EV Reach vs Eviivo

by Gralio May 06, 2025

EV Reach and Eviivo serve entirely different purposes and industries. EV Reach is an IT management tool for supporting internal computer systems, while Eviivo is a property management system for the hospitality sector. Choosing between them depends entirely on whether you need to manage IT infrastructure or run a lodging business.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 929 reviews and 60 websites, saving 5 hours, 39 minutes of reading.

Logo of EV Reach
Logo of Eviivo

About

EV Reach is a cloud-based IT management tool that helps you support your employees' computers and automate IT tasks. It allows your IT team to remotely access and control devices, distribute software updates, and manage passwords. EV Reach also offers system reporting to identify and address potential issues before they disrupt your business.
Eviivo is an all-in-one software platform designed for small and independent hotels, vacation rentals, and other lodging businesses. It helps manage bookings, guests, websites, and online travel agencies from a single system. Eviivo aims to simplify operations, reduce administrative work, and increase bookings for its users.

Summary

Main difference
EV Reach is designed for IT departments to manage computer systems and provide remote support internally. Eviivo is built for hospitality businesses like hotels and vacation rentals to manage bookings, guests, and online listings.

Relative strengths of EV Reach (compared to Eviivo)

  • EV Reach offers robust remote access and control capabilities, allowing IT teams to troubleshoot and manage employee computers from anywhere. Eviivo lacks any remote device management features.

  • EV Reach provides IT automation features for tasks like software distribution and patch management, streamlining internal IT operations. Eviivo focuses on automating booking and guest management processes.

  • EV Reach includes tools for system reporting and monitoring to maintain IT infrastructure health. Eviivo offers performance reporting focused on bookings, revenue, and occupancy for lodging businesses.

Relative weaknesses of EV Reach (compared to Eviivo)

  • Eviivo provides comprehensive booking and reservation management tools tailored for hotels and rentals. EV Reach has no functionality for managing customer bookings or availability.

  • Eviivo features a Channel Manager to synchronize availability and bookings across various Online Travel Agencies (OTAs). EV Reach does not integrate with booking platforms.

  • Eviivo includes specific features for managing property details, rates, guest communication, and payment processing relevant to the hospitality industry. EV Reach lacks these hospitality-focused operational tools.

Who should use EV Reach VS. Eviivo

EV Reach seems like a solid choice for IT teams needing remote device management and task automation. We find it's particularly valued for its quick remote control and ability to manage updates without bothering users. While some users mention connection hiccups, especially off-network, its strength lies in streamlining IT support for businesses managing numerous employee computers, especially with Active Directory integration. It helps keep IT tasks efficient

Eviivo aims to be the go-to platform for small, independent hotels and vacation rentals. We find it offers many tools for managing bookings, websites, and online channels all in one place. While users appreciate the feature breadth, especially for OTAs, some feedback mentions concerns about system performance and the speed of customer support responses. It seems best for those needing wide features but mindful of potential technical hiccups and support delays based on reviews we've seen elsewhere online like on G2 or Capterra

  • In our experience, EV Reach works well for IT departments across the board, from small businesses to large enterprises managing employee devices.

  • We see EV Reach being particularly effective for Software & IT companies, but also a good fit for healthcare organizations needing remote IT support.

  • From our experience, Eviivo works best for small hospitality businesses, particularly those managing between 1 and 100 employees.

  • We observe that Eviivo is specifically built for and most effective within the Hospitality and Tourism sector, like small hotels or B&Bs.

EV Reach and Eviivo features

Supported
Partially supported
Not supported
Type in the name of the feature or in your own words tell us what you need

  • Property Management
    Not supported

    EV Reach is designed for IT management, not property management.

    Partially supported

    Eviivo supports the requirements, except tax management is unclear.

  • IT service management
    Not supported

    EV Reach focuses on remote IT support and automation, not comprehensive IT service management.

    Not supported

    Eviivo does not seem to offer IT service management capabilities.

  • Automated Change Management
    Partially supported

    EV Reach integrates with EasyVista platform which supports automated change management.

    Not supported

    Eviivo does not explicitly offer automated change management features.

  • Windows Support
    Supported

    EV Reach supports remote access to Windows computers.

    Not supported

    Eviivo does not support remote access to Windows computers.

  • Remote desktop
    Supported

    EV Reach allows access and management of remote machines.

    Not supported

    Eviivo does not offer remote desktop access.

  • Remote Desktop
    Supported

    EV Reach supports remote desktop viewing and control.

    Not supported

    Eviivo does not offer remote desktop control.

