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CommentSold description
CommentSold is a popular platform specifically designed for businesses looking to integrate live video selling into their strategy. They offer a comprehensive set of tools to manage everything from live streams to inventory, making it easy for retailers to connect with customers in a more engaging way. With various options for Shopify integration, mobile apps, and even AI-powered video clip creation, CommentSold aims to be a one-stop shop for businesses to boost their social commerce presence.
Who is CommentSold best for
CommentSold is a live video commerce platform ideal for retail businesses, especially boutiques, aiming to boost sales and customer engagement. Users praise the automated features and responsive support. However, some find the pricing high and desire more website customization options. The platform excels in streamlining live sales but lacks a POS system.
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Best for small to mid-sized retail businesses seeking live selling tools.
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Ideal for retail businesses looking to enhance their online presence.
CommentSold features
| Supported CommentSold offers mobile app building capabilities through its platform and integrations. |
| Supported Shoppable social media posts are supported, primarily through live selling and shoppable video clips. |
| Supported CommentSold offers a suite of tools designed for live selling, enabling real-time customer engagement. |
| Supported CommentSold offers AI-powered video generation through its ClipHero feature. |
| Supported CommentSold enables online sales via websites, social media, and mobile apps. |
CommentSold reviews
We've summarised 166 CommentSold reviews (CommentSold GetApp reviews, CommentSold Capterra reviews and CommentSold G2 reviews) and summarised the main points below.
- CommentSold’s automated invoicing and inventory management features save users significant time.
- The platform receives praise for its responsive and helpful customer support.
- Users appreciate the convenience of the mobile app for managing their business.
- CommentSold is lauded for streamlining live sales, making them more efficient and profitable.
- Regular updates and new features demonstrate a commitment to improvement and meeting user needs.
- High subscription cost for the functionality provided.
- Many users express frustration with the lack of a POS system, making in-person sales cumbersome.
- Limited website customization options hinder branding efforts.
- Frequent complaints about reduced social media reach when using CommentSold.
- Customers struggle with the account setup process, leading to lost sales.
CommentSold pricing
The commentary is based on 10 reviews from CommentSold Capterra reviews, CommentSold G2 reviews and CommentSold GetApp reviews.
CommentSold's pricing is a common concern. Some users find it expensive, wishing for a percentage-based model rather than a flat fee. Others appreciate its value, citing increased sales and streamlined processes as justification for the cost.
Users sentiment
See the CommentSold pricing page.
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CommentSold has a free trial.
Starter / Individual
E-comm Website Builder, Your Own iOS/Android Live Selling App, Shoppable Video Clips (Popclips), AI Video Clip Creator (AI ClipHero), Live Streaming Hours (Monthly), Smart Meta Chat Automation Tool, TikTok Live Selling, Facebook Live Selling, Instagram Live Selling, Basic Inventory & Shipping, Automated Invoicing, Onboarding Tutorials, Chat & Email Support.
Small Business
E-comm Website Builder, Your Own iOS/Android Live Selling App, Shoppable Video Clips (Popclips), AI Video Clip Creator (AI ClipHero), Live Streaming Hours (Monthly), Smart Meta Chat Automation Tool, TikTok Live Selling, Facebook Live Selling, Instagram Live Selling, Basic Inventory & Shipping, Automated Invoicing, Onboarding Tutorials, Chat & Email Support, Advanced Inventory & Shipping Mng, Access to Our Dropship Catalog, Personalized Onboarding, Priority Chat & Phone Support, Business Growth Consultations.
