EV Reach vs Eviivo

by Gralio Feb 25, 2025

EV Reach offers robust IT management capabilities for diverse industries, while Eviivo specializes in providing solutions for small lodging businesses to manage their operations and online presence. EV Reach is better suited for companies focusing on IT infrastructure and device management. Eviivo is tailored for hospitality businesses needing booking management and guest communication tools.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 923 reviews and 60 websites, saving 5 hours, 37 minutes of reading.

EV Reach

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Eviivo

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About

EV Reach is a cloud-based IT management tool that helps you support your employees' computers and automate IT tasks. It allows your IT team to remotely access and control devices, distribute software updates, and manage passwords. EV Reach also offers system reporting to identify and address potential issues before they disrupt your business.

Eviivo is an all-in-one software platform designed for small and independent hotels, vacation rentals, and other lodging businesses. It helps manage bookings, guests, websites, and online travel agencies from a single system. Eviivo aims to simplify operations, reduce administrative work, and increase bookings for its users.

Summary

Main difference

EV Reach is a comprehensive IT management solution designed for businesses of all sizes to manage and support employee devices and automate IT tasks. Eviivo, on the other hand, focuses on providing an all-in-one platform for small and independent lodging businesses to manage bookings, guests, and online presence.

Relative strengths of EV Reach (compared to Eviivo)

Wider industry applicability, catering to various sectors beyond hospitality.
Focuses on core IT management functionalities like remote access, software deployment, and system reporting, crucial for maintaining business operations.
Stronger user reviews and ratings across multiple platforms, indicating better user satisfaction and product reliability.

Relative weaknesses of EV Reach (compared to Eviivo)

Lacks specific features for the hospitality industry such as booking management and OTA integrations.
Limited integrations with hospitality-specific platforms.
Less focus on guest management and communication tools.

Who should use EV Reach VS. Eviivo

EV Reach helps IT teams manage employee devices, automate tasks, and resolve issues. Users praise its remote control and system information features but note occasional connection issues and software instability. Perfect for IT departments needing streamlined device management and remote support.

Eviivo is an all-in-one platform designed for small and independent lodging businesses to manage bookings, guests, and online travel agencies. Users praise Eviivo's wide range of features, user-friendly interface, and helpful customer support. However, some users have reported slow loading times, difficulties with calendar syncing, and issues with the mobile app. If you prioritize comprehensive features and integrations in a user-friendly package, Eviivo may be a good fit, but be aware of potential performance issues.

Best for small to large businesses seeking robust device management.
Ideal for Healthcare, Finance, Retail, Manufacturing, and other sectors.

Best fit for small to medium-sized businesses in the hospitality industry.
Ideal for hotels, vacation rentals, and other lodging businesses.

EV Reach and Eviivo features

Supported

Partially supported

Not supported

Type in the name of the feature or in your own words tell us what you need

Property Management

Not supported

EV Reach is designed for IT management, not property management.

Partially supported

Eviivo supports the requirements, except tax management is unclear.
Website Management

Not supported

EV Reach does not offer website management features.

Supported

Eviivo provides website management with booking engine, templates and SEO optimization.
OTA Integrations

Not supported

EV Reach does not seem to support OTA integrations.

Supported

Eviivo offers one-click OTA integrations with two-way synchronization.
Windows Support

Supported

EV Reach supports remote access to Windows computers.

Not supported

Eviivo does not support remote access to Windows computers.
Remote desktop

Supported

EV Reach allows access and management of remote machines.

Not supported

Eviivo does not offer remote desktop access.
Remote Desktop

Supported

EV Reach supports remote desktop viewing and control.

Not supported

Eviivo does not offer remote desktop control.

Qualities

Value and Pricing Transparency

No data

No data
Customer Service

No data

No data
Ease of Use

No data

No data
Reliability and Performance

No data

No data
Ease of Implementation

No data

No data
Scalability

No data

No data

EV Reach and Eviivo Pricing

No data

See full Pricing page

Eviivo offers tailored pricing for businesses with large inventories or hybrid portfolios. They encourage potential customers to get in touch for a custom quote. For smaller businesses, they offer a starting price of £35 per property, with additional costs based on the number of bedrooms and optional extras.

Plans

See full Pricing page

EV Reach and Eviivo review insights

Users love

Fast and easy remote control capabilities, particularly within the local network.
Comprehensive system information and remote management tools.
Ability to perform actions without interrupting users, such as software installation and updates.
Integration with Active Directory for streamlined user and computer management.
Custom action creation and process automation features.

Wide range of features and integrations, particularly for managing bookings and OTAs.
User-friendly interface for core functionality like the booking calendar.
Strong customer support, with agents praised for their helpfulness and patience.
Provides useful reports and statistics for tracking business performance.
Effective in preventing double bookings.

Users dislike

Agent connection issues, requiring frequent reinstallation or updates.
Difficulties connecting to devices off the local network or through VPN.
Software instability, including crashes and freezes, especially when multiple remote sessions are active.
Confusing or outdated user interface, especially for automation and reporting features.
Limited reporting capabilities, especially canned reports, and change control.

