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DeskTime

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Company health

Employee growth
2% increase in the last year
Web traffic
4% decrease in the last quarter
Financing
November 2014 - $158K

Ratings

G2
4.6/5
(287)
Capterra
4.6/5
(500)
TrustPilot
4.3/5
(31)
Glassdoor
5.0/5
(1)

DeskTime description

DeskTime is a time tracking and employee monitoring software for businesses of all sizes. It allows you to track employee work hours, website and application usage, and generate productivity reports. DeskTime offers features such as automatic time capture, project and task tracking, and integrations with popular project management tools. It aims to help managers understand how teams spend their time, improve productivity, and streamline workflow. While offering detailed monitoring, DeskTime also emphasizes employee privacy with features like optional screenshots and a "private time" function.


Who is DeskTime best for

DeskTime is an ideal solution for businesses with remote or hybrid teams seeking to boost productivity. Users praise its ease of use and helpful productivity tracker. However, some find the automatic login and app categorization features frustrating. Consider DeskTime if you need detailed time tracking and productivity reports but be prepared for occasional software quirks.

  • Best for small to medium-sized businesses.

  • Ideal for IT, software, and telecommunications companies.


DeskTime features

Type in the name of the feature or in your own words tell us what you need
Supported

DeskTime tracks time spent on applications, categorizing them by productivity.

Supported

DeskTime automatically tracks employee work time.

Supported

DeskTime supports tracking time spent on tasks and projects.

Supported

DeskTime supports creating and managing employee work shifts.

Supported

DeskTime can take screenshots of employee computers at set intervals.

Supported

DeskTime generates reports on productive and unproductive time.

Supported

DeskTime supports leave calendar with time off requests and absence tracking.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.33

Customer Service

Rather positive
+0.43

Ease of Use

Strongly positive
+0.79

Reliability and Performance

Neutral
-0.02

Ease of Implementation

Strongly positive
+1

DeskTime reviews

We've summarised 818 DeskTime reviews (DeskTime TrustPilot reviews, DeskTime Capterra reviews and DeskTime G2 reviews) and summarised the main points below.

Pros of DeskTime
  • Easy to use.
  • The productive time tracker is very helpful.
  • Good customer support.
  • Helpful for remote work.
Cons of DeskTime
  • DeskTime app doesn't automatically login after computer restart.
  • Some apps/website are tagged as "unproductive" instead of "neutral".
  • Zoom and other apps are tagged as "idle".
  • Difficult to downgrade or make plan changes.

DeskTime pricing

The commentary is based on 54 reviews from DeskTime Capterra reviews, DeskTime G2 reviews and DeskTime TrustPilot reviews.

DeskTime's pricing is generally considered fair and affordable, especially for small businesses. Some users have found the pricing to be a bit high, particularly for part-time teams or when scaling up to larger teams, and suggest more flexible or discounted options. Others consider it good value, especially given its robust features and functionality.

Users sentiment

Rather negative
-0.33

See the DeskTime pricing page.

  • DeskTime has a free plan.

  • DeskTime has a free trial.

Lite

Free

Includes automatic time tracking, URL & App tracking, and a web timer.

Pro

$6.42

Includes document title tracking, productivity calculations, and calendar integrations.

Premium

$9.17

Includes screenshots, integrations & API, and shift scheduling.

Enterprise

Custom

Includes custom API on request, an account manager, and employee training.


DeskTime alternatives

  • Logo of ActivTrak
    ActivTrak
    Better fit for Healthcare, Finance, Retail, Consumer Goods, Manufacturing, Education, Real Estate & Construction, Hospitality & Tourism, Transportation & Logistics, Media & Entertainment, Legal, Non-profit & Government, Energy & Utilities, Marketing & Advertising, Professional Services and Automotive, Aerospace & Defence. Has more momentum based on website traffic and employee growth. More disliked for billing practices, confusing interface and manual website classification.
    Read more
  • Logo of Laxis
    desktime vs Laxis
    Better fit for sales teams needing AI-powered meeting assistance. Has significantly more momentum in website traffic growth, but declining employee growth. More expensive, with negative pricing sentiment.
    Read more
  • Logo of Traqq
    Traqq
    Better fit for Healthcare, Finance, E-commerce, Retail, Consumer Goods, Manufacturing, Education, Real Estate, Hospitality, Transportation, Media & Entertainment, Legal, Marketing, and Professional Services. No mobile app and limited integrations are downsides for some users. A DeskTime competitor and alternative.
    Read more
  • Logo of Hubstaff
    Hubstaff
    Better fit for Healthcare, Finance, Retail, Education, Real Estate, Hospitality, Transportation, Media & Entertainment, Marketing, or Automotive industries. Has more momentum as a DeskTime competitor.
    Read more
  • Logo of Flowace
    Flowace
    Better fit for medium-sized businesses. Has more momentum based on LinkedIn employee growth. A DeskTime competitor focused on IT services, BPO/KPO, Staffing & Recruitment, and Accounting.
    Read more
  • Logo of QuickBooks Time
    QuickBooks Time
    Better for users needing GPS and geofencing. Integrates with QuickBooks accounting software for payroll. More widely reviewed DeskTime alternative. Rated slightly lower than DeskTime.
    Read more

DeskTime FAQ

  • What is DeskTime and what does DeskTime do?

    DeskTime is an automatic time tracking software that helps businesses boost team productivity. It provides accurate employee timesheets, project time tracking, and productivity reports. DeskTime helps managers understand how their teams work and improve workflows.

  • How does DeskTime integrate with other tools?

    DeskTime integrates with various project management and calendar tools, including Asana, Basecamp, Trello, Google Calendar, and Outlook Calendar. This enhances workflow by allowing users to track time directly within their existing project management environment.

  • What the main competitors of DeskTime?

    DeskTime's main competitors include Hubstaff, Traqq, Flowace, and Time Doctor. These alternatives offer similar time tracking and employee monitoring capabilities. ClickUp and WebHR also compete, offering broader project management and HR features respectively.

  • Is DeskTime legit?

    Yes, DeskTime is a legitimate time tracking and employee monitoring software. It's known for its ease of use and helpful productivity tracking features, though some users have noted minor issues like automatic login problems and app categorization. It offers a free plan and paid options starting at $6.42/user/month.

  • How much does DeskTime cost?

    DeskTime's pricing includes a free Lite plan, a Pro plan at $6.42 per user/month, a Premium plan at $9.17 per user/month, and an Enterprise plan with custom pricing. A free trial is available, making it easy to determine if DeskTime is worth it for your needs.

  • Is DeskTime customer service good?

    DeskTime receives positive feedback for its customer support. Users describe the support team as helpful, quick to respond, and providing clear guidance. Some users mention occasional delays, but overall, the customer service experience appears to be satisfactory.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.