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Caller Insight Call Tracking

Website

Last updated on

Ratings

G2
4.2/5
(5)

Caller Insight Call Tracking description

Caller Insight Call Tracking helps businesses understand which marketing efforts are driving phone calls. It uses unique phone numbers for different campaigns - online ads, billboards, etc. - to track which source leads to the most calls. This allows businesses to see what's working, make informed decisions about their marketing budget, and improve their return on investment. It also offers tools like call recording, keyword tracking, and detailed reporting to analyze call data.


Who is Caller Insight Call Tracking best for

Caller Insight Call Tracking is a tool that helps businesses track which marketing campaigns are driving phone calls. Using unique phone numbers for various campaigns, it provides insights into which strategies are most effective. This data-driven approach allows businesses to optimize their marketing spend and improve ROI. It's best for small and medium-sized businesses focused on maximizing their advertising campaign effectiveness.

  • Best for small to mid-sized businesses.

  • Ideal for businesses focused on advertising campaign effectiveness.


Caller Insight Call Tracking features

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Utilizes unique phone numbers for different campaigns (online ads, billboards, etc.) to track call sources.

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Provides insights into which marketing campaigns are generating the most calls.

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Records calls and saves them for 30 days, allowing users to download and store them.

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Identifies the keywords used in search engine ads (Google Ads, Bing, Yahoo) that resulted in a call.

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Displays real-time data on call volume, duration, and other metrics, broken down by campaign or state.

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Offers both toll-free and local numbers for purchase and tracking through the dashboard.

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Sends instant notifications via SMS and email for missed calls.


Caller Insight Call Tracking pricing

The commentary is based on 2 reviews from Caller Insight Call Tracking G2 reviews.

Caller Insight Call Tracking's pricing is not discussed in the available reviews. Users focus on the value received, highlighting improved budget allocation and campaign optimization thanks to accurate call tracking and reporting. Contact the vendor for pricing details.

See the Caller Insight Call Tracking pricing page.

  • Caller Insight Call Tracking has a free trial.

Basic

$25/mo

The basic plan includes 400 minutes, 5 numbers, and all features.

Plus

$98/mo

The Plus plan includes 2000 minutes and all features. Each additional toll-free/local number costs $2.50.


Caller Insight Call Tracking alternatives

  • Logo of Mailchimp All-in-One Marketing Platform
    Mailchimp All-in-One Marketing Platform
    Better for email marketing, social media management, and broader marketing automation. Suitable for various industries like e-commerce, retail, and healthcare. Mailchimp All-in-One Marketing Platform is growing faster.
    Read more
  • Logo of CallTrackingMetrics
    CallTrackingMetrics
    Better for medium to large businesses and specifically suited for marketing and advertising. Geared towards sales and marketing teams tracking phone call conversions. Users praise the detailed call logs and reporting but dislike spam calls and navigation difficulties. Has more momentum than Caller Insight Call Tracking.
    Read more
  • Logo of HubSpot Marketing Hub
    HubSpot Marketing Hub
    Better for comprehensive marketing automation and broader industry fit. Not focused on call tracking. Has more momentum.
    Read more
  • Logo of Trestle
    Trestle
    Better for identifying and verifying callers, improving sales and customer service. Higher rated by users. Has more momentum. Trestle is a Caller Insight Call Tracking competitor and alternative.
    Read more
  • Logo of Ringba
    Ringba
    Better for finance, banking, insurance, ecommerce, retail, software, IT and telecommunications, and marketing and advertising. A Ringba alternative for larger businesses with complex routing. Growing faster. Powerful features but potentially clunky UI.
    Read more
  • Logo of Nimbata
    Nimbata
    Higher rated by users and has more momentum.
    Read more

Caller Insight Call Tracking FAQ

  • What is Caller Insight Call Tracking and what does Caller Insight Call Tracking do?

    Caller Insight Call Tracking helps businesses track which marketing campaigns are driving phone calls. By assigning unique numbers to different campaigns, it identifies effective strategies and optimizes ad spend. Features include call recording, keyword tracking, and detailed reporting to analyze call data and boost ROI.

  • How does Caller Insight Call Tracking integrate with other tools?

    Caller Insight Call Tracking integrates with other tools via its open API. This allows developers to connect with various platforms and customize the integration to fit specific business needs, enhancing data analysis and marketing automation.

  • What the main competitors of Caller Insight Call Tracking?

    Top alternatives to Caller Insight Call Tracking include CallTrackingMetrics, HubSpot Marketing Hub, and Mailchimp. These competitors offer similar call tracking and analytics features, often with broader marketing automation capabilities. For simpler call management, consider Trestle.

  • Is Caller Insight Call Tracking legit?

    Caller Insight Call Tracking appears legitimate, offering call tracking and analytics features. G2 reviews give it a 4.2/5 rating, suggesting it is safe and potentially effective for tracking marketing campaign calls. Consider exploring alternatives like CallTrackingMetrics or HubSpot for additional features.

  • How much does Caller Insight Call Tracking cost?

    Caller Insight Call Tracking offers two paid plans: Basic at $25/month and Plus at $98/month. The Basic plan is suitable for businesses with basic call tracking needs, while the Plus plan caters to higher call volumes. Custom plans are also available.

  • Is Caller Insight Call Tracking customer service good?

    There are no customer service reviews available for Caller Insight Call Tracking. Therefore, I cannot determine whether their customer service is good or bad.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.