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Boulevard description
Boulevard is a client management platform designed specifically for businesses that offer appointments, like salons, spas, and barbershops. It provides a range of features to manage your business, including appointment scheduling, online booking, client profiles, payment processing, marketing tools, and business reporting. Boulevard aims to simplify your business operations, improve customer relationships, and help you make better business decisions.
Who is Boulevard best for
Boulevard is a client management platform designed for appointment-based businesses like salons and spas. Users love its ease of use, excellent customer support, and online booking features. However, some users have reported issues with the calendar and messaging functions. Boulevard helps manage appointments, clients, payments, and marketing, simplifying business operations and improving customer relationships.
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Best for small to medium-sized salons, spas, and barbershops.
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Ideal for businesses in the wellness, beauty, and personal care industries.
Boulevard features
| Supported Boulevard offers online booking to clients via its platform and website integration. |
| Supported Boulevard offers centralized client management including profiles, appointments, messaging, forms, programs, packages, invoices and payments. File sharing isn't explicitly mentioned but forms can be saved. |
| Supported Boulevard supports online booking, automated reminders via email/SMS, and advanced POS capabilities via the Duo POS app. |
| Supported Boulevard offers automated appointment reminders via email and text. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Boulevard reviews
We've summarised 341 Boulevard reviews (Boulevard GetApp reviews, Boulevard Capterra reviews and Boulevard G2 reviews) and summarised the main points below.
- Easy to use and learn
- Excellent customer support
- Smooth online booking
- Detailed reporting
- Customizable features
- Messaging feature improves communication
- Difficult to change services/timing after booking
- App lacks full website functionality
- Glitchy calendar, loses spot, messages disappear
- No client login to view appointments
- Lacks detailed appointment metrics reports
- Double booking occurs even with restrictions
Boulevard pricing
The commentary is based on 16 reviews from Boulevard Capterra reviews and Boulevard G2 reviews.
Boulevard's pricing is a common concern. Some reviewers find it expensive, especially smaller businesses, while others consider it worthwhile for the features offered. Some appreciate the consistent pricing regardless of user count, while others mention added costs for features like SMS.
Users sentiment
See the Boulevard pricing page.
Essentials
Run your business while staying on schedule and delivering best-in-class service. Includes up to 5 professionals, 100 free texts, 500 free email blasts, and 25 GB storage.
Premier
Advanced features for growing teams with complex booking, staff, and operational needs. Includes unlimited professionals, 250 free texts, 1,000 free email blasts, and 50 GB storage.
Prestige
Everything in Premier plus more bundled value for powerhouse self-care businesses. Includes Forms add-on, 2,500 free texts, 10,000 free email blasts, and 100 GB storage.
Enterprise
A bespoke plan for self-care businesses that want to elevate client experiences, reduce operational complexity, and gain transformational business insights. Enjoy access to the industry's most powerful APIs, enterprise-grade integrations, and more.
Boulevard alternatives
TimelyTimely has broader appeal, catering to general appointment scheduling needs, while Boulevard focuses on salons, spas, and similar businesses. Timely is growing faster than Boulevard.Read more
BirdeyeBetter suited for multi-location businesses and enterprises. Broader industry applicability, including finance, manufacturing, and legal. Has more online presence momentum. More focus on reputation management and online presence.Read more
zHealthBetter for chiropractic, physical therapy, and massage therapy practices. Offers customizable SOAP notes, practice management system integrations, and patient portals. Higher rated by users, praising customer service and ease of use, but some report limited SOAP note customization and occasional glitches. More affordable pricing plans.Read more
GoldieBetter for solopreneurs or small teams in various fields, not just salons. Offers a free plan. More affordable, but limited scalability.Read more
PabauBetter suited for larger healthcare businesses. Offers EMR functionality, inventory management, and marketing automation. Has stronger website traffic growth but lower average ratings.Read more
DaySmart SalonBetter suited for smaller salons. Customer service, reliability, and online booking functionality have caused some user dissatisfaction. More affordable pricing options may be available.Read more
Boulevard FAQ
What is Boulevard and what does Boulevard do?
Boulevard is a client management platform for appointment-based businesses like salons and spas. It offers online booking, appointment scheduling, client profiles, payment processing, marketing tools, and business reporting, helping streamline operations, improve client relationships, and enhance decision-making.
How does Boulevard integrate with other tools?
Boulevard integrates with various tools to enhance its functionality. It offers integrations with QuickBooks for accounting, various payment processors, and marketing platforms to streamline operations. It also supports online booking through website integration.
What the main competitors of Boulevard?
Alternatives to Boulevard include Timely, Zenoti, Fresha, and DINGG, all offering similar features for appointment scheduling, client management, and business operations in the salon and spa industry. Pabau is another option, focusing on healthcare businesses like medspas. For broader marketing and reputation management, consider Birdeye.
Is Boulevard legit?
Boulevard is a legitimate client management platform specializing in appointment-based businesses. User reviews praise its ease of use, customer support, and online booking features. However, some users mention issues with the calendar function and limited reporting. Consider these factors when evaluating Boulevard for your business.
How much does Boulevard cost?
Boulevard's pricing starts at $158/month for the Essentials plan, $263/month for Premier, and $369/month for Prestige. Enterprise pricing is custom. Is Boulevard worth it? Consider the value of streamlined scheduling, client communication, and business insights when evaluating product pricing.
Is Boulevard customer service good?
Boulevard's customer service receives positive feedback for its helpfulness and responsiveness, with users highlighting the readily available support team and quick response times. However, some users have mentioned that contacting support can be challenging, and assistance may sometimes be inconsistent.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.