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CaptivateIQ

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Last updated on

Company health

Employee growth
1% increase in the last year
Web traffic
8% decrease in the last quarter
Financing
October 2021 - $165M

Ratings

G2
4.7/5
(2547)
Capterra
4.8/5
(780)
Glassdoor
4.0/5
(109)

CaptivateIQ description

CaptivateIQ is a cloud-based software designed to automate and simplify sales commission calculations and performance tracking. It allows you to easily create and manage complex commission structures, eliminating manual spreadsheet work and reducing errors. CaptivateIQ provides real-time visibility into sales performance and earnings for both managers and sales representatives. This transparency can help motivate your team and provide valuable insights into your sales compensation program's effectiveness.


Who is CaptivateIQ best for

CaptivateIQ streamlines sales commission calculations and performance tracking, eliminating manual spreadsheets and reducing errors. Users praise its user-friendly interface and real-time tracking, but some find navigation and support challenging. Best for mid-size to large companies with complex commission structures seeking improved transparency and sales team motivation.

  • Best for medium-sized businesses.

  • Ideal for Software, IT, and Telecommunications companies.


CaptivateIQ reviews

We've summarised 3290 CaptivateIQ reviews (CaptivateIQ Capterra reviews and CaptivateIQ G2 reviews) and summarised the main points below.

Pros of CaptivateIQ
  • User-friendly interface
  • Flexible commission structure customization
  • Real-time performance tracking
  • Detailed commission breakdowns
  • Transparency into sales compensation
Cons of CaptivateIQ
  • Difficult to understand navigation
  • Slow support team response
  • Confusing and convoluted transaction details/calculations
  • Inaccurate or delayed data updates

CaptivateIQ pricing

The commentary is based on 461 reviews from CaptivateIQ Capterra reviews and CaptivateIQ G2 reviews.

CaptivateIQ offers transparent commission tracking and reporting, simplifying complex compensation plans. While some users mentioned minor UI/UX improvements, the overall sentiment is positive regarding ease of use and visibility into earnings. Information regarding specific pricing tiers wasn't available in the reviews.

Users sentiment

Strongly positive
+0.77

See the CaptivateIQ pricing page.


CaptivateIQ alternatives

  • Logo of HubSpot Sales Hub
    HubSpot Sales Hub
    Better suited for broader industries like retail, consumer goods, and government. A more user-friendly interface and seamless integrations with other HubSpot tools are commonly praised. However, pricing can be a concern for smaller businesses.
    Read more
  • Logo of Remuner
    Remuner
    Offers a mobile app and CRM integrations. Serves a broader range of business sizes. CaptivateIQ is a better CaptivateIQ alternative for software and IT companies needing robust commission structures.
    Read more
  • Logo of HubSpot Marketing Hub
    HubSpot Marketing Hub
    Better for broader marketing needs beyond sales commissions. A good CaptivateIQ alternative for businesses focused on inbound marketing and lead generation. Caters to a wider range of industries and has more momentum.
    Read more
  • Logo of Dubb: Sales Video System + CRM
    Dubb: Sales Video System + CRM
    Better for smaller businesses and those focused on video selling. A CaptivateIQ competitor focusing on video creation, personalization, and analytics, ideal for sales and marketing teams. Offers strong customer support and ease of use. More suitable for finance, ecommerce, education, real estate, media and marketing industries.
    Read more
  • Logo of ElevateHQ
    ElevateHQ
    Better for smaller businesses with complex commission structures. A CaptivateIQ alternative with a higher average rating but less momentum. Users report a more user-friendly interface but with occasional data syncing and login issues.
    Read more

CaptivateIQ FAQ

  • What is CaptivateIQ and what does CaptivateIQ do?

    CaptivateIQ is a cloud-based sales commission software that automates complex calculations, tracks performance, and boosts sales team motivation through transparent compensation plans. It eliminates manual spreadsheets and provides real-time visibility into earnings, benefiting both sales representatives and managers.

  • How does CaptivateIQ integrate with other tools?

    CaptivateIQ integrates with various tools, including Salesforce, HubSpot, and other CRM platforms. It also connects with payroll and HR systems to streamline commission payouts. This allows for automated data flow and reduces manual data entry.

  • What the main competitors of CaptivateIQ?

    Top alternatives to CaptivateIQ include Remuner, HubSpot Sales Hub, and Salesloft. These platforms offer similar functionalities such as commission tracking, performance insights, and sales process automation.

  • Is CaptivateIQ legit?

    Yes, CaptivateIQ is a legitimate software solution for sales commission automation and performance tracking. It's known for its user-friendly interface, flexible commission structures, and real-time performance tracking. However, some users have reported slow support and complex transaction details.

  • How much does CaptivateIQ cost?

    CaptivateIQ does not publicly disclose pricing information. Contact their sales team for a customized quote based on your specific needs and requirements.

  • Is CaptivateIQ customer service good?

    CaptivateIQ's customer service receives mixed reviews. While many users praise the helpful and responsive support team, some have experienced slow response times. The support team is generally quick to resolve issues and provides helpful training resources. However, improvements in response time consistency would further enhance customer satisfaction.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.