eviivo synchronizes availability and rates across OTAs to prevent double-bookings. |
| Supported Eviivo provides insights into bookings, occupancy and revenue via its reporting features. |
Eviivo reviews
We've summarised 435 Eviivo reviews (Eviivo GetApp reviews, Eviivo Software Advice reviews, Eviivo TrustPilot reviews, Eviivo Capterra reviews and Eviivo G2 reviews) and summarised the main points below.
- Wide range of features and integrations, particularly for managing bookings and OTAs.
- User-friendly interface for core functionality like the booking calendar.
- Strong customer support, with agents praised for their helpfulness and patience.
- Provides useful reports and statistics for tracking business performance.
- Effective in preventing double bookings.
- Slow loading times and performance issues are frequently reported.
- Customer support, while generally helpful, can be difficult to reach and slow to respond.
- Issues with syncing calendars and inaccurate availability on OTAs are a recurring problem.
- Difficulty in setting up and managing rates, especially for multiple properties and seasonal pricing.
- Mobile app is poorly reviewed and considered unreliable.
Eviivo pricing
See the Eviivo pricing page.
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Eviivo has a free trial.
Single Property Pricing
Suitable for single properties, this plan starts at £35.
Multi-Property Pricing
Designed for businesses managing multiple properties, contact for custom pricing.
Eviivo alternatives
Little Hotelier
More suitable for smaller hotels as it's not ideal for enterprise-level businesses. It has slower momentum and users report negative pricing sentiment and challenges with customer support.
MRI Property Management
Better fit for larger companies managing diverse real estate assets. It is more focused on financial analysis, reporting, and lease management. However, it is not ideal for hospitality businesses and has negative user feedback on its value for the price.
Mews Operations
Better fit for larger businesses. It has more momentum and offers greater flexibility through a marketplace with over 1000 integrations. However, users report the system can be complex and customer support is less well-regarded.
Amenitiz
More suitable for smaller businesses. It is not a good fit for companies in the Education, Media & Entertainment, Legal, or Marketing & Advertising industries. Has slower momentum. Users report slow payment processing times with Amenitiz Pay. The website builder has limited SEO and marketing functionality.
TravelPerk
Better for larger companies with a strong focus on travel and expense management. TravelPerk has more momentum and is known for its user-friendly interface and 24/7 customer support. However, some users have reported issues with their mobile app and booking process.
AccuBook Booking Engine
Better fit for smaller hotels. It has a stronger focus on direct bookings and reducing reliance on third-party platforms.
Eviivo FAQ
What is Eviivo and what does Eviivo do?
Eviivo is a comprehensive software platform designed specifically for small lodging businesses such as hotels and vacation rentals. It provides a centralized system for managing bookings, guest communication, online travel agencies, and website integration, ultimately aiming to streamline operations and boost bookings.
How does Eviivo integrate with other tools?
Eviivo provides a suite of integrations to streamline operations, connecting with popular Online Travel Agents (OTAs), payment gateways, and messaging platforms like Booking.com, email, SMS, and WhatsApp.
What the main competitors of Eviivo?
Eviivo's main competitors include Little Hotelier, Amenitiz, and Mews Operations. These platforms offer similar features like booking management, channel management, and website building tools, catering to hotels, B&Bs, and vacation rentals.
Is Eviivo legit?
Eviivo is a legitimate platform used by many hotels and lodging businesses. User reviews highlight its useful features and integrations for managing bookings and online travel agencies. However, be aware of potential issues like slow loading times and syncing challenges.
How much does Eviivo cost?
Eviivo pricing starts at £35 per month for single properties. Businesses with multiple properties can contact Eviivo for custom pricing based on their specific needs.
Is Eviivo customer service good?
Eviivo receives mixed reviews for its customer service. While many users praise the helpfulness and patience of the support agents, others report difficulties in getting a hold of support and slow response times.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.