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EV Reach

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Company health

Employee growth
1% increase in the last year
Web traffic
10% decrease in the last quarter
Financing
March 2020 - $8M

Ratings

G2
4.5/5
(355)
Capterra
4.6/5
(133)
Glassdoor
3.7/5
(68)

EV Reach description

EV Reach is a cloud-based IT management tool that helps you support your employees' computers and automate IT tasks. It allows your IT team to remotely access and control devices, distribute software updates, and manage passwords. EV Reach also offers system reporting to identify and address potential issues before they disrupt your business.


Who is EV Reach best for

EV Reach helps IT teams manage employee devices, automate tasks, and ensure smooth operations. Users praise its remote control and system information features but note occasional connection issues and software instability. Ideal for businesses seeking a streamlined IT management solution.

  • Best for small to large businesses seeking efficient device management.

  • Suitable for most industries, including Healthcare, Finance, Retail, and IT.


EV Reach features

Type in the name of the feature or in your own words tell us what you need
Supported

EV Reach automates OS and third-party software patching.

Supported

EV Reach supports software deployment to remote machines.

Supported

EV Reach supports remote desktop viewing and control.

Supported

EV Reach can generate device inventory reports using automatic inventory collection.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
-0.2

Customer Service

Rather positive
+0.33

Ease of Use

Strongly positive
+0.83

Reliability and Performance

Rather positive
+0.38

Ease of Implementation

Neutral
+0.25

Scalability

Rather positive
+0.6

EV Reach reviews

We've summarised 488 EV Reach reviews (EV Reach Capterra reviews and EV Reach G2 reviews) and summarised the main points below.

Pros of EV Reach
  • Fast and easy remote control capabilities, particularly within the local network.
  • Comprehensive system information and remote management tools.
  • Ability to perform actions without interrupting users, such as software installation and updates.
  • Integration with Active Directory for streamlined user and computer management.
  • Custom action creation and process automation features.
Cons of EV Reach
  • Agent connection issues, requiring frequent reinstallation or updates.
  • Difficulties connecting to devices off the local network or through VPN.
  • Software instability, including crashes and freezes, especially when multiple remote sessions are active.
  • Confusing or outdated user interface, especially for automation and reporting features.
  • Limited reporting capabilities, especially canned reports, and change control.

EV Reach pricing

The commentary is based on 28 reviews from EV Reach Capterra reviews and EV Reach G2 reviews.

EV Reach users generally find its pricing acceptable, with some considering it a great value, especially for larger organizations. However, a few users mention it can be expensive or express concern over licensing costs, particularly increases after plan changes or the shift to a subscription model.

Users sentiment

Neutral
-0.2

See the EV Reach pricing page.


EV Reach alternatives

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  • Logo of ManageEngine Endpoint Central
    ManageEngine Endpoint Central
    Better for medium and large businesses. Supports mobile device management and broader OS compatibility including Mac and Linux. Has more momentum based on employee growth. A good ManageEngine Endpoint Central alternative.
    Read more
  • Logo of Panorama9
    Panorama9
    Has significantly more website traffic growth momentum. Supports Mac and Windows remote access via P9 Connect. Offers a free trial and per-agent pricing.
    Read more
  • Logo of SolarWinds Service Desk
    SolarWinds Service Desk
    Better for ticketing, asset management, and IT support. A strong SolarWinds Service Desk alternative for mid-sized businesses needing streamlined IT operations. Higher ratings and positive user reviews highlight ease of use and helpful reporting.
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  • Logo of Atera
    Atera
    Better ratings and faster growth. More suitable for IT departments and MSPs. Offers a per-technician pricing model.
    Read more
  • Logo of Central
    Central
    Better for medium and large businesses. Has more website traffic momentum but declining employee growth. Mac support is unreliable.
    Read more

EV Reach FAQ

  • What is EV Reach and what does EV Reach do?

    EV Reach is a cloud-based IT management solution designed for businesses of all sizes. It enables IT teams to remotely control devices, automate software updates and patching, manage passwords, and generate system reports for proactive issue resolution. It's praised for its fast remote control and comprehensive system information but can experience connection issues.

  • How does EV Reach integrate with other tools?

    EV Reach integrates with Active Directory for streamlined user and computer management. It also supports remote desktop viewing, software deployment, and automated OS and third-party software patching. Information on other integrations is limited.

  • What the main competitors of EV Reach?

    Top alternatives to EV Reach include ManageEngine Endpoint Central, Panorama9, Atera, and Central. These competitors offer similar features such as remote access, software deployment, and system reporting for IT management.

  • Is EV Reach legit?

    EV Reach appears to be a legitimate IT management solution. User reviews highlight its fast remote control and comprehensive system information. However, potential users should be aware of reported agent connection issues and software instability. Consider exploring alternatives if these are critical concerns.

  • How much does EV Reach cost?

    I couldn't find pricing details for EV Reach. For the most current pricing information, it's best to visit their website or contact their sales team.

  • Is EV Reach customer service good?

    EV Reach customer service receives mixed reviews. While some users praise the quick and helpful support, others express frustration with slow responses and unhelpful advice, particularly regarding server setup and automation.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.