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Connecteam

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Company health

Employee growth
8% increase in the last year
Web traffic
10% decrease in the last quarter
Financing
November 2021 - $158M

Ratings

G2
4.7/5
(231)
Capterra
4.8/5
(329)
Glassdoor
3.7/5
(84)

Connecteam description

Connecteam is an all-in-one employee management app designed for businesses with many deskless employees. It helps you manage daily tasks, schedules, and internal communication all in one place. Features include scheduling and time tracking, task management, communication tools, employee training, and recognition programs. Connecteam is designed to be user-friendly and accessible on mobile devices. It aims to simplify management, improve employee engagement, and increase operational efficiency. Connecteam offers a free plan for up to 10 users, making it accessible for small businesses.


Who is Connecteam best for

Connecteam is the go-to solution for businesses with deskless employees who need to streamline operations and improve communication. Users rave about its ease of use and excellent customer support. While some users find the mobile app to be clunky, the platform excels at simplifying scheduling, task management, and internal communication, making it an ideal choice for businesses looking to empower their frontline workforce.

  • Connecteam is a great option for small to medium-sized businesses, with a free plan for up to 10 users and scaling options for growth.

  • Connecteam is an ideal solution for businesses with deskless employees, particularly in industries such as construction, retail, hospitality, and field services.


Connecteam features

Supported

Connecteam allows creating and managing employee work shifts.

Supported

Connecteam allows employees to clock in and out using their mobile devices.

Supported

Connecteam enables editing timesheets, requesting time off, and managing schedules from mobile.

Supported

Connecteam provides tools for onboarding new employees.

Supported

Connecteam offers a centralized hub for company news and updates.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather positive
+0.5

Customer Service

Strongly positive
+0.91

Ease of Use

Strongly positive
+0.93

Reliability and Performance

Rather positive
+0.5

Ease of Implementation

Strongly positive
+0.78

Scalability

Rather positive
+0.47

Connecteam reviews

We've summarised 627 Connecteam reviews (Connecteam GetApp reviews, Connecteam Software Advice reviews, Connecteam TrustPilot reviews, Connecteam Capterra reviews and Connecteam G2 reviews) and summarised the main points below.

Pros of Connecteam
  • Easy to use and implement
  • Good visual design and user interface
  • Excellent customer support
  • Free plan available for small teams
Cons of Connecteam
  • Mobile app is clunky and drains battery
  • The app can be slow to load
  • Notifications are inconsistent or delayed
  • Limited customization for scheduling overnight shifts

Connecteam pricing

The commentary is based on 115 reviews from Connecteam Capterra reviews, Connecteam G2 reviews and Connecteam TrustPilot reviews.

Connecteam offers a free plan for up to 10 users. For larger teams, there are three main hubs: Operations, Communications, and HR & Skills. Each hub has four paid tiers: Basic, Advanced, Expert, and Enterprise. The first three tiers have a fixed price for the first 30 users, with an additional per-user cost for users beyond 30. The Enterprise tier offers custom pricing. A 14-day free trial is available.

Users sentiment

Rather positive
+0.41

See the Connecteam pricing page.

  • Connecteam has a free plan.

  • Connecteam has a free trial.

Operations Basic
$29 per user/month

Includes essential features for time tracking, scheduling, forms, and quick tasks.

Operations Advanced
$49 per user/month

Includes all features in Basic, plus full time clock customization, auto clock out, geofencing, advanced filters, and more.

Operations Expert
$99 per user/month

Includes all features in Advanced, plus unlimited sub-jobs, shift attachments, geofence sites, auto-assign shifts, and more.

Operations Enterprise
Custom

Includes all features in Expert, plus custom pricing and additional features for large companies.

Communications Basic
$29 per user/month

Includes essential features for chat, updates, directory, surveys, events, knowledge base, and help desk.

Communications Advanced
$49 per user/month

Includes all features in Basic, plus scheduled messages, advanced chat settings, live polls, and more.

Communications Expert
$99 per user/month

Includes all features in Advanced, plus shortcuts, pop-up updates, scheduled feed updates, and more.

Communications Enterprise
Custom

Includes all features in Expert, plus custom pricing and additional features for large companies.

HR & Skills Basic
$29 per user/month

Includes essential features for time off, courses, quizzes, documents, recognition, rewards, celebrations, timeline, and org chart.

HR & Skills Advanced
$49 per user/month

Includes all features in Basic, plus additional time off policies, unlimited courses and documents, and more.

HR & Skills Expert
$99 per user/month

Includes all features in Advanced, plus unlimited time off policies, deep permissions, and more.

HR & Skills Enterprise
Custom

Includes all features in Expert, plus custom pricing and additional features for large companies.

Small Business
Free

All hubs and all features included for free, for up to 10 users.


Connecteam alternatives

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    Crew
    Connect, manage, and empower frontline teams.
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  • Logo of Bizimply
    Bizimply
    Easy hourly employee scheduling, time tracking, and HR management.
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    Celayix
    Streamlines staff scheduling, time tracking, and communication.
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Connecteam FAQ

  • What is Connecteam and what does Connecteam do?

    Connecteam is an all-in-one employee app designed for businesses with deskless employees. It helps manage daily tasks, communication, and operations with features like scheduling, time tracking, task management, and training. Connecteam is user-friendly, mobile-accessible, and aims to simplify management and boost employee engagement.

  • How does Connecteam integrate with other tools?

    Connecteam provides integrations with popular tools to streamline workflows. Some of its key integrations include Slack, Google Calendar, Microsoft Teams, and QuickBooks.

  • What the main competitors of Connecteam?

    Connecteam competitors include employee communication and engagement platforms like Relesys, and all-in-one HR and operations software such as Rippling and BambooHR. These alternatives offer similar features for scheduling, communication, and task management, catering to various business sizes and industries.

  • Is Connecteam legit?

    Connecteam is a legitimate and popular platform. It's highly rated on reputable review sites like G2, Capterra, and TrustPilot for its ease of use and robust features designed for deskless workforces.

  • How much does Connecteam cost?

    Connecteam has a free plan and offers paid plans starting at $29 per month. They also have an Enterprise plan with custom pricing. Connecteam's pricing depends on the features you need and the number of users.

  • Is Connecteam customer service good?

    Based on user reviews, Connecteam's customer service is highly regarded. Users praise the support team for their quick responses, helpfulness, and knowledge, with many highlighting their positive experiences.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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