Square for Retail vs Square Point of Sale

by Gralio Feb 07, 2025

Square for Retail and Square Point of Sale are both POS systems by Square, but they cater to different needs. Square for Retail focuses on robust retail management features, while Square Point of Sale offers a more general, user-friendly experience suitable for various businesses.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 3782 reviews and 60 websites, saving 21 hours, 30 minutes of reading.

About

Square for Retail is a point-of-sale (POS) system designed for retail businesses of all sizes. It offers a suite of tools for managing sales, inventory, customer data, employee timekeeping, and more. This POS system helps streamline retail operations, provides detailed sales and inventory reports, and integrates with popular e-commerce platforms. Square for Retail aims to simplify retail management, offering plans from basic to advanced features, accommodating various business needs.
Square Point of Sale is a POS system designed to simplify business operations. It allows retailers to accept payments in person and online, manage inventory, track sales data, and gain insights into customer behavior. Square Point of Sale offers different plans to accommodate businesses of all sizes, each with varying features and processing rates. Its user-friendly interface and integrations with popular business tools make it a versatile solution for managing a modern retail business.

Summary

Main difference
Square for Retail is tailored for retail businesses needing robust inventory management, employee management, and retail-specific features. Square Point of Sale is a more general POS system suitable for various businesses, prioritizing ease of use and mobile accessibility.

Relative strengths of Square for Retail (compared to Square Point of Sale)

  • Stronger inventory management capabilities for retailers.

  • Employee management features like timekeeping and permissions.

  • Integrations with e-commerce platforms for a unified retail experience.

Relative weaknesses of Square for Retail (compared to Square Point of Sale)

  • Less user-friendly interface compared to Square POS.

  • Limited mobile accessibility for certain features.

  • Fewer integrations with general business tools.

Who should use Square for Retail VS. Square Point of Sale

Square for Retail is a user-friendly POS system ideal for retailers of all sizes. It simplifies sales, inventory, and customer management, offering real-time tracking and reporting. Users praise its ease of use and portability, while some note occasional syncing issues and high transaction fees.

Square POS is a user-friendly system ideal for small to medium retail businesses, particularly those needing mobile solutions. Users praise its intuitive interface, mobile accessibility, and fast payment processing. However, some find the card processing fees high and experience occasional software glitches. Perfect for market vendors, food trucks, and artists seeking a simple yet effective POS.

  • Best for small to medium-sized businesses.

  • Ideal for retail, consumer goods, and other related sectors.

  • Best for small to medium-sized businesses needing mobile POS solutions.

  • Ideal for retail, hospitality, and professional services.

Square for Retail and Square Point of Sale features

Supported
Partially supported
Not supported
Type in the name of the feature or in your own words tell us what you need
  • POS integration
    Not supported

    Square for Retail does not list Revel POS as a supported integration.

    Not supported

    Square POS does not list Revel POS as a supported integration.

  • Mobile app support
    Not supported

    The app supports retailers managing operations on mobile, not direct customer use.

    Supported

    Square POS has a mobile app for Android and iOS.

  • Accounting integration
    Supported

    Square for Retail integrates with Xero through the Square POS system.

    Supported

    Square POS integrates with Xero for automated accounting.

  • Invoicing
    Partially supported

    Square for Retail supports invoicing via a separate product, Square Invoices.

    Supported

    Square Point of Sale supports invoicing through integration with Square Invoices.

  • QuickBooks integration
    Partially supported

    Square for Retail integrates with QuickBooks Online via Connect to Square.

    Partially supported

    Square POS integrates with QuickBooks Online directly and Desktop via third-party apps.

  • QuickBooks Online integration
    Partially supported

    Square for Retail integrates with QuickBooks Online via Amaka or the Connect to Square app.

    Supported

    Square POS integrates with QuickBooks Online for automated sales syncing and reconciliation.

