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Insightful description
Insightful (formerly Workpuls) is a workforce analytics and productivity software that provides insights into how teams work. It offers features such as automatic time tracking, employee monitoring, and remote team management. By collecting data on employee activity, Insightful helps identify workflow bottlenecks, improve efficiency, and optimize processes. It is suitable for mid-sized companies and larger enterprises across various industries. The software focuses on providing actionable data to improve productivity and offers flexible solutions for remote, hybrid, and in-office teams.
Who is Insightful best for
Insightful is a great solution for productivity-minded teams looking to improve efficiency and optimize workflows. Users rave about its ease of use and comprehensive reporting features. However, some users have noted concerns about pricing and occasional technical issues.
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Ideal for mid-sized companies and larger enterprises.
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A strong fit for finance, software, and professional service industries.
Insightful features
| Supported Insightful automatically tracks employee work time based on computer activity. |
| Supported Insightful can generate reports on productive and unproductive time spent. |
| Supported Insightful automatically tracks work time based on user activity. |
| Supported Insightful allows tracking time spent on applications. |
| Supported Insightful allows tracking time spent on applications, showing active and idle time. |
| Supported Insightful offers second by second monitoring of employee activity. |
| Supported Insightful generates reports on time, activity, and productivity. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Insightful reviews
We've summarised 295 Insightful reviews (Insightful GetApp reviews, Insightful Capterra reviews and Insightful G2 reviews) and summarised the main points below.
- Really nice support team
- Easy to use and awesome reporting
- The software is nice and easy to use
- Clear and concise dashboard with lots of detail
- The issue with my router is kinda downgrading
- Some of the features I need for my team can only be applied to the entire organization vs individually
- Can't delete manual time once entered?
- There are some technical issues at times where activities are not captured right away
Insightful pricing
The commentary is based on 20 reviews from Insightful Capterra reviews, Insightful G2 reviews and Insightful GetApp reviews.
Insightful's pricing is generally viewed as fair for its features, with some users considering it a good value despite being slightly more expensive than competitors. However, some users have expressed concerns about the lack of pricing tiers and potential for higher costs for larger organizations or those requiring advanced features.
Users sentiment
See the Insightful pricing page.
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Insightful has a free trial.
Productivity Management
This plan includes features for productivity management.
Time Tracking
This plan includes features for time tracking.
Process Improvement
This plan includes features for process improvement.
Enterprise Solution
This plan includes enterprise-level features and requires contacting sales for a custom quote.
Insightful alternatives
Hubstaff
Better for customers focused on value for their money. More suitable for industries like Healthcare, Wellness & Pharma and Education.
ProHance
Better fit for medium to large businesses. ProHance is growing faster and users praise its real-time data reporting capabilities and user-friendly interface. However, some users find it challenging to monitor research and development activities effectively and note difficulties with Linux deployment.
DeskTime
DeskTime has slightly lower ratings across review platforms. It is growing slower than Insightful. Users report issues with app and website categorization, sometimes marking productive tools as unproductive.
Rippling
Better suited for larger companies and a wider range of industries. It is growing faster than Insightful. Users praise its user-friendly interface and comprehensive features, but note occasional discrepancies between the mobile and desktop versions.
Flowace
More affordable and has more momentum. A better option for smaller companies but not suitable for enterprises.
Bordio
Better for smaller teams and has more positive pricing sentiment.
Insightful FAQ
What is Insightful and what does Insightful do?
Insightful is a workforce analytics and productivity platform designed to provide insights into team workflows. It offers automatic time tracking, employee monitoring, and performance reporting, helping businesses optimize processes and enhance productivity. Insightful is suitable for businesses of all sizes across various industries, especially those with remote, hybrid, or in-office teams seeking data-driven insights to improve efficiency.
How does Insightful integrate with other tools?
Insightful integrates with various project management, communication, and payroll tools. Some popular integrations include Slack, Jira, Asana, and Zapier, enhancing its functionality and data sharing capabilities.
What the main competitors of Insightful?
Insightful's top competitors include Hubstaff, Prohance, DeskTime, and Flowace, which offer similar employee monitoring and productivity analytics features.
Is Insightful legit?
Yes, Insightful is a legitimate software company. They offer workforce analytics and productivity solutions. Insightful is known for its user-friendly software and detailed reporting features. However, some users have mentioned that their pricing could be more transparent.
How much does Insightful cost?
Insightful's pricing starts at $6.40 per month for the Productivity Management plan. They also offer Time Tracking and Process Improvement plans for $8.00 and $12.00 per month, respectively. For enterprise-level features, you'll need to contact Insightful for a custom quote.
Is Insightful customer service good?
Based on user reviews, Insightful's customer service is generally considered to be very good. Users highlight the helpfulness, responsiveness, and patience of the support team. However, some users have mentioned encountering technical issues that required support to resolve.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.