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Engagelab description
Engagelab is a customer communication platform that helps businesses connect with their customers through various channels like push notifications, SMS, and email. It's known for its high delivery rates, particularly in Asia, and user-friendly tools for creating and sending targeted messages. EngageLab offers detailed analytics and reporting so you can track the effectiveness of your campaigns and understand customer behavior. While pricing information is available upon request, they emphasize transparent billing.
Who is Engagelab best for
Engagelab is a customer communication platform specializing in push notifications, SMS, and email, particularly beneficial for businesses in Asia. Its user-friendly interface simplifies targeted messaging. Engagelab provides detailed analytics and reporting to track campaign performance. While pricing is available upon request, transparent billing is a key feature.
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Best for medium to large businesses (101-1000+ employees).
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Ideal for E-commerce, Retail, Finance, and Marketing.
Engagelab features
| Supported EngageLab supports sending targeted push notifications based on demographics and user behavior. |
| Supported EngageLab offers real-time notifications for messages and updates via its push services. |
| Supported Engagelab supports browser notifications via its WebPush service. |
| Supported EngageLab supports sending push notifications to mobile apps based on events. |
Engagelab pricing
The commentary is based on 1 reviews from Engagelab G2 reviews.
Engagelab's pricing is considered high compared to competitors, particularly for its omnichannel engagement features like WhatsApp, email, SMS, and push notifications. Users appreciate the software's capabilities but suggest exploring alternative options due to cost.
See the Engagelab pricing page.
Engagelab alternatives
OneSignalMore suitable for a wider range of industries. Boasts broader platform support including email, SMS, and in-app messaging. Has a larger user base and is growing faster. Offers a free plan and more detailed pricing information. Users praise ease of use and setup, but note integration difficulties.Read more
Nice.ChatMore focused on eCommerce live chat, boosting sales conversions through real-time customer interaction. Features live chat, proactive chat invitations, and integrations with eCommerce platforms.Read more
Chat BreezesBetter for social commerce and managing interactions across social media platforms. A Chat Breezes alternative focused on SMBs and e-commerce businesses seeking streamlined customer communication.Read more
PushwooshBetter fit for businesses needing SMS and WhatsApp messaging. Has broader industry applicability including retail, but website traffic is growing faster and employee count is shrinking. Users praise multi-channel messaging and automation, but dislike setup and reporting.Read more
Salesforce Service CloudBetter for larger businesses needing comprehensive customer service solutions. It has broader industry coverage and more established brand recognition and momentum. Users appreciate the platform's robust features and integrations.Read more
ConfluenceBetter for project documentation and knowledge sharing. A Confluence alternative for internal collaboration.Read more
Engagelab FAQ
What is Engagelab and what does Engagelab do?
Engagelab is a customer communication platform enabling businesses to connect with customers via push notifications, SMS, and email. It offers high delivery rates, especially in Asia, user-friendly messaging tools, and detailed analytics for tracking campaign effectiveness and customer behavior. It's ideal for medium to large businesses in e-commerce, retail, finance, and marketing.
How does Engagelab integrate with other tools?
EngageLab primarily focuses on push notifications, SMS, and email for customer communication. There is no information available regarding integrations with other tools. For specific integration capabilities, it's best to contact Engagelab directly.
What the main competitors of Engagelab?
Top alternatives to Engagelab include OneSignal, Pushwoosh, and Salesforce Service Cloud. These platforms offer similar functionalities, such as targeted messaging and multi-channel communication options including push notifications, email, and SMS. If your focus is live chat for e-commerce, consider Nice.Chat.
Is Engagelab legit?
Yes, Engagelab is a legitimate customer communication platform. It's known for high delivery rates, especially in Asia, and user-friendly tools. While reviews are limited, the company demonstrates growth with a substantial increase in its LinkedIn employee count.
How much does Engagelab cost?
Engagelab pricing is not publicly available. Contact Engagelab directly to obtain specific product pricing and determine if it's worth the investment for your needs.
Is Engagelab customer service good?
Customers praise Engagelab's easy-to-use interface, comprehensive reports, and excellent technical support. They highlight its effectiveness for omnichannel communication, integrating apps, and monitoring customer behavior. Some users mention the pricing could be more competitive.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.