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Docket description
Docket is an AI-powered tool designed to help salespeople at mid-sized and larger companies sell more effectively. It acts like a virtual sales assistant, providing quick and accurate answers to complex customer questions. Docket pulls information from a company's internal resources (like documents, chat history, and sales materials) to give salespeople the most relevant knowledge. This helps sales teams respond to requests for proposals faster, handle objections better, and ultimately close more deals.
Who is Docket best for
Docket is an AI-powered sales assistant for mid-size and enterprise companies. It pulls information from internal resources to give sales teams quick answers, improves RFP responses and objection handling, and helps close deals faster. Users love the quick access to knowledge and streamlined collaboration, but some find occasional inaccuracies and slow response times with multiple queries.
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Best for mid-sized to enterprise B2B SaaS companies.
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No specific industry fit.
Docket features
| Supported DocketAI offers AI-powered sales assistance, including instant answers and content generation. |
| Supported Docket centralizes sales information and makes it accessible to sales representatives. |
| Supported DocketAI facilitates sales team collaboration through knowledge sharing and communication tools. |
We evaluate the sentiment that users express about non-functional aspects of the software
Ease of Use
Reliability and Performance
Docket reviews
We've summarised 21 Docket reviews (Docket G2 reviews) and summarised the main points below.
- Saves time finding answers to internal process and product questions.
- Provides quick access to "tribal knowledge".
- Aggregates data from internal resources and provides accurate answers quickly.
- Streamlines team collaboration and information sharing.
- Integrates seamlessly with Slack and other tools like Google Drive, Confluence, and sales enablement platforms.
- Occasional inaccuracies in responses, especially with very recent updates or nuanced terms.
- Needs more of a conversational feel, rather than tagging the bot.
- Doesn't directly pull assets into the chat.
- AI response time can slow down with multiple simultaneous queries.
Docket alternatives
HubSpot Sales HubBetter fit for companies across various industries seeking CRM and sales automation. Provides a broader suite of features, including deal management, sales engagement, and workflow automation. More established, with generally positive user reviews regarding ease of use and integrations. However, note the negative sentiment around pricing.Read more
GlyphicMore focused on analyzing customer interactions and automating sales tasks for mid-sized tech companies. Has less momentum based on employee growth. Lacks user reviews and ratings data.Read more
ScratchpadBetter for Salesforce integration and CRM data management. Focuses on data quality, pipeline management, and sales process streamlining for existing Salesforce users. Has positive pricing sentiment.Read more
Aircover.aiBetter for assisting during live sales calls. Has less momentum based on website traffic and employee growth.Read more
RattleBetter for automating sales processes and workflows. Has positive customer service reviews and integrates with Salesforce and Slack. A Docket alternative and competitor, it's experiencing slower growth.Read more
6sense Revenue AI for MarketingBetter for identifying potential customers showing buying signals, even if they haven't interacted with your business directly. More focused on marketing and lead generation.Read more
Docket FAQ
What is Docket and what does Docket do?
Docket is an AI-powered sales assistant for mid-sized and larger companies. It leverages a company's internal knowledge base to provide sales teams with quick answers, helping them respond to RFPs, handle objections, and close deals more effectively. It integrates with tools like Slack, Google Drive, and Confluence.
How does Docket integrate with other tools?
Docket integrates seamlessly with tools like Slack, Google Drive, Confluence, and various sales enablement platforms. This allows sales teams to access information and collaborate effectively within their existing workflows.
What the main competitors of Docket?
Docket competes with AI-powered sales tools like Glyphic and Rattle, and sales platforms like Scratchpad. It also faces competition from broader solutions such as Salesforce Sales Cloud, ActiveCampaign, and Bixpand.com. These alternatives offer overlapping features like sales automation, CRM integration, and performance insights.
Is Docket legit?
Docket appears to be a legitimate tool. Reviews on G2 rate it 5/5 stars, and users praise its time-saving ability to access internal knowledge. While some mention occasional inaccuracies and slow response times, the overall sentiment is positive regarding Docket's safety and effectiveness.
How much does Docket cost?
I couldn't find pricing details for Docket. For the most current pricing information, it's best to visit Docket's website or contact their sales team directly.
Is Docket customer service good?
Docket's customer service is highly responsive and helpful, readily addressing any issues. Users appreciate the quick responses to queries, especially through the Slack integration, enabling real-time problem-solving.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.