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CentralReach description
CentralReach is an all-in-one business management platform specifically designed for healthcare practices specializing in autism and intellectual and developmental disabilities (IDD) care. It offers tools for scheduling, billing, managing patient records (EMR), reporting, and staff training. CentralReach aims to improve efficiency and client outcomes by streamlining administrative tasks and supporting clinical workflows for therapists, educators, and organizations.
Who is CentralReach best for
CentralReach is a comprehensive business management platform designed for healthcare practices specializing in autism and IDD care. It streamlines administrative tasks such as scheduling, billing, and EMR management, while also supporting clinical workflows with features like customizable treatment plans and robust reporting. Users praise CentralReach's comprehensive features and excellent customer support but note some issues with system stability and a complex interface.
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Best fit for small to medium-sized healthcare practices specializing in IDD and autism care.
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Ideal for healthcare practices, especially those focused on autism and intellectual and developmental disabilities care.
CentralReach features
| Supported CentralReach allows creating and storing customized treatment plans. |
| Supported CentralReach supports scheduling, rescheduling, and canceling appointments. |
| Supported CentralReach supports patient records, scheduling, and billing. |
| Supported CentralReach offers pre-built templates for notes, treatment plans, and other documents, enhancing efficiency. |
| Supported CentralReach offers comprehensive reports and analytics for patient and financial data. Appointment scheduling analytics are implied but not explicitly stated. |
| Supported CentralReach facilitates payments from patients and manages insurance payments via ERA. |
CentralReach reviews
We've summarised 194 CentralReach reviews (CentralReach Software Advice reviews, CentralReach GetApp reviews, CentralReach Capterra reviews and CentralReach G2 reviews) and summarised the main points below.
- Comprehensive platform integrates scheduling, billing, data collection, and reporting.
- Customizable forms and data collection tools adapt to various therapeutic needs.
- Excellent customer support provides timely assistance and guidance.
- Detailed data tracking and graphing facilitate progress monitoring and analysis.
- System instability and frequent outages disrupt workflows and data collection.
- Difficult learning curve and non-intuitive interface require extensive training.
- Mobile app functionality is limited and unreliable.
- Inconsistent reporting and difficulty generating specific reports create accounting challenges.
CentralReach pricing
The commentary is based on 8 reviews from CentralReach Capterra reviews and CentralReach Software Advice reviews.
CentralReach offers a comprehensive platform, but reviews indicate a premium price tag. Some users find the cost high, especially for smaller businesses or infrequent users, while others mention "nickel and diming" for additional features. Despite this, many consider its all-in-one functionality valuable.
Users sentiment
CentralReach alternatives
TigerConnect Clinical Collaboration PlatformBetter for larger healthcare systems needing internal communication tools. More focused on secure messaging and workflow automation for hospitals. Has faster website traffic growth, but slower employee growth. Users report ease of use, but dislike message expiry and occasional performance issues. A CentralReach competitor and alternative.Read more
ABA ToolboxMore focused on lesson planning, progress monitoring, and data collection tools for ABA therapy. Grows slower than CentralReach. Offers a free trial.Read more
My Clients PlusBetter suited for mental health practices of all sizes. Note, some users report difficulties with claims and client portal usability. A CentralReach competitor.Read more
Power DiaryBetter suited for a wider range of healthcare businesses beyond autism and IDD care. More affordable, especially for smaller practices. Simpler user interface reported, although some dislike recent updates impacting custom templates. CentralReach alternative, CentralReach competitor.Read more
SimplePracticeBetter suited for general health and wellness practitioners. Simpler interface. Has significantly more momentum based on employee growth.Read more
TheraNestBetter suited for mental health professionals, with Wiley Practice Planners integration. Has grown its team significantly more. Offers telehealth, but users report reliability issues.Read more
CentralReach FAQ
What is CentralReach and what does CentralReach do?
CentralReach is a comprehensive business management platform designed for autism and IDD care providers. It streamlines operations with tools for scheduling, billing, EMR management, reporting, and staff training, ultimately improving efficiency and client outcomes.
How does CentralReach integrate with other tools?
CentralReach integrates with numerous tools, though specific integrations aren't explicitly listed. It's designed for seamless data flow within its platform, encompassing scheduling, billing, EMR, and reporting functionalities. This all-in-one approach streamlines various administrative and clinical tasks.
What the main competitors of CentralReach?
Top alternatives to CentralReach include ABA Toolbox, SimplePractice, and TheraNest. These platforms offer similar functionality, such as scheduling, billing, and client management, catering to healthcare practices, particularly those specializing in mental and behavioral health.
Is CentralReach legit?
CentralReach is a legitimate platform designed for managing healthcare practices specializing in autism and IDD care. While it offers comprehensive features and excellent customer support, users have reported system instability and a difficult learning curve. Consider these factors when evaluating if CentralReach is safe and right for your needs.
How much does CentralReach cost?
I cannot find pricing information for CentralReach. Contact CentralReach directly for product pricing and to determine if it's worth the investment for your needs.
Is CentralReach customer service good?
Customer reviews on CentralReach's customer service are mixed. While some users praise the helpful and responsive support team, others report difficulty getting timely assistance. Some users mention long wait times and unhelpful responses.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.