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Bright

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Ratings

G2
4.5/5
(23)
TrustPilot
4.8/5
(88)

Bright description

Bright offers a suite of accounting and payroll software solutions designed specifically for accountants and bookkeepers in the UK and Ireland. Their products aim to streamline practice management, automate tasks like tax filing and payroll processing, and improve efficiency for accounting professionals. Bright emphasizes user-friendliness, innovation, and strong customer support.


Who is Bright best for

Bright is a user-friendly accounting and payroll software suite praised for its ease of use, especially in payroll processing and tax filing. However, some users have reported slow support response times and occasional software instability. Ideal for UK and Irish accounting and bookkeeping firms seeking to streamline practice management and automate key tasks.

  • Best fit for small to medium-sized accounting and bookkeeping firms.

  • Specifically designed for the accounting and bookkeeping industry in the UK and Ireland.


Bright features

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Offers intuitive automation features across its product suite.

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BrightPay combines software integrations, batch processing, and a client portal for payroll management.

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Provides tax and accounts modules with integrations to common bookkeeping tools.

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Automates admin tasks, client onboarding, and proposal creation, and offers client management with workflows.

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Helps manage annual compliance, CS01 filings, and other secretarial tasks.

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Offers tools for business analysis and insights.

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Provides cloud-based payroll access.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Strongly positive
+0.92

Ease of Use

Strongly positive
+0.8

Reliability and Performance

Rather positive
+0.5

Ease of Implementation

Strongly positive
+1

Bright reviews

We've summarised 111 Bright reviews (Bright TrustPilot reviews and Bright G2 reviews) and summarised the main points below.

Pros of Bright
  • Excellent one-on-one training and helpful onboarding experience.
  • Knowledgeable and friendly support staff praised for their patience and helpfulness.
  • Regular software updates demonstrate commitment to improvement and incorporating new features.
  • User-friendly software praised for its ease of use, especially for payroll processing and tax filing.
Cons of Bright
  • Difficult and cumbersome navigation makes it hard to find needed functionalities.
  • Slow customer support response times, often taking days to resolve issues.
  • Recurring billing issues and difficulties obtaining refunds.
  • Software instability, including freezing and failure to load, disrupts workflow.

Bright pricing

The commentary is based on 7 reviews from Bright G2 reviews and Bright TrustPilot reviews.

BrightPay is praised for its cost-effectiveness and value, with users highlighting its time-saving automation and comprehensive features. While some find the cloud version and customer support lacking, others appreciate the software's user-friendliness and robust payroll processing capabilities.

Users sentiment

Neutral
+0

Bright alternatives

  • Logo of Paylocity
    Paylocity
    Better fit for mid-sized businesses across diverse industries. Offers broader HR features like talent management and benefits administration. More established and has greater momentum.
    Read more
  • Logo of MYOB
    MYOB
    Better for enterprise companies. A MYOB alternative for users who need broader integrations.
    Read more
  • Logo of BambooHR
    BambooHR
    Better fit for small to medium businesses. Wider industry applicability. More user reviews and higher ratings on Capterra. Easier to use, but has lower rated customer support, reliability, and implementation process.
    Read more
  • Logo of Rippling
    Rippling
    Better fit for larger organizations and a wider range of industries. Offers more comprehensive features, including IT and finance management. Has significantly more momentum. More users appreciate the user-friendly interface. However, some dislike the discrepancies between mobile and desktop apps and occasional slow customer support.
    Read more
  • Logo of ClickUp
    ClickUp
    Better for broader project management needs beyond accounting and payroll. A ClickUp alternative for users who need specific UK and Ireland accounting features. ClickUp has broader industry applicability.
    Read more
  • Logo of HiBob HRIS
    HiBob HRIS
    Better for accountants and bookkeepers specifically in the UK and Ireland. HiBob is more suitable for mid-sized, rapidly growing global businesses. It has broader industry applicability, including Finance, Retail, Education, Software, Marketing and Professional Services. HiBob is growing faster. It has a more user-friendly interface. However, note the negative sentiment around pricing and some user concerns about feature limitations and occasional bugs.
    Read more

Bright FAQ

  • What is Bright and what does Bright do?

    Bright is an accounting and payroll software suite for accountants and bookkeepers in the UK and Ireland. It streamlines practice management, automates tax filing and payroll, and boasts user-friendly software praised for ease of use. However, some users report slow support responses and occasional software instability.

  • How does Bright integrate with other tools?

    Bright integrates seamlessly with various accounting and payroll platforms. It also connects with HMRC for streamlined tax filing and reporting, ensuring efficient and compliant processes for UK and Irish businesses.

  • What the main competitors of Bright?

    Bright's main competitors include Paylocity, MYOB, and BambooHR. These alternatives offer similar payroll, HR, and accounting features for businesses, particularly in the UK and Ireland. Consider these options when seeking alternatives to Bright.

  • Is Bright legit?

    Bright appears legitimate, offering accounting and payroll software. User reviews on G2 and TrustPilot rate Bright highly, praising its user-friendly software and helpful support. However, some users mention slow support responses and software instability. Consider these factors when assessing if Bright is safe and suitable for your needs.

  • How much does Bright cost?

    I couldn't find pricing details for Bright. For the most current information on Bright's pricing or whether it offers a free trial or free plan, it's best to check their website directly.

  • Is Bright customer service good?

    Bright's customer service receives mixed reviews. While many users praise the knowledgeable, friendly, and helpful support staff, others report slow response times and difficulty resolving issues like billing problems. Some users found the support team incredibly helpful, while others experienced delays and unhelpful responses.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.