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BentoBox description
BentoBox is an all-in-one platform designed for restaurants to manage their online presence and operations. It offers tools for creating websites, managing online orders, reservations, events, marketing, and customer data. BentoBox aims to help restaurants enhance their brand, engage customers, streamline processes, and ultimately drive revenue growth.
Who is BentoBox best for
BentoBox is a comprehensive platform designed to empower restaurants of all sizes with a robust online presence. Users praise its ease of use and beautiful website designs. However, some have noted limited customization options and additional costs for SEO features. BentoBox helps manage online orders, reservations, marketing, and customer data, all within a single platform.
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Ideal for restaurants of all sizes, from small startups to large chains.
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Best for restaurants, cafes, bars, and other hospitality businesses seeking streamlined operations and revenue growth.
BentoBox features
| Supported BentoBox allows customers to order online directly via a restaurant's website. |
| Supported BentoBox supports creating and sending email campaigns. |
| Supported BentoBox supports table management, including floor plans, reservations, and seating arrangements. |
| Supported BentoBox designs and develops websites specifically for restaurants, including UI/UX, layout, and functionality. |
BentoBox reviews
We've summarised 30 BentoBox reviews (BentoBox GetApp reviews, BentoBox Capterra reviews and BentoBox G2 reviews) and summarised the main points below.
- Easy to use and update, even for non-technical users.
- High-quality, professional-looking websites specifically designed for restaurants.
- Excellent and responsive customer support.
- Useful integrations with restaurant-specific tools and platforms.
- Provides necessary tools for online presence management, including menus, online ordering, and reservations.
- Limited customization options, especially for changing templates.
- SEO features require additional costs.
- Cost can be high and not always competitive.
- Occasional glitches and bugs reported.
- Concerns about chargebacks and billing issues.
BentoBox pricing
The commentary is based on 5 reviews from BentoBox Capterra reviews, BentoBox G2 reviews and BentoBox GetApp reviews.
BentoBox's pricing is generally considered reasonable for the value provided, especially for its restaurant-specific features and quality. However, some users mention the cost could be more competitive, with additional charges for SEO optimization and other functionalities.
See the BentoBox pricing page.
BentoBox alternatives
Owner.comBetter for increasing online orders and engagement. Has a mobile app builder. Is growing faster and has positive pricing sentiment.Read more
Square Point of SaleBetter suited for retail businesses needing POS and online sales features. Wider industry applicability. Has more momentum.Read more
ToastToast has broader industry applicability and is growing faster. It offers payment integrations, multi-platform access, and payment receipts. Users appreciate the all-in-one platform, ease of use, comprehensive data, offline functionality, and online ordering integrations. However, some dislike aggressive sales tactics, overseas support, payroll integration issues, limited customization, and confusing menu navigation. A strong BentoBox alternative and competitor.Read more
POS & POSBetter suited for small businesses in various industries like retail, hospitality, and even agriculture. A good BentoBox alternative for those prioritizing ease of use and free basic features.Read more
AppfrontMore focused on mobile apps and loyalty programs. Has a free plan available. Growing faster than BentoBox. Provides branded mobile apps and personalized automated campaigns. A BentoBox competitor and alternative.Read more
FishbowlBetter for data-driven insights and personalized marketing. Wider industry applicability. Rated higher by users. However, note negative pricing sentiment and implementation challenges reported by some users. Not specifically designed for restaurants.Read more
BentoBox FAQ
What is BentoBox and what does BentoBox do?
BentoBox is a restaurant-focused platform providing tools for website creation, online ordering, reservations, event management, marketing, and customer data management. It helps restaurants strengthen their brand, engage customers, and streamline operations to boost revenue.
How does BentoBox integrate with other tools?
BentoBox integrates with various restaurant-specific tools and platforms, streamlining operations. It offers direct online ordering, email marketing, table management, and website design features. However, some users note limited customization options and additional costs for SEO features.
What the main competitors of BentoBox?
BentoBox competes with other restaurant management platforms like Owner.com, Toast, Square POS, and Appfront. These alternatives offer similar features such as online ordering, website management, and marketing tools.
Is BentoBox legit?
Yes, BentoBox is a legitimate platform. It's known for its user-friendly interface and restaurant-specific features like online ordering and website design. However, some users mention limited customization and additional costs for SEO features.
How much does BentoBox cost?
I couldn't find pricing details for BentoBox. For the most current pricing information, it's best to visit their website directly. This will ensure you have the latest details about whether BentoBox is worth the investment.
Is BentoBox customer service good?
BentoBox's customer service receives mixed reviews. While many users praise the responsiveness and helpfulness of the support team, others have reported negative experiences with billing and chargebacks. Some users also mention occasional glitches requiring support intervention.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.