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Descartes Shipper TMS description
Descartes Shipper TMS is a cloud-based software designed to make managing your company's shipping easier. It covers all aspects of shipping, from planning the best routes and tracking shipments in real-time, to managing docks and yards for smoother loading and unloading. The software is designed to work for companies of different sizes and can be customized to fit your specific needs. Descartes Shipper TMS aims to simplify your transportation network, improve efficiency, and ultimately save you money on shipping costs.
Who is Descartes Shipper TMS best for
Descartes Shipper TMS streamlines shipping and logistics for businesses of all sizes, but is best for enterprise companies. Users praise its real-time tracking, user-friendly interface, and extensive integrations. Some users mention difficulties with the system upgrades and complex EDI integrations. Descartes Shipper TMS simplifies transportation networks, improves efficiency, and reduces shipping costs.
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Best fit for enterprise companies.
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Ideal for businesses in shipping and logistics.
Descartes Shipper TMS features
| Supported Descartes Shipper TMS supports route planning and delivery route optimization. |
| Supported Descartes Shipper TMS offers route optimization, considering factors like distance, traffic, and time windows. |
| Supported Descartes Shipper TMS offers a centralized platform for managing transportation orders. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Descartes Shipper TMS reviews
We've summarised 36 Descartes Shipper TMS reviews (Descartes Shipper TMS G2 reviews) and summarised the main points below.
- Comprehensive supply chain visibility and real-time tracking.
- User-friendly interface and excellent customer support.
- Extensive integrations and multiple tendering options, automating shipment processing.
- Load optimizer for efficient load creation.
- Quick and easy invoice approval process.
- Centralized platform for managing shipping needs.
- Cost control, scheduling, and detention management.
- Route optimization and carrier selection for cost reduction.
- Fast tender process and carrier responsiveness.
- Flexibility and tools for managing inbound freight and controlling costs.
- Useful data extraction and reporting capabilities.
- Active user community for idea sharing and resource discovery.
- Web-based accessibility from any PC.
- Provides easy-to-use system for shipment processing.
- One-stop shop for load management, dock scheduling, payment, and tracking.
- Open to user suggestions and improvements.
- ERP integration and freight audit and pay functionality.
- Diversity across carriers.
- Streamlined freight payment process.
- Clear layout and detailed reports.
- Dynamic delivery/PU date function.
- Lack of rail tracking integration.
- Difficulties rolling back statuses in the Control Center.
- Limited flexibility in generating custom reports.
- Occasional issues after system upgrades requiring additional time and resources to resolve.
- Complex EDI integration with inherent complications.
- Too many fields for vendors, leading to mistakes and confusion.
- Lengthy upgrade process and limited integration times.
- Limited mobile versatility, hindering 24/7 management.
- No option to save shipments as templates.
- Outdated system views.
- System instability, leading to missing data and connection failures.
- Difficult ticket system for raising support questions.
- Lack of a downloadable rate file for analysis.
- Inability to apply different fuel surcharge scales for different shippers.
- Inaccurate mileage calculations for rail/intermodal shipments with transloads.
- Complex process for setting up new shipper accounts, lacking clear documentation.
- No direct carrier contact information visible within the system for issue resolution.
- Difficult to pre-schedule trucks with dummy orders before system orders are received.
- Specific file format requirements (.txt) for data input, hindering efficient data transfer.
- Difficult to raise questions via ticket system, preference is for direct consultant contact
Descartes Shipper TMS pricing
The commentary is based on 9 reviews from Descartes Shipper TMS G2 reviews.
Descartes Shipper TMS offers comprehensive features like shipment tracking, route optimization, and carrier selection. While some users desire more reporting flexibility, many find the system helps control freight costs and streamlines logistics, making it a valuable investment. There is no pricing information available in the provided reviews.
Users sentiment
Descartes Shipper TMS alternatives
GoCometBetter for mid-size to large businesses in pharmaceuticals, automotive, and consumer goods. Focuses on AI-powered real-time visibility and freight rate negotiation. Has significant momentum in terms of growth.Read more
GoRampBetter for warehouse and yard management. Includes a logistics analytics dashboard.Read more
DesktopShipperBetter for ecommerce and retail businesses. Offers downloadable and API options. More user-friendly, but some users mention glitches.Read more
ShipsyBetter for Transportation & Logistics, e-commerce, Consumer Goods, Manufacturing, Software, IT & Telecommunications, and Professional Services. Has more momentum. Customer support and ease of use may not be as highly rated.Read more
QuickBooks OnlineBetter for basic accounting and financial reporting. A QuickBooks Online alternative for those needing advanced shipping and logistics features.Read more
FarEyeBetter for last-mile delivery management, particularly suited for e-commerce and retail. More focused on customer experience with features like delivery notifications and flexible delivery options. Has broader industry applications in areas like marketing and professional services.Read more
Descartes Shipper TMS FAQ
What is Descartes Shipper TMS and what does Descartes Shipper TMS do?
Descartes Shipper TMS is a cloud-based transportation management system (TMS) that streamlines shipping operations. It offers features like route planning, real-time tracking, dock management, and reporting, helping businesses optimize their transportation network, improve efficiency, and reduce shipping costs.
How does Descartes Shipper TMS integrate with other tools?
Descartes Shipper TMS integrates with various Enterprise Resource Planning (ERP) systems and offers Electronic Data Interchange (EDI) capabilities. It also supports integrations with a range of carriers for real-time tracking and freight management. However, some users report that EDI integration can be complex.
What the main competitors of Descartes Shipper TMS?
Alternatives to Descartes Shipper TMS include GoComet, GoRamp, FarEye, Freightview, Shipsy, and ShipStation. These competitors offer similar features such as route planning, shipment tracking, and freight management, catering to various business sizes and industries.
Is Descartes Shipper TMS legit?
Yes, Descartes Shipper TMS is a legitimate cloud-based transportation management system (TMS). G2 reviews rate it 4.5/5, praising its comprehensive features, user-friendly interface, and excellent customer support. It helps optimize routes, track shipments, and manage logistics, improving efficiency and potentially saving on shipping costs.
How much does Descartes Shipper TMS cost?
I couldn't find pricing information for Descartes Shipper TMS. Contact Descartes directly to get product pricing details and see if it's worth it for your needs.
Is Descartes Shipper TMS customer service good?
Descartes Shipper TMS customers praise the responsive and helpful customer support team. Users appreciate the quick resolution of issues and the readily available assistance for onboarding and training. While some challenges with system upgrades and documentation have been noted, the overall sentiment towards customer service is positive.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.