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Doxy.me description
Doxy.me is a cloud-based telemedicine platform that allows healthcare professionals to connect with patients remotely. It offers features like video conferencing, text chat, and file sharing, making it suitable for various healthcare needs. Doxy.me prioritizes ease of use, requiring no downloads for patients and working directly in web browsers. Security is also a key focus, with HIPAA compliance and end-to-end encryption ensuring patient privacy. While offering a free plan, Doxy.me also provides clinic-optimized features and workflows for larger healthcare organizations.
Who is Doxy.me best for
Doxy.me is a user-friendly telemedicine platform ideal for healthcare professionals seeking a simple and secure way to connect with patients remotely. Users appreciate the ease of setup and HIPAA compliance. Some users have reported occasional technical issues. Best for small to medium practices.
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Best for small to medium-sized healthcare businesses.
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Ideal for healthcare and wellness professionals.
Doxy.me features
| Supported Document sharing is supported for professional and clinic users. |
| Supported Doxy.me offers HIPAA-compliant secure messaging within its platform, but not via SMS. |
| Supported Doxy.me offers video calls for healthcare providers, including basic features on the free tier. |
| Supported Doxy.me claims HIPAA compliance, offers BAAs, and has undergone a SOC 2 Type 2 audit. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Doxy.me reviews
We've summarised 1337 Doxy.me reviews (Doxy.me Software Advice reviews, Doxy.me GetApp reviews, Doxy.me TrustPilot reviews, Doxy.me Capterra reviews and Doxy.me G2 reviews) and summarised the main points below.
- Ease of use and setup for both providers and patients.
- HIPAA compliance and security features.
- Free version available with basic functionality.
- Clients do not need to download any software or create an account.
- Simple and consistent link for clients to access virtual waiting room.
- Occasional audio/video glitches or freezing issues during sessions.
- Difficulty connecting, especially for clients using older devices or slower internet.
- Limited features in the free version, such as screen sharing and group calls.
- Some users report difficulty with the mobile app experience.
- Waiting room notifications could be more prominent.
Doxy.me pricing
The commentary is based on 192 reviews from Doxy.me Capterra reviews, Doxy.me G2 reviews, Doxy.me GetApp reviews, Doxy.me Software Advice reviews and Doxy.me TrustPilot reviews.
Doxy.me offers a popular free version praised for its simplicity and HIPAA compliance. Many users find the paid features valuable, but some consider the upgrade cost prohibitive, especially for part-time or small practices. Overall, the pricing is generally viewed as affordable and a good value.
Users sentiment
See the Doxy.me pricing page.
Doxy.me alternatives
CarepatronBetter suited for larger organizations. Has broader functionality including EHR, client portal, and administrative tools. Is growing faster than Doxy.me.Read more
Omniva TelehealthOffers digital patient forms and e-prescriptions. Has stronger momentum based on LinkedIn employee growth. A good Doxy.me alternative.Read more
zHealthBetter suited for wellness providers like chiropractors, physical therapists, and massage therapists. Higher ratings on G2 and Capterra. More affordable pricing options. Users praise its ease of use and customer service. A Doxy.me competitor focused on practice management.Read more
My Clients PlusBetter suited for mental health practices, including therapy note templates and a client portal. Note, some users report difficulties with billing and integrations.Read more
Sessions HealthBetter for mental health practices seeking client relationship management tools. More affordable pricing and praised for customer service and ease of use. A Doxy.me alternative and competitor.Read more
TeladocBetter for medium and large businesses. Caters to hospitals and health plans seeking employee benefit solutions. Reporting and analytics features available. Lower rated and declining in popularity.Read more
Doxy.me FAQ
What is Doxy.me and what does Doxy.me do?
Doxy.me is a user-friendly telemedicine platform enabling healthcare professionals to conduct virtual appointments. It offers HIPAA-compliant video calls, secure messaging, and file sharing, accessible via web browsers without downloads. While a free version exists, paid plans offer enhanced features for larger clinics.
How does Doxy.me integrate with other tools?
Doxy.me integrates with various tools through its API and offers direct integrations with some popular platforms. It integrates with electronic health records (EHRs), payment processors, and scheduling tools to enhance workflows. More details on specific integrations are available on their website.
What the main competitors of Doxy.me?
Top Doxy.me competitors include Carepatron, Omniva Telehealth, and TigerConnect. These alternatives offer similar telehealth features like video conferencing and secure messaging. Carepatron offers additional practice management tools, while Omniva and TigerConnect focus on customized telehealth platforms and secure communication, respectively.
Is Doxy.me legit?
Yes, Doxy.me is a legitimate and safe telehealth platform. It's HIPAA compliant, prioritizing security and ease of use. Users appreciate its simple setup and free version, though some experience occasional connection issues.
How much does Doxy.me cost?
Doxy.me offers a free plan, as well as paid plans. The Professional plan costs $29 per user/month, the Clinic plan costs $59 per user/month, and the Telehealth plan is $89 per user/month. There is no pricing information available for the Enterprise plan.
Is Doxy.me customer service good?
Doxy.me receives positive feedback for its customer service. Users appreciate the responsive and helpful support team, highlighting their quick responses to questions and technical issues. Some users even mentioned interacting with the co-founder directly for assistance.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.