Last updated on
Company health
Ratings
ActivTrak description
ActivTrak is a cloud-based software that helps businesses understand and improve employee productivity. It provides insights into how employees spend their time, tracks application usage, and monitors website activity. The software aims to help managers optimize workforce performance, identify potential burnout, and make informed decisions about staffing and technology resources. ActivTrak prioritizes user privacy and does not record keystrokes, emails, personal device activity, or access cameras.
What companies are using ActivTrak?
Who is ActivTrak best for
ActivTrak is a cloud-based employee monitoring software ideal for businesses of all sizes seeking to understand and improve workforce productivity. It provides valuable insights into application usage, website activity, and overall work habits, helping managers optimize performance and identify potential burnout. Users appreciate the detailed monitoring features and real-time capabilities, while some find the billing practices and interface confusing. ActivTrak prioritizes user privacy and avoids recording keystrokes, emails, or personal device activity.
-
Best for small, medium, and enterprise businesses.
-
Suitable for most industries, especially those with remote or hybrid work models.
ActivTrak features
| Supported ActivTrak supports performance monitoring with productivity insights, performance optimization, workforce analytics, and location insights. |
| Supported ActivTrak offers various productivity reports, including productive and unproductive time. |
| Supported ActivTrak supports real-time employee activity monitoring. |
| Supported ActivTrak tracks time spent on applications for productivity and SaaS management. |
| Supported ActivTrak automatically tracks employee work time. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
ActivTrak reviews
We've summarised 879 ActivTrak reviews (ActivTrak Software Advice reviews, ActivTrak GetApp reviews, ActivTrak TrustPilot reviews, ActivTrak Capterra reviews and ActivTrak G2 reviews) and summarised the main points below.
- Detailed monitoring features, including screenshots and activity logs.
- Real-time monitoring capabilities.
- Customizable alarms and alerts.
- Comprehensive reports and data analysis.
- Free version available for small teams.
- Difficult to understand billing practices and account management.
- Confusing interface and navigation.
- Manual classification of websites and applications is time-consuming.
- Remote uninstall can be challenging.
ActivTrak pricing
The commentary is based on 74 reviews from ActivTrak Capterra reviews, ActivTrak G2 reviews, ActivTrak GetApp reviews, ActivTrak Software Advice reviews and ActivTrak TrustPilot reviews.
ActivTrak's pricing is a common concern. While some users find the paid features valuable, others find the cost too high, especially for smaller businesses or those needing fewer licenses. The minimum user requirement and annual billing are also points of contention for some.
Users sentiment
See the ActivTrak pricing page.
ActivTrak alternatives
activtrak vs TeramindBetter for data loss prevention and insider threat detection. Has more momentum. A good ActivTrak competitor for those prioritizing security and deeper monitoring.Read more
Time DoctorBetter for remote teams and offers more robust time tracking features. A strong Time Doctor alternative for those focused on detailed workforce analytics.Read more
HubstaffBetter for tracking project costs and managing payroll. Also includes GPS tracking. ActivTrak is growing faster.Read more
We360.aiWe360.ai has more affordable pricing plans and a free version, while pricing for ActivTrak is not readily available. We360.ai is growing slower than ActivTrak. Users report occasional slow data syncing and performance issues with the Mac and Linux versions of We360.ai. Some users dislike frequent application updates.Read more
Druva Data Resiliency CloudBetter for data backup and recovery, ransomware protection, and compliance. Focuses on data resiliency rather than employee monitoring. More positive customer reviews and higher ratings. However, Druva Data Resiliency Cloud has slower restore speeds and higher pricing. It is a strong ActivTrak competitor and alternative for data protection.Read more
ActivTrak FAQ
What is ActivTrak and what does ActivTrak do?
ActivTrak is cloud-based workforce analytics software that monitors employee computer activity, providing insights into productivity and application usage. It helps businesses optimize workflows, identify potential burnout, and improve workforce performance while prioritizing user privacy.
How does ActivTrak integrate with other tools?
ActivTrak integrates with various project management and communication tools. It offers pre-built integrations with applications like Slack, Jira, and Asana, and open APIs allow connections with other platforms. This facilitates streamlined workflows and data centralization.
What the main competitors of ActivTrak?
Top alternatives to ActivTrak include Teramind, Veriato, and CurrentWare. These competitors offer similar employee monitoring and productivity tracking features, catering to businesses concerned with security, productivity, and data loss prevention. They provide varying deployment options and features like website blocking and activity tracking.
Is ActivTrak legit?
Yes, ActivTrak is a legitimate employee monitoring software. It offers various features like application and website usage tracking, real-time monitoring, and productivity reports. However, some users find the billing practices and interface confusing. Consider exploring alternatives like Teramind or We360.ai if these are concerns.
How much does ActivTrak cost?
ActivTrak offers a free plan, an Advanced plan at $10 per user per month, and a Premium plan with custom pricing. There's no information available about the pricing of add-ons or a free trial.
Is ActivTrak customer service good?
ActivTrak's customer service receives mixed reviews. While some users praise the helpful and responsive support team, others express frustration with slow response times and difficulty resolving complex issues. Several negative reviews mention unhelpful account management regarding billing and cancellations.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.