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Deputy description
Deputy is a workforce management software that simplifies scheduling, time tracking, and HR tasks. It offers tools for creating schedules, managing timesheets, ensuring labor law compliance, and onboarding new hires. Deputy is suitable for small, medium, and large businesses across various industries. Its key features include automated scheduling, shift swapping, time & attendance tracking, and integration with payroll and HR systems. Deputy aims to streamline workforce operations, improve employee communication, and reduce administrative burdens.
Who is Deputy best for
Deputy is a great choice for businesses of all sizes that need to manage hourly workers. Users love Deputy’s user-friendly interface and automated scheduling features, which save time and reduce administrative burden. However, some users have reported that the mobile app can be glitchy at times.
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Ideal for businesses of all sizes, from small businesses to large enterprises.
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A good fit for a wide range of industries, including retail, hospitality, healthcare, and more.
Deputy features
| Supported Deputy supports tracking labor costs against the budget. |
| Supported Employees and supervisors can edit timesheets with varying permissions. |
| Supported Employees can request time off via the Deputy mobile app. |
| Supported Employees can request shift swaps and managers can configure the approval process. |
| Supported Deputy supports onboarding new employees with electronic forms and automated workflows. |
| Supported Deputy supports payroll integration and automates syncing timekeeping data. |
| Supported Deputy allows creating and managing employee shifts, including auto-scheduling. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Deputy reviews
We've summarised 342 Deputy reviews (Deputy TrustPilot reviews and Deputy G2 reviews) and summarised the main points below.
- User-friendly interface makes scheduling, time tracking, and shift management seamless.
- Automated scheduling saves significant time.
- Real-time updates and easy communication, reduces admin time
- Excellent integration with Xero
- Mobile app can be glitchy, causing delays in clocking in or accessing schedules.
- Some advanced features require a learning curve for new users.
- Unable to edit staffs details as admin.
- Cannot edit shifts on the day they are published.
Deputy pricing
The commentary is based on 23 reviews from Deputy G2 reviews and Deputy TrustPilot reviews.
Users generally find Deputy's pricing to be reasonable and cost-effective, especially for small to medium-sized businesses. While some users find certain features expensive or desire a basic access pricing tier, the overall sentiment is positive regarding the value Deputy provides for its cost.
Users sentiment
See the Deputy pricing page.
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Deputy has a free plan.
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Deputy has a free trial.
Starter
Get started with Deputy for free with 100 shifts/month.
Premium
Your complete scheduling, time & attendance solution, with reporting.
Enterprise
Designed for businesses with more than 250 employees and custom configuration needs.
Scheduling
For those who need a better way to roster and communicate with their team.
Time & Attendance
For those who need to track attendance and export timesheets to payroll.
Deputy HR
Available on all plans in the United States, United Kingdom & Australia.
Deputy alternatives
BambooHR
Better for mid-sized companies. More expensive.
Workfeed
Better customer support and easier to use. It is growing faster and has more momentum.
Paylocity
Better fit for mid-sized companies. More focused on core HR and payroll functionalities. It is growing slower and users report issues with customer service and PTO accrual accuracy. Paylocity is generally perceived as expensive.
Rippling
It is a much better fit for Enterprise customers and has more momentum. It offers a more streamlined user experience, but watch out for pricing transparency and implementation hiccups.
ClickUp
More suitable for project management and team collaboration than for employee scheduling and time tracking.
OnSinch
It's a better Deputy alternative for companies heavily reliant on temporary workforces, specifically in retail, hospitality, and government sectors. However, it might not be suitable for smaller businesses.
Deputy FAQ
What is Deputy and what does Deputy do?
Deputy is a cloud-based workforce management software solution that streamlines scheduling, time tracking, and communication for businesses. Its features include automated scheduling, time and attendance tracking, and integrations with payroll systems. Deputy is suitable for businesses of all sizes in various industries, including retail, hospitality, and healthcare.
How does Deputy integrate with other tools?
Deputy offers integrations with payroll, HR, and POS systems, including popular options like Xero, Gusto, and Square. These integrations help streamline workflows and ensure seamless data flow between systems.
What the main competitors of Deputy?
Top Deputy competitors are workforce management and HR solutions like When I Work, Homebase, UKG, and 7Shifts. These alternatives offer various features for scheduling, time tracking, and employee management.
Is Deputy legit?
Deputy is a legitimate and popular workforce management software. It receives positive reviews for its user-friendly interface and automated scheduling features. Deputy is safe to use and simplifies various HR tasks.
How much does Deputy cost?
Deputy has a Free plan for small businesses with up to 100 shifts/month. Paid plans start at $4.50 per user per month. They also offer a custom-priced Enterprise plan for larger businesses.
Is Deputy customer service good?
Customer reviews on Deputy are mixed. While many users praise the software's user-friendliness and helpful customer support, some have reported difficulties with customer service responsiveness and resolving specific technical issues.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.