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Owner.com description
Owner.com provides restaurants with the online tools they need to succeed, including a website, online ordering system, mobile app, and marketing automation. This helps restaurants drive direct orders from customers and reduce reliance on third-party delivery services, thereby increasing profits. Owner.com promises easy setup, increased sales, and improved customer engagement for independent restaurants.
Who is Owner.com best for
Owner.com is the perfect solution for independent restaurants looking to boost online orders and minimize reliance on third-party delivery apps. Users praise its easy setup, responsive customer service, and effective marketing tools. Some users mention limited design customization and menu syncing issues. Owner.com helps restaurants increase sales and engage customers directly.
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Best for small to mid-sized restaurants.
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Ideal for restaurants and hospitality businesses.
Owner.com features
| Supported Owner.com supports SMS marketing for restaurants. |
| Supported Owner.com allows creating and sending email campaigns with automated marketing features. |
| Supported Owner.com lets customers order online via website or app. |
| Supported Owner.com lets you create custom loyalty programs, track points, and automate marketing. |
| Supported Owner.com allows restaurants to create and offer their own branded mobile apps to customers. |
| Supported Owner.com provides website design services focused on online ordering and conversions. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Owner.com reviews
We've summarised 277 Owner.com reviews (Owner.com TrustPilot reviews, Owner.com Capterra reviews and Owner.com G2 reviews) and summarised the main points below.
- Excellent and responsive customer support.
- Fast and easy website setup and onboarding.
- Increased online sales and reduced reliance on third-party apps.
- Helpful marketing automation tools (email, SMS).
- User-friendly online ordering system and mobile app.
- Limited website design customization options.
- Forced use of Stripe for payment processing.
- Reservations and catering forms lack confirmation emails.
- Difficulty with 86ing (removing) items from the online menu.
- Menu syncing issues with some POS systems (e.g., Toast, Brink).
Owner.com pricing
The commentary is based on 158 reviews from Owner.com Capterra reviews and Owner.com G2 reviews.
Owner.com's pricing is a flat monthly fee, often seen as expensive initially. However, many reviewers find it worthwhile due to increased sales, reduced third-party commissions, and valuable included features like marketing and loyalty programs, ultimately saving money long-term. Some express concern about additional customer fees.
Users sentiment
See the Owner.com pricing page.
Owner.com alternatives
BentoBoxBetter for enterprise restaurants. Has broader industry applicability, including retail and marketing. Growing faster in terms of web traffic but slower employee growth. More established, with positive user reviews on features like ease of use and design quality. An Owner.com competitor and alternative.Read more
SliceMore niche, focusing on pizzerias. Has grown faster in website traffic but slower in employee growth. Provides delivery tracking, a key feature for pizza restaurants. Consider this Owner.com alternative if delivery management is critical.Read more
GrubHubBetter suited for individuals and businesses ordering food for employees. Wider industry applicability. Has greater market momentum. More restaurant options but higher fees and inconsistent delivery quality. Lower rated than Owner.com.Read more
Uber Eats for BusinessBetter for businesses wanting to offer employee meal benefits. Has broader industry applicability but lacks restaurant-specific tools. Growing faster than Owner.com. Negative user sentiment around customer service.Read more
Square for RetailBetter suited for retail businesses needing a POS system. Has broader industry applicability. Growing faster than Owner.com.Read more
CloverBetter suited for retail, healthcare, education, and legal services. Wider industry applicability makes it a good Owner.com competitor. Has significantly more website traffic momentum. Lower ratings on Glassdoor.Read more
Owner.com FAQ
What is Owner.com and what does Owner.com do?
Owner.com empowers restaurants with tools to thrive online. It offers websites, online ordering, mobile apps, and marketing automation, enabling restaurants to boost direct orders, reduce third-party delivery reliance, and ultimately increase profits. Owner.com emphasizes easy setup and improved customer engagement.
How does Owner.com integrate with other tools?
Owner.com integrates with Stripe for payment processing and various POS systems. However, users have reported menu syncing issues with some POS systems like Toast and Brink, so checking compatibility is crucial. They also offer email and SMS marketing tools within their platform.
What the main competitors of Owner.com?
Alternatives to Owner.com include MarginEdge, Order Tiger, Supy, POS & POS, Square Point of Sale, and Zenput. These competitors offer similar features such as online ordering, POS systems, and restaurant management tools. They target various restaurant sizes, from small businesses to large chains.
Is Owner.com legit?
Yes, Owner.com is a legitimate platform. It offers website design, online ordering, and marketing automation tools specifically for restaurants. User reviews praise its ease of use and positive impact on sales, while some customization limitations exist. Consider Owner.com safe and reliable for boosting your restaurant's online presence.
How much does Owner.com cost?
I couldn't find pricing details for Owner.com. For the most up-to-date pricing information, please visit the vendor's website.
Is Owner.com customer service good?
Owner.com's customer service receives overwhelmingly positive feedback. Users praise the responsive, helpful, and knowledgeable support team, highlighting quick resolutions and readily available assistance. A dedicated Restaurant Success Manager further enhances the experience, providing personalized guidance and support.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.