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Eden

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Company health

Employee growth
13% decrease in the last year
Web traffic
23% increase in the last quarter
Financing
November 2019 - $68M

Ratings

G2
4.7/5
(89)
Glassdoor
3.8/5
(40)

Eden description

Eden is a workplace management platform designed for small to midsize businesses. It offers a suite of tools including desk booking, room scheduling, visitor management, and more. Eden helps businesses optimize their office space, streamline daily operations, and improve the employee experience. Its user-friendly interface and integrations with popular communication tools make it a convenient solution for managing the modern workplace.


Who is Eden best for

Eden is a workplace management platform ideal for small to midsize businesses, especially those embracing hybrid work. Users praise its user-friendly interface, helpful customer support, and smooth integrations with tools like Slack. However, some find the admin portal confusing and experience glitches with the mobile app and Slack integration. It offers desk booking, room scheduling, and visitor management, simplifying daily office operations and enhancing the employee experience.

  • Best for medium-sized businesses, particularly those with hybrid work models.

  • Not enough data to determine best industry fit.


Eden features

Type in the name of the feature or in your own words tell us what you need
Supported

Eden integrates with over 50 third-party tools, including Google Calendar and Outlook.

Supported

Eden supports visitor management, including registration, check-in/out, notifications, and reporting.

Supported

Eden supports hybrid work with desk and room booking.


Eden reviews

We've summarised 89 Eden reviews (Eden G2 reviews) and summarised the main points below.

Pros of Eden
  • User-friendly interface and easy to navigate.
  • Excellent customer support, responsive and helpful.
  • Integrates with Slack and other communication tools.
  • Helps manage desk booking and office space efficiently.
  • Useful for tracking office usage and attendance.
  • Provides valuable data for office space decisions.
  • Effective for managing visitors and health checks.
  • Easy to implement and deploy.
  • Continuously improving with new features and updates.
  • Affordable pricing for the provided services.
Cons of Eden
  • Admin portal can be confusing to navigate.
  • Limited calendar integrations require manual effort.
  • Mobile app has glitches and syncing issues.
  • Pricing for additional offices is expensive.
  • Advanced reporting features require downloading a file.
  • Too many clicks to process some functions.
  • Slack integration has some glitches/bugs.
  • Difficult to book recurring desks.
  • Some features like Marketplace are not available in all regions like UK.

Eden pricing

The commentary is based on 4 reviews from Eden G2 reviews.

Eden's pricing is generally viewed as affordable, especially considering its features and functionality. However, some users have noted a desire for more flexible pricing options for multiple office locations. Despite this, the overall pricing sentiment is positive.

See the Eden pricing page.

Accelerate

$2.25 / Desk / Month

This plan allows employees to select their preferred desk for the entire day or by the hour, assign permanent desks, create neighborhoods for team collaboration, and more.

Accelerate

$15 / Room / Month

This plan includes all the features of the Accelerate plan and additional features such as a schedule display, check-in and check-out for meetings, Slack notifications, and integrations with Google Calendar and Outlook.

Accelerate

$89 / Month / Location

This plan offers features such as employee registration, customized logo and branding, visitor logs, Slack and Teams integration, NDA management, badge printing, and touchless sign-in.

Accelerate

$149 / Month / Location

This plan includes unlimited deliveries, mobile app scanning, automatic package and mail matching, notifications, customizable reminders, and data analytics.

Accelerate

$49 / Agent / Month

This plan provides unlimited boards, Slack and Teams integration, custom catalogs, routing rules, automated checklists, due dates, assignees, comments, activity logs, repeating ticket scheduling, and an analytics dashboard.


Eden alternatives

  • Logo of Wayleadr
    Wayleadr
    Better for larger companies. Includes parking management features. Has more momentum currently.
    Read more
  • Logo of EZOfficeInventory
    EZOfficeInventory
    Better for asset tracking across diverse industries. Suited for organizations of all sizes, including large enterprises. Caters to industries like healthcare, retail, and government. Has strong asset tracking features.
    Read more
  • Logo of SolarWinds Service Desk
    SolarWinds Service Desk
    Better for IT support and asset management. A good fit for companies across many industries. Higher ratings and positive user reviews focus on ease of use and helpful reporting. More suitable for IT-heavy organizations.
    Read more
  • Logo of QuickBooks Online
    QuickBooks Online
    Better for financial management and reporting. A QuickBooks Online alternative for workplace management.
    Read more
  • Logo of iLobby
    iLobby
    Better for larger enterprises, especially in security-sensitive industries like manufacturing and government. Grows faster than Eden. Focuses on comprehensive facility management including deliveries and emergencies.
    Read more
  • Logo of MyDesk
    MyDesk
    Better for larger companies. Has stronger momentum based on employee growth. Higher ratings on G2. Integrates with Microsoft Outlook and Teams.
    Read more

Eden FAQ

  • What is Eden and what does Eden do?

    Eden is a workplace management platform for small to midsize businesses. It offers desk booking, room scheduling, and visitor management tools, streamlining daily operations and enhancing the employee experience. It features a user-friendly interface and integrates with popular communication tools.

  • How does Eden integrate with other tools?

    Eden integrates with over 50 third-party tools to enhance workplace management. Key integrations include Google Calendar and Outlook, streamlining scheduling and communication. This connectivity improves efficiency and centralizes workplace operations.

  • What the main competitors of Eden?

    Alternatives to Eden include Envoy Workplace, Wayleadr, and EZOfficeInventory. Envoy and Wayleadr offer similar desk and room booking features, while EZOfficeInventory focuses on asset tracking. Other competitors, like iLobby, cater to larger enterprises with robust visitor management systems.

  • Is Eden legit?

    Eden is a legitimate workplace management platform. User reviews highlight its user-friendly interface and helpful customer support. While some users mention minor glitches and navigation issues within the admin portal, many praise Eden for its efficient desk booking and office space management capabilities.

  • How much does Eden cost?

    Eden's pricing varies by product. Desk booking starts at $2.25 per desk/month, room scheduling at $15 per room/month, visitor management at $89 per location/month, delivery management at $149 per location/month, and internal ticketing at $49 per agent/month. Contact Eden for detailed pricing information and to determine which product best suits your needs.

  • Is Eden customer service good?

    Eden's customer service receives positive feedback. Users describe the support team as "helpful," "supportive," "responsive," and "always on top of things." They appreciate the quick response times and efficient solutions provided by Eden's customer service representatives.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.