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Centro description
Centro helps your sales and support teams work efficiently across Salesforce and Slack. It organizes Slack conversations within Salesforce, allowing teams to find information and collaborate easily. You can automate tasks like creating Salesforce records directly from Slack and set up notifications to keep everyone informed. Centro is designed to be easy to use, with a simple drag-and-drop interface for building automations, and it works seamlessly within both platforms.
Who is Centro best for
Centro is ideal for sales and support teams seeking to streamline communication and automate tasks between Salesforce and Slack. Users praise its ease of use and seamless integration, while some note a learning curve for advanced features. Centro helps teams improve collaboration, especially for remote work, by centralizing conversations and automating key workflows.
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Best for small to medium-sized businesses.
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No specific industry fit.
Centro features
| Supported Centro integrates with Salesforce, allowing data sync and enhanced collaboration. |
| Supported Centro integrates with Slack for automated messaging and reminders. |
| Supported Centro offers native integration with Salesforce, leveraging existing data and workflows. |
| Supported Centro organizes Slack conversations within Salesforce, linking them to relevant records. |
| Supported Centro offers bidirectional integration between Salesforce and Slack. |
| Supported Centro supports creating, linking, and managing Slack channels within Salesforce. |
| Supported Centro automates tasks between Salesforce and Slack, including creating records and potentially updating statuses. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Centro reviews
We've summarised 29 Centro reviews (Centro G2 reviews) and summarised the main points below.
- Excellent customer support, very responsive and helpful.
- Easy onboarding and intuitive functionality for basic use.
- Seamless integration between Salesforce and Slack.
- Effective automation of Salesforce tasks within Slack.
- Improves team communication and collaboration, especially for remote teams.
- Some messages require asynchronous sending paths, which can be inconvenient.
- Learning curve for advanced Slack workflows and Salesforce integration.
- Limited integrations beyond Salesforce and Slack.
- Requires familiarity with Salesforce Flows for advanced usage.
Centro pricing
The commentary is based on 5 reviews from Centro G2 reviews.
Centro's pricing is generally perceived as competitive and cost-effective, offering good value for its features. Users mention reduced Salesforce licensing costs and a willingness to work with clients to achieve agreeable pricing. Some also highlight its affordability compared to similar products.
Users sentiment
See the Centro pricing page.
Centro Limited
Slack-first Help Desk, Employees submit Cases without a Salesforce LicenseCustomizable Slack FormsSingle ObjectDashboards in SlackEmbed Slack in Salesforce
Centro Standard
Full access to the best Slack and Salesforce integration on the marketMultiple ObjectsCentro NudgesExperience CloudSecurity Reviews
Centro Enterprise
Build your dream Slack and Salesforce integration with our no-code toolsetCentro AI IncludedEnterprise Grid SupportMulti-Org SupportWhite Label included
Centro AI
Secure, bespoke AI for Salesforce and Slack. Quickly build exactly what you need and bring your company to be AI forward, pragmatically. Seemlessly works with Centro CoreCase DeflectionRecord Based QueriesAuto-ticket creationCreate Knowledge articles from Slack Conversations
Centro alternatives
WorknetBetter for customer support within Slack. Integrates with Zendesk and Intercom. Has significantly more momentum.Read more
Zoom WorkplaceBetter suited for larger enterprises and offers a broader range of communication and collaboration features beyond Salesforce and Slack integration. It has significantly more momentum in terms of website traffic and employee growth. Zoom Workplace is a strong Centro competitor and alternative for organizations needing a comprehensive platform.Read more
AlbusBetter for knowledge management across various apps. Focuses on AI-powered search and information retrieval. Wider app integration.Read more
ConfluenceBetter for project documentation and knowledge management. A broader alternative to Centro’s Salesforce-Slack integration. Confluence is known for ease of use, but its editor has limitations and search functionality can be improved. Confluence has negative pricing sentiment.Read more
ChameleonBetter for user onboarding and in-app guidance. Focuses on improving product adoption with interactive guides, tooltips, and surveys. A Centro competitor and alternative for SaaS companies wanting to improve user experience.Read more
RattleBetter for sales process automation and data accuracy. Geared towards mid-sized companies. Has positive reviews for ease of use and customer service. Is growing faster but employee growth is declining.Read more
Centro FAQ
What is Centro and what does Centro do?
Centro streamlines collaboration between Salesforce and Slack for sales and support teams. It organizes Slack conversations within Salesforce, automates tasks like creating records, and sends notifications. Its intuitive interface and integrations enhance team communication and efficiency.
How does Centro integrate with other tools?
Centro integrates directly with Salesforce and Slack, facilitating seamless data synchronization and enhanced team communication. It enables automated task creation, notifications, and streamlined workflows between both platforms. It also supports Slack Channel Management within Salesforce.
What the main competitors of Centro?
Alternatives to Centro include Worknet, which focuses on customer support within Slack, and Zoom Workplace, an all-in-one communication platform. Other competitors are Zendesk Support Suite for broader customer service and Albus, an AI-powered search tool for workplace apps.
Is Centro legit?
Yes, Centro is a legitimate software solution. It integrates Salesforce and Slack, boosting team communication and automating tasks. Users praise its ease of use and excellent customer support. Centro is safe and reliable for streamlining workflows.
How much does Centro cost?
Centro's pricing starts at $15/user/month for the Limited plan. The Standard plan is $29/user/month, while the Enterprise plan has custom pricing. Centro AI is available as a separate add-on for $30/user/month. An annual platform fee also applies based on Slack users.
Is Centro customer service good?
Centro's customer service is highly regarded by users, who praise the team's responsiveness, helpfulness, and expertise, particularly during onboarding and implementation. Support is readily available and quick to resolve issues, making for a positive customer experience.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.