Logo of Square Point of Sale

Square Point of Sale

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Company health

Employee growth
2% increase in the last year
Web traffic
8% decrease in the last quarter

Ratings

G2
4.7/5
(810)
Capterra
4.7/5
(2475)
Glassdoor
3.9/5
(83)

Square Point of Sale description

Square Point of Sale is a POS system designed to simplify business operations. It allows retailers to accept payments in person and online, manage inventory, track sales data, and gain insights into customer behavior. Square Point of Sale offers different plans to accommodate businesses of all sizes, each with varying features and processing rates. Its user-friendly interface and integrations with popular business tools make it a versatile solution for managing a modern retail business.


Who is Square Point of Sale best for

Square POS is a user-friendly system ideal for businesses needing mobile payment and inventory management. Users praise its intuitive interface and quick payment processing but note occasional glitches and high fees for manual transactions. Perfect for small retailers, food trucks, and market vendors.

  • Best for small to medium-sized businesses needing mobile solutions.

  • Ideal for retail, hospitality, and professional services.


Square Point of Sale features

Type in the name of the feature or in your own words tell us what you need
Supported

Customer contact details can be stored using the built-in Customer Directory.

Supported

Square POS supports credit cards, debit cards, and contactless payments (Apple Pay, Google Pay).

Supported

Yes, Square POS supports sales reports by product, location, and overall revenue.

Supported

Square POS supports shift scheduling via Square Shifts.

Supported

Square POS supports online ordering via Square Online, a website and app.

Supported

Square POS offers real-time inventory tracking.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
-0.18

Customer Service

Neutral
+0.19

Ease of Use

Strongly positive
+0.88

Reliability and Performance

Rather positive
+0.35

Ease of Implementation

Strongly positive
+0.71

Scalability

Neutral
+0

Square Point of Sale reviews

We've summarised 3266 Square Point of Sale reviews (Square Point of Sale GetApp reviews, Square Point of Sale Software Advice reviews, Square Point of Sale Capterra reviews and Square Point of Sale G2 reviews) and summarised the main points below.

Pros of Square Point of Sale
  • User-friendly interface, easy to set up and navigate.
  • Mobile accessibility for payments on the go.
  • Quick payment processing and fast deposits.
  • Comprehensive reporting features for sales tracking.
  • Variety of payment options, including tap to pay and online invoices.
Cons of Square Point of Sale
  • High card processing fees, especially for manually entered transactions.
  • Occasional glitches and software crashes, requiring system restarts.
  • Difficulty connecting card reader via Bluetooth; requires frequent re-pairing.
  • Inventory management can be cumbersome and lacks some desired features.
  • Limited customization options for invoices and receipts.

Square Point of Sale pricing

The commentary is based on 516 reviews from Square Point of Sale Capterra reviews, Square Point of Sale G2 reviews, Square Point of Sale GetApp reviews and Square Point of Sale Software Advice reviews.

Square Point of Sale is praised for its ease of use, affordability for small businesses starting out, and convenient features like tap-to-pay and invoicing. However, some users find transaction fees high, especially for manual entry or larger businesses with high sales volume. Others wish for more advanced features and international availability.

Users sentiment

Neutral
-0.18

See the Square Point of Sale pricing page.

  • Square Point of Sale has a free plan.

  • Square Point of Sale has a free trial.

Free

$0

For businesses that are getting started, get a free Square Retail Point of Sale app, online store, basic inventory tools, and more.

Plus

$89 per month, per location

For expanding businesses, sign up for advanced inventory tools, barcode label printing, COGS reports, and more.

Premium

Custom

For established businesses, get a plan that helps you scale, fits your exact needs, and includes one-on-one onboarding support.


Square Point of Sale alternatives

  • Logo of Square for Retail
    square-point-of-sale vs Square for Retail
    Better for retail businesses needing advanced inventory features, employee management, and customer relationship tools.
    Read more
  • Logo of BentoBox
    BentoBox
    Better for restaurants seeking an all-in-one platform including website and marketing tools. More focused on online presence management and revenue growth.
    Read more
  • Logo of Craver
    Craver
    More focused on restaurants with branded mobile ordering apps. Has less momentum.
    Read more
  • Logo of Upserve
    Upserve
    More restaurant-focused. Square Point of Sale alternative for restaurant businesses seeking specific features.
    Read more
  • Logo of MarginEdge
    MarginEdge
    Better for restaurant financial management. Higher ratings and growing much faster. Provides real-time food and labor cost insights. Integrates with POS and accounting systems.
    Read more
  • Logo of POS & POS
    POS & POS
    Better for small businesses like cafes, bars, and shops. A good Square Point of Sale alternative for basic inventory tracking, loyalty programs, and digital receipts.
    Read more

Square Point of Sale FAQ

  • What is Square Point of Sale and what does Square Point of Sale do?

    Square Point of Sale is a POS system simplifying business operations for retailers. It enables in-person and online payments, inventory management, sales tracking, and customer behavior analysis. With varied plans and a user-friendly interface, it's a versatile solution for modern retail businesses.

  • How does Square Point of Sale integrate with other tools?

    Square Point of Sale integrates with various business tools, including accounting software, e-commerce platforms, and other applications. This connectivity streamlines operations by syncing data across different platforms, enhancing efficiency for retailers. It also integrates with Square's own suite of products.

  • What the main competitors of Square Point of Sale?

    Top Square Point of Sale competitors include PayPal, Square for Retail, Loyverse POS, and MarginEdge. These alternatives offer similar features such as payment processing, inventory management, and sales reporting, catering to various business needs and sizes.

  • Is Square Point of Sale legit?

    Yes, Square Point of Sale is a safe and legitimate POS system. It's known for its user-friendly interface, mobile accessibility, and diverse payment options. While processing fees can be high, its ease of use and comprehensive features make it a popular choice.

  • How much does Square Point of Sale cost?

    Square POS pricing includes a Free plan, a Plus plan at $89/month/location, and a Premium plan with custom pricing. Whether it's worth it depends on your business needs and desired features like inventory tools and marketing integrations. A free trial is available.

  • Is Square Point of Sale customer service good?

    Square Point of Sale customer service receives mixed reviews. While many users praise the helpful and responsive support, others report difficulty contacting customer service and receiving generic responses. Some users also note the lack of phone support outside business hours.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.