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Commio description
Commio is a cloud-based communication platform designed for businesses to enhance their voice and text messaging capabilities. It allows you to integrate voice and SMS features into your existing systems using their APIs. Commio offers intelligent call routing, utilizing multiple carriers to ensure high-quality calls at competitive rates. You can buy or port phone numbers, manage toll-free numbers, and gain detailed insights into call analytics. Commio focuses on providing reliable and cost-effective communication solutions, making it suitable for businesses that heavily rely on voice and SMS interactions.
Who is Commio best for
Commio is a cloud communication platform ideal for businesses needing reliable voice and SMS solutions. Users praise the user-friendly interface, responsive customer support, and seamless integration. However, some find enabling SMS on existing numbers slow and real-time call data access cumbersome. Commio offers competitive pricing, potentially saving businesses 40%-70% compared to competitors.
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Best for small to medium-sized businesses needing reliable communication.
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Ideal for businesses relying on voice and SMS, like customer service.
Commio features
| Supported Commio allows porting numbers via a standard port-in request. |
| Supported Commio offers call forwarding to manage incoming and outgoing calls. |
| Supported Commio offers a Number Management API for acquiring, porting, and configuring numbers. |
| Supported Commio supports inbound call routing and dynamic switching. |
| Supported Commio offers APIs for voice and messaging, enabling seamless integration with other systems. |
| Supported Commio supports sending and receiving SMS messages for marketing, conversations, alerts, and notifications. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Commio reviews
We've summarised 133 Commio reviews (Commio G2 reviews) and summarised the main points below.
- User-friendly interface and portal, praised for ease of navigation and use.
- Excellent and responsive customer support, readily available for assistance.
- Seamless integration for SIP trunking and number management.
- Wide coverage and access to multiple carriers, including Canadian and rural areas.
- Competitive pricing and cost savings, especially for toll-free numbers.
- Enabling SMS on a DID or toll-free number can be slow, sometimes taking up to a week.
- Real-time CDR data for specific numbers is not available through the portal, requiring manual download and parsing.
- Lacks SIP Refer functionality.
- E911 cannot be used for third-party numbers.
- Porting is not automated.
Commio pricing
The commentary is based on 17 reviews from Commio G2 reviews.
Commio/ThinQ receives overwhelmingly positive feedback regarding its pricing, with many users highlighting significant cost savings and competitive rates. While one review mentions slightly higher pricing for high-volume users, the majority praise Commio's affordability and cost-effectiveness. Some users also appreciate the flexible, no-contract pricing options.
Users sentiment
See the Commio pricing page.
Commio alternatives
commio vs Ozonetel CloudAgentBetter for call centers prioritizing customer service. Offers AI-powered features like voicebots and intelligent call routing. A Commio competitor growing faster with more momentum.Read more
PlivoMore suitable for small businesses. Has a WhatsApp integration. Pricing described as simple. Offers better value and pricing transparency, ease of use, and implementation. Growing faster.Read more
NextivaBetter for businesses seeking unified communications and contact center solutions. Caters to a broader range of industries and business sizes. Has more momentum based on employee and website traffic growth. More user reviews suggest a mature and easy-to-use platform.Read more
PodiumBetter for local businesses needing online review management and messaging. Geared towards smaller businesses and has more momentum currently. More industry-specific applications in areas like automotive and healthcare. Focuses on lead generation and customer interaction management. However, users report billing issues and difficulties with customer support.Read more
CrexendoOffers a broader range of communication solutions, including VoIP, video conferencing, and call center features. Has a faster website traffic and employee growth rate, indicating strong momentum. Higher customer satisfaction ratings on G2. Positively rated for pricing, ease of use, reliability, and implementation. Best for businesses seeking an all-in-one communication platform. A strong Commio competitor and alternative for SMBs.Read more
SellularBetter for medium-sized businesses and large enterprises with high communication volume. Geared towards e-commerce, marketing, advertising, and software/IT, focusing on API integration for messaging and calling. Has more website traffic momentum as a Commio alternative/competitor.Read more
Commio FAQ
What is Commio and what does Commio do?
Commio is a cloud communication platform that streamlines voice and SMS messaging for businesses. It offers intelligent call routing, number management, and API integration for seamless integration with existing systems. Commio focuses on reliable communication and cost-effective solutions.
How does Commio integrate with other tools?
Commio integrates with other systems through its voice and messaging APIs. This allows businesses to seamlessly embed voice and SMS features directly into their existing applications and workflows. This API-centric approach facilitates flexible integration with various platforms.
What the main competitors of Commio?
Top Commio competitors include Plivo, Ozonetel CloudAgent, and Nextiva. These alternatives offer similar cloud communication features like voice, messaging, and APIs. Podium focuses on local business marketing and communication, while Close and NUACOM offer CRM and cloud phone systems, respectively.
Is Commio legit?
Yes, Commio is a legitimate cloud communication platform. It offers reliable voice and SMS services with transparent pricing and excellent customer support. Users praise its user-friendly interface and seamless integration capabilities for enhanced communication solutions. However, some report slow SMS enabling and limited real-time data access.
How much does Commio cost?
Commio's pricing for voice and messaging services starts at $1,000 per month. This is a custom quote based system and they claim potential cost savings of 40%-70% vs. competitors. Contact them directly for a precise quote.
Is Commio customer service good?
Customers consistently praise Commio's exceptional customer service, describing support staff as responsive, knowledgeable, and helpful. While some users mention occasional slowdowns with SMS enablement, the overall sentiment towards Commio's support is highly positive.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.