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ContactPigeon description
ContactPigeon is a marketing automation platform designed specifically for online retailers. It enables businesses to create and send personalized messages to their customers across multiple channels such as email, SMS, and push notifications. ContactPigeon allows you to segment your audience, track customer behavior, and measure the results of your campaigns. The platform aims to help businesses improve customer engagement, increase sales, and build stronger relationships with their customers.
Who is ContactPigeon best for
ContactPigeon is a marketing automation platform designed for online retailers of all sizes. Users love its automation capabilities, user-friendly interface, and robust integrations. However, some find the segmentation challenging and experience occasional glitches. ContactPigeon excels at personalized messaging across multiple channels, helping retailers boost sales and customer engagement.
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Best for small, medium, and large online retailers.
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Ideal for e-commerce and retail businesses.
ContactPigeon features
| Supported ContactPigeon offers real-time data insights and analysis for marketers to adapt to customer behavior. |
| Supported ContactPigeon supports creating groups based on shared characteristics. |
| Supported ContactPigeon supports personalized, omnichannel customer journeys through automation and segmentation. |
| Supported ContactPigeon supports omnichannel messaging, including email, SMS, push, and more. |
| Supported ContactPigeon offers personalized messaging across various channels throughout the customer journey. |
| Supported ContactPigeon integrates with e-commerce platforms like Shopify, BigCommerce, and Magento, enabling automated marketing workflows. |
| Supported ContactPigeon offers automated campaigns across multiple channels like email, SMS, and push notifications. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
ContactPigeon reviews
We've summarised 196 ContactPigeon reviews (ContactPigeon G2 reviews) and summarised the main points below.
- The platform’s automation capabilities and its variety.
- Easy to use platform with great collaboration with the team.
- User-friendly interface.
- Robust integration capabilities, allowing seamless integration with other systems.
- Excellent and responsive customer support.
- The segmentation process can be a bit challenging and time-consuming.
- XML feed is not instantly updated, creating confusion.
- Occasional delays in technical fixes.
- Platform can be slow when handling many segments.
- Occasional platform glitches when launching features.
ContactPigeon pricing
The commentary is based on 14 reviews from ContactPigeon G2 reviews.
ContactPigeon's pricing is considered premium by some. However, reviewers consistently highlight its value, citing increased revenue, customer engagement, and a comprehensive suite of features that justify the cost for their businesses.
Users sentiment
ContactPigeon alternatives
HubSpot Marketing HubBetter for broader marketing needs beyond just e-commerce. Has broader industry applicability and is growing faster. However, note the negative sentiment around pricing.Read more
ShopAgainBetter fit for small businesses. Supports two-way SMS messaging and drip campaigns. ContactPigeon alternative; competitor to ContactPigeon.Read more
SproutLoudBetter for managing distributed marketing efforts through partner networks. Caters to larger enterprises, particularly in manufacturing, finance, and healthcare. Has significantly more website traffic momentum. Negative pricing sentiment.Read more
Mailchimp All-in-One Marketing PlatformBetter for broader marketing needs beyond retail. Wider industry applicability. Has significantly more momentum. More established and recognized ContactPigeon alternative. Negative pricing sentiment.Read more
ActiveCampaignBetter fit for a wider range of industries and business sizes. Has CRM and sales automation features. Is growing faster in terms of website traffic and employee base. More integrations available. Note that users mention UI glitches and slow loading times.Read more
eSputnikBetter for larger companies. Has more momentum and offers AI-powered product recommendations. A ContactPigeon competitor focusing on omnichannel communication and personalized experiences.Read more
ContactPigeon FAQ
What is ContactPigeon and what does ContactPigeon do?
ContactPigeon is a marketing automation platform for online retailers. It enables personalized messaging across email, SMS, and push notifications. It features customer segmentation, campaign automation, and e-commerce integrations to boost sales and customer engagement. ContactPigeon is praised for its user-friendly interface and robust features.
How does ContactPigeon integrate with other tools?
ContactPigeon offers robust integration capabilities, seamlessly connecting with various e-commerce platforms like Shopify, BigCommerce, and Magento. This facilitates automated marketing workflows and streamlines data synchronization for enhanced marketing campaign management.
What the main competitors of ContactPigeon?
Top ContactPigeon competitors include HubSpot Marketing Hub, ShopAgain, and Mailchimp. These alternatives offer similar features like email marketing, automation, and customer segmentation, catering to businesses seeking enhanced marketing capabilities.
Is ContactPigeon legit?
ContactPigeon is a legitimate marketing automation platform. User reviews praise its automation, user-friendly interface, and integrations. However, some users mention difficulties with segmentation and occasional glitches. For more info, research ContactPigeon reviews on G2.
How much does ContactPigeon cost?
I cannot find pricing information for ContactPigeon. Contact their sales team for product pricing details or to see if it's worth the investment for your needs.
Is ContactPigeon customer service good?
ContactPigeon's customer service receives overwhelmingly positive feedback. Users consistently praise the helpful, responsive, and knowledgeable support team, highlighting their willingness to go above and beyond, especially with custom implementations. While minor communication delays have been noted in the past, recent reviews indicate these issues have been resolved.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.