Qualities

  • Customer Service
    +1
    Strongly positive sentiment
    +0.72
    Strongly positive sentiment
  • Ease of Use
    +0.88
    Strongly positive sentiment
    +0.44
    Rather positive sentiment
  • Reliability and Performance
    +0.08
    Neutral sentiment
    +0.4
    Rather positive sentiment
  • Ease of Implementation
    +0.2
    Neutral sentiment
    +0
    Neutral sentiment
  • Scalability
    +1
    Strongly positive sentiment
    No data

EV Reach and Eviivo Pricing

No data

User sentiment

Strongly negative
-1

See full Pricing page

Eviivo offers tailored pricing for businesses with large inventories or hybrid portfolios. They encourage potential customers to get in touch for a custom quote. For smaller businesses, they offer a starting price of £35 per property, with additional costs based on the number of bedrooms and optional extras.
Plans

User sentiment

Strongly positive
+1

See full Pricing page

EV Reach and Eviivo review insights

840 reviews analysed from and

Users love

  • Fast and easy remote control capabilities, particularly within the local network.
  • Comprehensive system information and remote management tools.
  • Ability to perform actions without interrupting users, such as software installation and updates.
  • Integration with Active Directory for streamlined user and computer management.
  • Custom action creation and process automation features.
  • Wide range of features and integrations, particularly for managing bookings and OTAs.
  • User-friendly interface for core functionality like the booking calendar.
  • Strong customer support, with agents praised for their helpfulness and patience.
  • Provides useful reports and statistics for tracking business performance.
  • Effective in preventing double bookings.

Users dislike

  • Agent connection issues, requiring frequent reinstallation or updates.
  • Difficulties connecting to devices off the local network or through VPN.
  • Software instability, including crashes and freezes, especially when multiple remote sessions are active.
  • Confusing or outdated user interface, especially for automation and reporting features.
  • Limited reporting capabilities, especially canned reports, and change control.
  • Slow loading times and performance issues are frequently reported.
  • Customer support, while generally helpful, can be difficult to reach and slow to respond.
  • Issues with syncing calendars and inaccurate availability on OTAs are a recurring problem.
  • Difficulty in setting up and managing rates, especially for multiple properties and seasonal pricing.
  • Mobile app is poorly reviewed and considered unreliable.

EV Reach and Eviivo Ratings

  • G2
    4.5/5
    (355)
  • Capterra
    4.6/5
    (133)
  • Glassdoor
    3.7/5
    (68)
  • G2
    1.5/5
    (9)
  • Capterra
    4.1/5
    (343)

Company health

Employee growth

1% decrease in the last year
4% increase in the last year

Web traffic

31% increase in the last quarter
No data

Financing

March 2020 - $8M
No data

How effectively can EV Reach manage devices outside a local network environment?

Based on user feedback, EV Reach appears to struggle with managing devices effectively outside the local network environment. While designed as a cloud-based tool for remote access, users specifically report difficulties connecting to devices off the local network or through VPNs. Frequent agent connection issues further hinder its reliability for managing devices that are not on the local network.

Which product offers more reliable performance for daily operational tasks?

Based on the provided information, neither EV Reach nor Eviivo offers particularly reliable performance for daily operational tasks. Both products are rated as "highly negative" for Reliability and Performance under their non-functional features. User feedback for EV Reach highlights frequent agent connection issues, difficulties connecting remotely, and software instability including crashes. Similarly, users of Eviivo report slow loading times, performance issues, problems with calendar syncing and availability accuracy, and an unreliable mobile app. Therefore, both products appear to present significant reliability challenges for daily use.

What are the advantages of EV Reach?

EV Reach provides fast and easy remote control capabilities, particularly effective within the local network, allowing IT teams to efficiently support employee devices. It offers comprehensive system information and remote management tools, enabling actions like software installations and updates to be performed in the background without interrupting users. Furthermore, its integration with Active Directory streamlines management, and it supports custom action creation and process automation for increased IT efficiency.

What are the disadvantages of EV Reach?

EV Reach users report several disadvantages, primarily focusing on technical issues and usability. Common complaints include unreliable agent connections, particularly when devices are off the local network or on VPN, often requiring reinstallation. The software itself suffers from instability, with reports of crashes and freezes, especially during multiple remote sessions. Users also find the user interface confusing or outdated, specifically mentioning difficulties with automation and reporting features. Furthermore, the platform's reporting capabilities are considered limited, particularly regarding pre-built reports and change control. Non-functional aspects like reliability, performance, and ease of implementation are rated negatively, and the pricing sentiment is also unfavorable.

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Page co-authored by
MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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