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Cord description
Cord is a messaging platform designed for customer support teams. It allows businesses to manage all customer conversations in one place, automate tasks, and improve response times. Cord aims to streamline support workflows and improve customer satisfaction. It is primarily geared towards businesses with online communities, particularly in the technology industry.
Who is Cord best for
Cord is a messaging platform built for customer support teams in tech companies with online communities. It centralizes customer conversations, automates tasks, and improves response times. Cord offers detailed candidate profiles, boasts a high application-to-interview rate, and provides access to a large pool of tech candidates. It's ideal for businesses seeking to enhance customer satisfaction and streamline support workflows.
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Ideal for small to medium-sized businesses (1-1000 employees), particularly those with active online communities.
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Best fit for technology companies needing streamlined customer support within their online communities.
Cord features
| Supported Cord allows companies to post job positions and receive applications within seconds. |
| Supported Cord ensures that all applicants have experience in a technology/product company. |
| Supported Cord provides detailed candidate profiles with all essential information upfront. |
| Supported Cord boasts a 1 in 5 application-to-interview conversion rate. |
| Supported Cord facilitates a 73% hire rate from applications. |
| Supported Cord provides access to a pool of 240 active candidates in the tech industry. |
Cord pricing
See the Cord pricing page.
Standard
Everything you need to start making hires: Full access to advertising & sourcing, Unlimited users, messages & hires, Access to every feature & integration, Instant setup & onboarding
Custom
Everything from Standard, plus: Dedicated account manager, Bespoke procurement & security, Invoice billing & volume discounts, SLAs (Service-level agreements)
Cord alternatives
EgenciaBetter for managing employee travel and expenses. Caters to a wider range of industries.Read more
MoBetter for employee engagement and recognition in diverse industries. Caters to larger companies. Has accessible user reviews, revealing both pros and cons of the platform.Read more
AWS CloudBetter for companies needing cloud computing services. Wider industry applicability. More established, with a larger user base and faster growth. Provides more comprehensive features like cloud storage, machine learning, and database services.Read more
STARLINGBetter for personal and SMB finance management. A Cord alternative focused on digital banking, budgeting, and spending insights. Starling has positive pricing sentiment and is growing faster.Read more
ConfluenceBetter for project documentation and team knowledge bases. More suitable for larger teams and enterprises.Read more
MavaBetter for companies with large, active online communities needing scalable support. Integrates with more platforms like Discord and Telegram. Offers a free plan. A Cord alternative and competitor.Read more
Cord FAQ
What is Cord and what does Cord do?
Cord is a messaging platform built for customer support teams, especially those in tech companies with online communities. It centralizes customer conversations, automates tasks, and improves response times, aiming to streamline support workflows and boost customer satisfaction. Cord offers detailed candidate profiles and facilitates efficient hiring processes.
How does Cord integrate with other tools?
Cord integrates with platforms commonly used by online communities, such as Discord, Telegram, and Slack, centralizing customer support communication. It also offers integrations that facilitate features like job applications and detailed candidate profiles, specifically for tech-focused businesses.
What the main competitors of Cord?
Mava is a direct competitor to Cord, offering similar features for online community support. Other alternatives for specific functionalities include Confluence for team communication and collaboration, and platforms like Intercom or Zendesk for broader customer support solutions.
Is Cord legit?
Cord appears to be a legitimate platform, offering features valuable to tech-focused businesses. However, with limited external reviews and declining employee growth, further research is recommended to ensure Cord is the right fit for your needs.
How much does Cord cost?
Cord's Standard and Custom plans have custom pricing, so you'll need to contact their sales team for a quote. Is Cord worth it? It depends on your company's specific hiring needs and budget, but the Standard plan offers a comprehensive set of features for companies of all sizes.
Is Cord customer service good?
There is no information available about Cord's customer service.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.