Homebase vs Connecteam

by Gralio Feb 26, 2025

Homebase and Connecteam are employee management platforms catering to different needs. Homebase excels in scheduling and time tracking for specific industries, while Connecteam provides a more comprehensive suite of tools for managing deskless employees across various sectors.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 1735 reviews and 60 websites, saving 10 hours, 8 minutes of reading.

Homebase

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Connecteam

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About

Homebase is an all-in-one employee management platform designed for small to midsize businesses, particularly in retail, hospitality, and food service. It simplifies workforce management by combining scheduling, time tracking, payroll, communication, HR tools, and even hiring into a single platform. This allows managers to streamline operations, reduce administrative work, and improve team communication. Homebase aims to help businesses stay compliant with labor laws, minimize errors, and ultimately save time and money.

Connecteam is an all-in-one employee management app designed for businesses with many deskless employees. It helps you manage daily tasks, schedules, and internal communication all in one place. Features include scheduling and time tracking, task management, communication tools, employee training, and recognition programs. Connecteam is designed to be user-friendly and accessible on mobile devices. It aims to simplify management, improve employee engagement, and increase operational efficiency. Connecteam offers a free plan for up to 10 users, making it accessible for small businesses.

Summary

Main difference

Homebase is a more specialized solution for scheduling and time tracking, especially for businesses in retail, hospitality, and food service. Connecteam offers a broader range of features, including task management, communication tools, employee training, and recognition programs, making it suitable for deskless employees across various industries.

Relative strengths of Homebase (compared to Connecteam)

Stronger focus on scheduling and time tracking features, particularly for shift-based businesses.
More affordable pricing plans, especially for smaller teams with basic needs.
Integrates with popular payroll providers like Gusto.

Relative weaknesses of Homebase (compared to Connecteam)

Limited features beyond core scheduling and time tracking compared to Connecteam.
Customer support responsiveness can be inconsistent.
Mobile app can be buggy and unreliable at times.

Who should use Homebase VS. Connecteam

Homebase is an all-in-one employee management platform streamlining scheduling, time tracking, payroll, and communication for small to midsize businesses. Users praise its user-friendly interface, affordability, and real-time communication features. However, some find its scheduling features limited and customer support inconsistent. It's ideal for businesses needing basic HR tools and team communication in one platform.

Connecteam is an all-in-one employee management solution for deskless workforces. Users praise its ease of use, visual design, and customer support. However, some find the mobile app clunky and slow. It offers scheduling, communication, task management, and training tools, simplifying daily operations and boosting employee engagement. A free plan is available for small teams.

Best for small to midsize businesses with 1-1000 employees, especially in retail, hospitality, or food service.
Ideal for retail, hospitality, and food service businesses seeking streamlined employee management.

Best for small to medium-sized businesses (1-1000 employees) with deskless workers.
Ideal for industries like hospitality, construction, retail, and home care.

Homebase and Connecteam features

Supported

Partially supported

Not supported

Type in the name of the feature or in your own words tell us what you need

Internal communication platform

Partially supported

Homebase supports secure chat, employee directory, and basic event management. It lacks newsfeed, surveys, knowledge base, and help desk.

Supported

Connecteam offers company newsfeed, secure chat, employee directory, surveys, and knowledge base. Event management and help desk have limited support.
Operations management tools

Partially supported

Homebase supports scheduling, time clocks, and automated timesheets, but not task management, forms, real-time delegation, or field reporting.

Supported

Connecteam offers scheduling, task management, time clocks, forms, checklists, time tracking, timesheets, task delegation, reporting, and live results.
Time Clock

Supported

Homebase offers a time clock app for tracking hours, breaks, and overtime on various devices.

Supported

Connecteam supports using any device as a time clock, tracking hours, breaks, and overtime.
Payroll Processing

Supported

Homebase supports payroll processing, including various pay structures, deductions, and tax calculations.

Partially supported

Connecteam facilitates payroll preparation and integrates with payroll services like QuickBooks and Gusto.
Shift Scheduling

Supported

Homebase supports creating, managing, and adjusting employee work shifts.

Supported

Connecteam allows creating and managing employee work shifts.
Mobile clock-in / clock-out

Supported

Employees can clock in and out via the Homebase mobile app.

Supported

Connecteam allows employees to clock in and out using their mobile devices.

Qualities

Value and Pricing Transparency

No data

No data
Customer Service

No data

No data
Ease of Use

No data

No data
Reliability and Performance

No data

No data
Ease of Implementation

No data

No data
Scalability

No data

No data

Homebase and Connecteam Pricing

No data

See full Pricing page

Connecteam offers a free plan for up to 10 users. They also offer a 14-day free trial. The pricing model is tiered subscription and seat-based, with different hubs (Operations, Communications, HR & Skills) offering different plans (Basic, Advanced, Expert, Enterprise). Prices are in USD and are fixed for the first 30 users, with additional costs per user after that.

Plans

See full Pricing page

Homebase and Connecteam review insights

Users love

User-friendly interface for scheduling and basic time tracking.
Affordable pricing, particularly the free version for basic needs.
Real-time communication features, including messaging and shift notifications.
Easy integration with some payroll providers like Gusto.
Convenient mobile app for employees to access schedules and request time off.