Large Business
E-comm Website Builder, Your Own iOS/Android Live Selling App, Shoppable Video Clips (Popclips), AI Video Clip Creator (AI ClipHero), Live Streaming Hours (Monthly), Smart Meta Chat Automation Tool, TikTok Live Selling, Facebook Live Selling, Instagram Live Selling, Basic Inventory & Shipping, Automated Invoicing, Onboarding Tutorials, Chat & Email Support, Advanced Inventory & Shipping Mng, Access to Our Dropship Catalog, Personalized Onboarding, Priority Chat & Phone Support, Business Growth Consultations, Onsite Warehouse & Live Sale Setup Support, Unlimited Users, Unlimited Product SKUs, Business Growth Manager
Free
Publish videos anywhere on site (tag up to 5 products per video), Add a video carousel anywhere, Social-like swipe up video feed, Seamless In-Video checkout, Automatic video placements on product pages, Unlimited video uploads, Unlimited video storage
Basic
Pick & choose videos to create custom video carousels, Publish custom video carousels anywhere on site, Import videos directly from Instagram and TikTok, Display video ‘views’ 👁 directly on video, Control view counter & carousel settings
Premium
Product category based custom video carousel, Collection based custom carousels, Remove ‘powered by videeo.live’ branding, Enable visitors to ‘like’ 💕 Popclips, Display ‘likes count’ directly on videos, Control like counter and custom carousels
Basic
iOS Mobile App, Completely Integrated with your Shopify Checkout with ShopPay, Look & Feel Customization, Favorites/Wishlist in App, Shoppable Video Clips on App, Social-like Shoppable Feed on App, Shoppable Live Streams on App, Guest Checkout, Constant security & feature updates + App maintenance
Pro
iOS Mobile App, Completely Integrated with your Shopify Checkout with ShopPay, Look & Feel Customization, Favorites/Wishlist in App, Shoppable Video Clips on App, Social-like Shoppable Feed on App, Shoppable Live Streams on App, Guest Checkout, Constant security & feature updates + App maintenance
Premium
iOS Mobile App, Completely Integrated with your Shopify Checkout with ShopPay, Look & Feel Customization, Favorites/Wishlist in App, Shoppable Video Clips on App, Social-like Shoppable Feed on App, Shoppable Live Streams on App, Guest Checkout, Constant security & feature updates + App maintenance
Scale
iOS Mobile App, Completely Integrated with your Shopify Checkout with ShopPay, Look & Feel Customization, Favorites/Wishlist in App, Shoppable Video Clips on App, Social-like Shoppable Feed on App, Shoppable Live Streams on App, Guest Checkout, Constant security & feature updates + App maintenance
Enterprise
iOS Mobile App, Completely Integrated with your Shopify Checkout with ShopPay, Look & Feel Customization, Favorites/Wishlist in App, Shoppable Video Clips on App, Social-like Shoppable Feed on App, Shoppable Live Streams on App, Guest Checkout, Constant security & feature updates + App maintenance
Free
Go Live on Shopify Website, Go Live on Mobile App, Go Live on Facebook & Instagram, Invite Guests On-Camera Seamlessly, Recorded Shoppable Replays (Available for 3 months), Automatic Live Event Notifications on Mobile App (With Mobile App Subscription), Live Scheduler & Live Calendar on Website
Unlimited
Go Live on Shopify Website, Go Live on Mobile App, Go Live on Facebook & Instagram, Invite Guests On-Camera Seamlessly, Recorded Shoppable Replays (Available for 3 months), Automatic Live Event Notifications on Mobile App (With Mobile App Subscription), Live Scheduler & Live Calendar on Website
CommentSold alternatives
ShopifyBetter suited for a broader range of industries and business sizes. Offers more traditional ecommerce features like a POS system and website builder. Has more momentum in terms of website traffic and employee growth.Read more
WixBetter for businesses seeking a broader online presence beyond live selling. Suitable for various industries and offers more website customization. Easier setup process, but more basic live selling features. A CommentSold competitor and alternative for general website building.Read more
Channelize.ioBetter for businesses wanting real-time analytics during live shopping streams. A CommentSold alternative geared towards integrating live shopping into existing websites and apps. Has growing website traffic, but declining employee growth.Read more
Constant ContactBetter for small businesses and nonprofits focused on email marketing. Wider industry applicability. Has more momentum in terms of website traffic growth. Simpler and easier to use, with strong customer support, but less design flexibility. More affordable pricing but limited live selling features. A good CommentSold alternative for basic email marketing.Read more
LoupBetter for integrating pre-recorded videos and AI-powered video recommendations. Has less momentum based on employee growth. A CommentSold competitor and alternative for driving sales with live video shopping.Read more
CommentSold FAQ
What is CommentSold and what does CommentSold do?
CommentSold is a social commerce platform specializing in live selling tools for online retailers. It offers features like live stream management, inventory tracking, mobile apps, and AI-powered video clip creation. CommentSold helps businesses boost sales and customer engagement through interactive shopping experiences.
How does CommentSold integrate with other tools?
CommentSold integrates with Shopify, enabling efficient inventory and order management. It also offers mobile apps for both iOS and Android, empowering users to manage their business on the go. Furthermore, CommentSold leverages AI through its ClipHero feature for automated video creation.
What the main competitors of CommentSold?
Alternatives to CommentSold include Shopify, Channelize.io, and Loup. Shopify offers comprehensive e-commerce features. Channelize.io specializes in interactive live shopping. Loup focuses on engaging video commerce experiences. Each provides unique strengths for businesses seeking alternatives.
Is CommentSold legit?
Yes, CommentSold is a legitimate platform for live selling and social commerce. It's known for its robust features and helpful customer support. However, potential users should be aware of user complaints regarding cost and limited website customization options. Consider exploring alternatives if these are critical factors for your business.
How much does CommentSold cost?
CommentSold's pricing for its ecommerce platform starts at $149/month + 5% of sales for individuals, $499/month + 4% of sales for small businesses, and $999/month + 3% of sales for large businesses. Videeo, its shoppable video platform, has separate pricing plans, starting with a free option. Contact CommentSold for enterprise pricing details.
Is CommentSold customer service good?
Customer reviews on CommentSold's customer service are mixed. While some users praise the helpful and responsive support team, others have had negative experiences, finding it difficult to resolve issues or cancel subscriptions. Some users mention excellent support, while others describe it as unhelpful.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.