Slow loading times and performance issues are frequently reported.
Customer support, while generally helpful, can be difficult to reach and slow to respond.
Issues with syncing calendars and inaccurate availability on OTAs are a recurring problem.
Difficulty in setting up and managing rates, especially for multiple properties and seasonal pricing.
Mobile app is poorly reviewed and considered unreliable.

EV Reach and Eviivo Ratings

G2

4.5/5

(355)
Capterra

4.6/5

(133)
Glassdoor

3.7/5

(68)

G2

1.5/5

(9)
Capterra

4.1/5

(343)
TrustPilot

4.5/5

(89)
Glassdoor

3.4/5

(90)

Company health

Employee growth

1% increase in the last year

5% increase in the last year

Web traffic

10% decrease in the last quarter

26% decrease in the last quarter

Financing

March 2020 - $8M

September 2016 - $53M

How does EV Reach's remote access functionality compare to Eviivo's booking management features?

EV Reach's remote access functionality, allowing IT teams to control and manage employee devices, has no comparison to Eviivo's booking management features designed for hospitality businesses. They serve entirely different purposes and cater to distinct user needs. One focuses on IT support and the other on lodging management.

Which product better supports a business reliant on both IT management and hospitality services?

EV Reach is the better choice for a business reliant on both IT management and hospitality services. While Eviivo focuses solely on hospitality, EV Reach provides comprehensive IT management capabilities including remote device access, software deployment, and system reporting, all essential for maintaining the IT infrastructure of a hospitality business. Although EV Reach does not have hospitality-specific features, its robust IT management tools are more critical for the core operations of a combined business model. Eviivo could be a supplementary tool for hospitality management, but EV Reach addresses the foundational IT needs.

What are the advantages of EV Reach?

EV Reach offers robust IT management capabilities, including remote access and control, software deployment, and system reporting, making it ideal for IT teams needing to support employee devices and automate tasks. Its strengths lie in its comprehensive system information, remote management tools, and ability to perform actions without user interruption. While Eviivo focuses on hospitality management, EV Reach specifically addresses IT needs, providing a targeted solution for businesses looking to streamline IT operations.

What are the disadvantages of EV Reach?

EV Reach suffers from agent connection issues, requiring frequent re-installations or updates. Users also report difficulties connecting to devices outside their local network or through a VPN. The software itself has stability problems, including crashes and freezes, especially when multiple remote sessions are active. Finally, users find the user interface confusing and outdated, particularly for automation and reporting features, which themselves are limited.

Alternatives to EV Reach and Eviivo

ServiceNow Legal Service Delivery

ServiceNow Legal Service Delivery is a cloud-based software designed to help in-house legal teams manage requests, track matters, and automate workflows. It provides a centralized platform to streamline legal operations, improve efficiency, and reduce risk. The software offers tools for contract management, knowledge management, and reporting. ServiceNow Legal Service Delivery aims to help mid-sized and large companies improve the speed and efficiency of their legal services while reducing costs.

Amenitiz

Amenitiz is an all-in-one software designed for hotels, B&Bs, and vacation rentals to manage their daily operations. It provides tools to handle bookings, payments, marketing, and website creation, all within a single platform. Amenitiz aims to simplify tasks for hoteliers and property managers, allowing them to focus on guest experience and business growth. Over 14,000 properties currently use Amenitiz.

ServiceNow IT Service Management

ServiceNow IT Service Management is a cloud-based platform that helps mid-sized companies manage their IT services. It offers tools for incident management, service requests, and change management. The focus is on automating IT processes and improving efficiency. It stands out with its user-friendly interface and powerful automation capabilities. ServiceNow promises to streamline IT operations, reduce costs, and improve service delivery.

iVvy Venue Management Software

iVvy Venue Management Software is a cloud-based solution designed for managing event spaces and catering. It helps hotels, restaurants, and other venues streamline bookings, manage client communication, and handle invoices and payments. Its features include a CRM system, booking engine, banquet event orders, and reporting tools. iVvy aims to increase booking conversions and lead generation by providing a centralized platform for managing all aspects of the venue booking process. It's suitable for various sizes and types of businesses that host events.

ServiceNow Software Asset Management

ServiceNow Software Asset Management helps you keep track of all your software licenses in one place. This can save your company money by reducing unnecessary software purchases and ensuring compliance with licensing agreements. It integrates with your existing IT systems and provides automated workflows to simplify tasks like onboarding new employees and tracking software usage. ServiceNow's solution is particularly helpful for managing complex software environments and can provide insights into your software spending.

Mews Operations

Mews Operations is a cloud-based hotel management software designed for mid-sized to large hotels. It helps manage daily operations like reservations, front desk tasks, and housekeeping. Mews stands out with its mobile app, letting staff manage tasks on the go. It also features a marketplace offering integrations with over 1000 hospitality apps, allowing hotels to customize their software ecosystem. This flexibility helps hoteliers optimize revenue, streamline operations, and improve guest service.

Page co-authored by

Michal Kaczor

CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

Tymon Terlikiewicz

CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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