Easy to use and implement
Good visual design and user interface
Excellent customer support
Free plan available for small teams

Users dislike

Scheduling features are limited, especially for complex scenarios like multiple pay rates or roles.
Customer support responsiveness is inconsistent, with some reports of delayed or unhelpful responses.
Mobile app can be buggy and unreliable, with occasional syncing or login issues.
Limited customization for key features, especially for time off and reporting.
Aggressive upselling and advertising within the platform can be intrusive.

Mobile app is clunky and drains battery
The app can be slow to load
Notifications are inconsistent or delayed
Limited customization for scheduling overnight shifts

Homebase and Connecteam Ratings

G2

4.2/5

(109)
Capterra

4.6/5

(997)
TrustPilot

3.2/5

(2)
Glassdoor

4.3/5

(94)

G2

4.7/5

(231)
Capterra

4.8/5

(329)
TrustPilot

4.9/5

(77)
Glassdoor

3.7/5

(84)

Company health

Employee growth

57% increase in the last year

8% increase in the last year

Web traffic

3% decrease in the last quarter

10% decrease in the last quarter

Financing

August 2021 - $189M

November 2021 - $158M

How do Homebase's scheduling features compare to Connecteam's for hourly employees?

Both Homebase and Connecteam offer scheduling features suitable for hourly employees, including shift creation, time-off requests, and communication tools. However, Homebase users report limited scheduling customization for complex scenarios like multiple pay rates or roles, while Connecteam users mention limitations with overnight shift scheduling. While both offer mobile apps for employee access, Homebase users cite occasional bugs and reliability issues, while Connecteam users find their app clunky and battery-draining.

Which product offers better mobile app reliability for time tracking and communication?

Homebase's user reviews mention mobile app bugs and unreliability, specifically with syncing and login issues. While Connecteam's reviews also mention a clunky mobile app and slow loading times, there's no mention of unreliability with core functions like time tracking. Therefore, Connecteam appears to offer slightly better mobile app reliability for time tracking, despite its performance issues. Neither product boasts outstanding mobile app reliability for communication based on these reviews.

What are the advantages of Homebase?

Homebase offers a more integrated approach to core HR functions like payroll, scheduling, and time tracking, potentially streamlining workflows for businesses that prefer an all-in-one solution. It also receives higher user ratings on Glassdoor, indicating greater user satisfaction. While both target similar industries, Homebase appears to be more favorably reviewed for ease of use and basic functionality, although it has limitations in complex scheduling scenarios and customer support responsiveness.

What are the disadvantages of Homebase?

Homebase users report limited scheduling features for complex scenarios, inconsistent customer support, a buggy mobile app with syncing issues, limited customization for key features, and intrusive upselling within the platform.

Alternatives to Homebase and Connecteam

Harri

Harri is a Human Resources (HR) software platform designed specifically for businesses like restaurants and hotels. It helps you manage the entire employee journey, from hiring and onboarding to scheduling, communication, and tracking employee performance. Harri aims to simplify HR tasks, improve employee experience, and provide data-driven insights to help make better business decisions.

Jotform

Jotform is a popular online form builder that lets you create and publish various digital forms, from surveys and contact forms to payment and application forms. Used by millions, Jotform offers over 10,000 pre-built templates and integrates with numerous business apps like Salesforce and CRMs. It's known for its ease of use, design flexibility, and ability to streamline data collection for businesses of all sizes.

7shifts

7shifts is an all-in-one platform designed specifically for restaurant management. It streamlines operations like scheduling, payroll, communication, and labor compliance. With a focus on saving managers time and reducing costs, 7shifts offers tools for optimized scheduling, tip distribution, time clock integration, and team communication. Its goal is to simplify daily tasks, improve team engagement, and boost profitability for restaurants of all sizes. 7shifts integrates with popular POS and payroll systems for centralized data management.

BambooHR

BambooHR is an HR software platform designed for small and medium-sized businesses. It brings together various HR functions like hiring, onboarding, payroll, benefits, and employee data management into one system. This allows for streamlined workflows, automated tasks, and easier access to employee information. BambooHR aims to simplify HR processes, improve data accuracy, and enhance the employee experience. It is used by companies in various industries and boasts features like custom reporting and integrations with other software.

When I Work

When I Work is a cloud-based employee scheduling and time tracking software designed for small to midsize businesses. It simplifies creating and managing employee schedules, tracking work hours, and improving team communication. Its mobile app allows employees to access their schedules, clock in and out, submit time-off requests, and communicate with colleagues. When I Work integrates with popular payroll systems to streamline payroll processing. It is suitable for various industries, including retail, hospitality, and healthcare, helping businesses optimize labor costs and improve employee accountability.

Sling

Sling is a free employee management software designed for businesses with shift-based employees. It combines scheduling, time tracking, communication, task management, and reporting into one platform. Sling helps businesses streamline operations, reduce labor costs, and improve communication. It is suitable for various industries, including food and beverage, retail, and hospitality. Sling is accessible on web, iOS, and Android devices.

Page co-authored by

Michal Kaczor

CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

Tymon Terlikiewicz

CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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