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Connecteam

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Company health

Employee growth
8% increase in the last year
Web traffic
10% decrease in the last quarter
Financing
November 2021 - $158M

Ratings

G2
4.7/5
(231)
Capterra
4.8/5
(329)
Glassdoor
3.7/5
(84)

Connecteam description

Connecteam is an all-in-one employee management app designed for businesses with many deskless employees. It helps you manage daily tasks, schedules, and internal communication all in one place. Features include scheduling and time tracking, task management, communication tools, employee training, and recognition programs. Connecteam is designed to be user-friendly and accessible on mobile devices. It aims to simplify management, improve employee engagement, and increase operational efficiency. Connecteam offers a free plan for up to 10 users, making it accessible for small businesses.


Who is Connecteam best for

Connecteam is the go-to solution for businesses with deskless employees who need to streamline operations and improve communication. Users rave about its ease of use and excellent customer support. While some users find the mobile app to be clunky, the platform excels at simplifying scheduling, task management, and internal communication, making it an ideal choice for businesses looking to empower their frontline workforce.

  • Connecteam is a great option for small to medium-sized businesses, with a free plan for up to 10 users and scaling options for growth.

  • Connecteam is an ideal solution for businesses with deskless employees, particularly in industries such as construction, retail, hospitality, and field services.


Connecteam features

Type the name of the feature or, in your own words, tell us what you need
Supported

Connecteam allows creating and managing employee work shifts.

Supported

Connecteam allows employees to clock in and out using their mobile devices.

Supported

Connecteam enables editing timesheets, requesting time off, and managing schedules from mobile.

Supported

Connecteam provides tools for onboarding new employees.

Supported

Connecteam offers a centralized hub for company news and updates.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather positive
+0.5

Customer Service

Strongly positive
+0.91

Ease of Use

Strongly positive
+0.93

Reliability and Performance

Rather positive
+0.5

Ease of Implementation

Strongly positive
+0.78

Scalability

Rather positive
+0.47

Connecteam reviews

We've summarised 627 Connecteam reviews (Connecteam GetApp reviews, Connecteam Software Advice reviews, Connecteam TrustPilot reviews, Connecteam Capterra reviews and Connecteam G2 reviews) and summarised the main points below.

Pros of Connecteam
  • Easy to use and implement
  • Good visual design and user interface
  • Excellent customer support
  • Free plan available for small teams
Cons of Connecteam
  • Mobile app is clunky and drains battery
  • The app can be slow to load
  • Notifications are inconsistent or delayed
  • Limited customization for scheduling overnight shifts

Connecteam pricing

The commentary is based on 115 reviews from Connecteam Capterra reviews, Connecteam G2 reviews and Connecteam TrustPilot reviews.

Connecteam offers a free plan for up to 10 users and a 14-day free trial for all plans. Pricing is based on the hub chosen (Operations, Communications, HR & Skills) and the number of users. Each hub has four paid tiers: Basic, Advanced, Expert, and Enterprise. The first three tiers have a fixed price for the first 30 users, with an additional per-user cost for users beyond 30. The Enterprise tier has custom pricing. Annual subscriptions offer a discount equivalent to two free months.

Users sentiment

Rather positive
+0.41

See the Connecteam pricing page.

  • Connecteam has a free plan.

  • Connecteam has a free trial.

Operations Basic
$29 per user/month

Includes Time Clock, Job Scheduling, Forms, and Quick Tasks. Offers basic scheduling, unlimited checklists, forms, and tasks, and payroll integration.

Operations Advanced
$49 per user/month

All Operations Basic features, plus full time clock customization, auto clock out, up to 10 Geofence sites, advanced filters and bulk actions, advanced scheduling features, and conditional fields in forms.

Operations Expert
$99 per user/month

All Operations Advanced features, plus unlimited sub-jobs, unlimited shift attachments, unlimited Geofence sites, auto-assign shifts, up to 12 different schedules, unlimited shift-tasks, shortcuts to shifts, and automated time clock and forms reports.

Communications Basic
$29 per user/month

Includes Chat, Updates, Directory, Surveys, Events, Knowledge Base, and Help Desk. Offers unlimited personal and group chats, unlimited media and file attachments, a centralized company feed, engagement tracking and insights, and unlimited custom user fields.

Communications Advanced
$49 per user/month

All Communications Basic features, plus scheduled chat messages, advanced chat conversation settings, live polls on the company feed, advanced privacy settings in the directory, anonymous surveys, advanced threads control, and automated Smart Groups.

Communications Expert
$99 per user/month

All Communications Advanced features, plus shortcuts in chat, updates, and events, pop-up updates with read confirmation, scheduled feed updates, auto-translated feed updates, new device login alerts, custom publishers for feed updates, pinned feed posts, and organized feed topics.

HR & Skills Basic
$29 per user/month

Includes Time Off, Courses, Quizzes, Documents, Recognition, Rewards, Celebrations, Timeline, and Org Chart. Offers time off request approvals, course insights and completion status, birthday and anniversary celebrations, quizzes within courses, and 5 custom recognition badges.

HR & Skills Advanced
$49 per user/month

All HR & Skills Basic features, plus 9 time off policies with balance, carryover limits for time off, unlimited courses, unlimited documents and packs, access to course template library, required scores in quizzes, and document permissions.

HR & Skills Expert
$99 per user/month

All HR & Skills Advanced features, plus unlimited time off policies with balance, deep permissions for time off, course order and availability settings, document review processes, document expiration dates, team-based celebrations, limited time off request time frames, and custom publishers for recognitions.

Small Business
Free

All features included for up to 10 users.


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    Celayix
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Connecteam FAQ

  • What is Connecteam and what does Connecteam do?

    Connecteam is an all-in-one employee app designed for businesses with deskless employees. It helps manage daily tasks, communication, and operations with features like scheduling, time tracking, task management, and training. Connecteam is user-friendly, mobile-accessible, and aims to simplify management and boost employee engagement.

  • How does Connecteam integrate with other tools?

    Connecteam provides integrations with popular tools to streamline workflows. Some of its key integrations include Slack, Google Calendar, Microsoft Teams, and QuickBooks.

  • What the main competitors of Connecteam?

    Connecteam competitors include employee communication and engagement platforms like Relesys, and all-in-one HR and operations software such as Rippling and BambooHR. These alternatives offer similar features for scheduling, communication, and task management, catering to various business sizes and industries.

  • Is Connecteam legit?

    Connecteam is a legitimate and popular platform. It's highly rated on reputable review sites like G2, Capterra, and TrustPilot for its ease of use and robust features designed for deskless workforces.

  • How much does Connecteam cost?

    Connecteam has a free plan and offers paid plans starting at $29 per month. They also have an Enterprise plan with custom pricing. Connecteam's pricing depends on the features you need and the number of users.

  • Is Connecteam customer service good?

    Based on user reviews, Connecteam's customer service is highly regarded. Users praise the support team for their quick responses, helpfulness, and knowledge, with many highlighting their positive experiences.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.