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Descartes Customs & Compliance Suite description
Descartes Customs & Compliance Suite helps businesses manage the complexities of international trade. It offers tools for security filings, customs declarations, product classification, and other regulatory requirements. The suite is designed to streamline cross-border transactions, ensure compliance with global trade regulations, and provide visibility into cargo movement. Descartes focuses on providing solutions for various industries involved in global trade. Their software helps businesses navigate the complexities of customs and compliance, saving time and reducing risks.
Who is Descartes Customs & Compliance Suite best for
Descartes Customs & Compliance Suite streamlines global trade complexities. Users praise its user-friendly interface and efficient customs procedures. However, some report occasional system delays and limited reporting features. Descartes is best suited for medium to large enterprises across industries seeking robust customs and compliance solutions.
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Best fit for medium to large enterprises (101+ employees) involved in global trade.
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Ideal for businesses in various sectors managing international customs and compliance.
Descartes Customs & Compliance Suite features
| Supported Descartes offers security filing solutions for various regions, including APAC, EMEA, U.S., and Canada. |
| Supported Descartes supports customs declarations for regions such as Canada, Europe, and the United States. |
| Supported Descartes provides tools for product classification and duty determination to ensure compliance. |
| Supported Descartes offers denied party screening capabilities to mitigate trade risks. |
| Supported Descartes provides tools for export compliance, including export classification and controlled technology management. |
| Supported Descartes offers solutions for managing foreign trade zones and associated regulations. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Descartes Customs & Compliance Suite reviews
We've summarised 28 Descartes Customs & Compliance Suite reviews (Descartes Customs & Compliance Suite G2 reviews) and summarised the main points below.
- Excellent and responsive customer support praised for helpfulness and timeliness.
- User-friendly interface and easy navigation simplify customs procedures.
- Streamlined entry and ISF submissions improve efficiency and reduce errors.
- Seamless integration with customs systems ensures smooth data transfer.
- Global trade functions with automated communication to CBP enhance effectiveness.
- Occasional system delays and slowdowns impact customs clearance operations.
- Limited advanced reporting and analytics features for deeper insights.
- Some users find certain settings descriptions unclear and difficult to understand.
- Occasional caching issues lead to outdated information being displayed.
Descartes Customs & Compliance Suite pricing
The commentary is based on 2 reviews from Descartes Customs & Compliance Suite G2 reviews.
Descartes Customs & Compliance Suite is generally considered reasonably priced, though some users have noted a price increase with growing popularity. Despite this, many find the software's comprehensive global trade functionality and robust support well worth the investment.
Users sentiment
Descartes Customs & Compliance Suite alternatives
ShipStationBetter for ecommerce businesses needing shipping management and integrations with popular marketplaces and carriers. Has broader industry applicability but slower momentum.Read more
Oracle Global Trade Management CloudBetter for mid-sized and large enterprises. Caters specifically to Retail, Manufacturing, and Software/IT/Telecommunications. Has more website traffic momentum. Descartes Customs & Compliance Suite alternative. Descartes competitor.Read more
DesktopShipperBetter suited for e-commerce, retail, and consumer goods businesses. Offers more affordable pricing. A Descartes Customs & Compliance Suite competitor and alternative, it boasts higher ratings and positive user reviews, praising ease of use and customer support.Read more
QuickBooks OnlineBetter for basic accounting and financial management. A QuickBooks Online alternative for businesses focused on international trade and customs compliance.Read more
Epicor Prophet 21Better for distributors needing comprehensive software including sales, CRM, warehouse operations, and financials. Note that users mention slow performance, a clunky interface, and high costs as common concerns. A Descartes alternative or competitor for distribution businesses.Read more
flyttaBetter fit for medium-sized businesses and specific use cases in Transportation & Logistics and Ecommerce. Integrates with Descartes. Has a pay-as-you-trade pricing tier. Flytta is growing slower and has less user feedback available.Read more
Descartes Customs & Compliance Suite FAQ
What is Descartes Customs & Compliance Suite and what does Descartes Customs & Compliance Suite do?
Descartes Customs & Compliance Suite streamlines international trade complexities. It offers tools for security filings, customs declarations, product classification, and other regulatory needs. This suite simplifies cross-border transactions, ensures compliance, and provides cargo visibility.
How does Descartes Customs & Compliance Suite integrate with other tools?
Descartes Customs & Compliance Suite integrates with other software solutions, but specific integrations are not detailed in the provided data. It's worth noting that alternative software like Flytta specifically mentions integration with Descartes.
What the main competitors of Descartes Customs & Compliance Suite?
Alternatives to Descartes Customs & Compliance Suite include Oracle Global Trade Management Cloud, ShipStation, and flytta. These competitors offer similar features for managing customs declarations, compliance, and global trade logistics. DesktopShipper is another option focused on shipping automation and multi-carrier rate comparisons.
Is Descartes Customs & Compliance Suite legit?
Descartes Customs & Compliance Suite is a legitimate software solution. It's known for its user-friendly interface and excellent customer support. However, some users have reported occasional system delays and limited advanced reporting features.
How much does Descartes Customs & Compliance Suite cost?
I cannot find pricing details for Descartes Customs & Compliance Suite. Contact Descartes directly to discuss pricing and determine if the product's customs and compliance features are worth the investment for your business.
Is Descartes Customs & Compliance Suite customer service good?
Customers consistently praise Descartes Customs & Compliance Suite's excellent and responsive customer support. Users highlight the helpfulness and timely responses of the support team. While some experience occasional system delays, the overall sentiment towards customer service is positive.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.