Qualities

  • Value and Pricing Transparency
    +1
    Strongly positive sentiment
    -0.18
    Neutral sentiment
  • Customer Service
    No data
    +0.19
    Neutral sentiment
  • Ease of Use
    +1
    Strongly positive sentiment
    +0.88
    Strongly positive sentiment
  • Reliability and Performance
    -0.2
    Neutral sentiment
    +0.35
    Rather positive sentiment
  • Ease of Implementation
    No data
    +0.71
    Strongly positive sentiment
  • Scalability
    No data
    +0
    Neutral sentiment
Square for Retail and Square Point of Sale Pricing
Square for Retail offers a free plan and two paid plans - Plus and Premium. The Plus plan has a 30-day free trial. The Premium plan has custom pricing and requires eligibility. The processing rates for in-person, online, manually entered, and AfterPay transactions are consistent across all plans. Discounted processing rates are available for in-person transactions with the Plus plan.
Plans

User sentiment

Strongly positive
+1

See full Pricing page

Square Point of Sale offers three pricing plans: Free, Plus, and Premium. The Free plan has no monthly fee and includes basic inventory tools. The Plus plan costs $89 per month per location and offers advanced inventory tools, barcode label printing, and COGS reports. The Premium plan has custom pricing and is designed for established businesses. Square Point of Sale also offers various add-ons, such as customer accounts, professional website tools, email marketing, text message marketing, loyalty programs, and custom permission sets.
Plans

User sentiment

Neutral
-0.18

See full Pricing page

Square for Retail and Square Point of Sale review insights

3782 reviews analysed from and

Users love

  • Easy to use and train employees on
  • Portable for mobile sales and events
  • Real-time sales tracking and reporting
  • Inventory management features
  • User-friendly interface, easy to set up and navigate.
  • Mobile accessibility for payments on the go.
  • Quick payment processing and fast deposits.
  • Comprehensive reporting features for sales tracking.
  • Variety of payment options, including tap to pay and online invoices.

Users dislike

  • Difficult to organize products with mobile phone
  • High transaction fees
  • Occasional syncing issues with external accounting software
  • System crashes occasionally
  • High card processing fees, especially for manually entered transactions.
  • Occasional glitches and software crashes, requiring system restarts.
  • Difficulty connecting card reader via Bluetooth; requires frequent re-pairing.
  • Inventory management can be cumbersome and lacks some desired features.
  • Limited customization options for invoices and receipts.

Square for Retail and Square Point of Sale Ratings

  • G2
    4.4/5
    (65)
  • Capterra
    4.7/5
    (451)
  • Glassdoor
    3.9/5
    (83)
  • G2
    4.7/5
    (810)
  • Capterra
    4.7/5
    (2475)
  • Glassdoor
    3.9/5
    (83)

Company health

Employee growth

2% increase in the last year
2% increase in the last year

Web traffic

8% decrease in the last quarter
8% decrease in the last quarter

Financing

July 2022 - $0
July 2022 - $0

How do Square for Retail's retail-specific features compare to Square POS?

Square for Retail offers more retail-specific features compared to the standard Square POS. While Square POS provides basic inventory management, Square for Retail includes more advanced inventory tools like matrix inventory, item variations, and low-stock alerts. Square for Retail also offers features tailored to retail businesses such as employee management with time tracking and sales reporting specific to retail metrics. Essentially, Square for Retail builds upon the basic payment processing functionality of Square POS by adding dedicated features to streamline retail operations.

Which product best supports a business with both online and in-person sales?

Square for Retail is better suited for businesses with both online and in-person sales. While Square POS also offers online payment processing, Square for Retail is specifically designed for retail businesses and offers features like inventory management and e-commerce platform integrations, making it a more comprehensive solution for managing both sales channels.

What are the advantages of Square for Retail?

Square for Retail offers more specialized features for retail businesses, such as advanced inventory management, employee management, and customer relationship management (CRM) tools. It also integrates with popular e-commerce platforms, making it a more comprehensive solution for retailers with both online and offline stores. While both share the same payment processing platform, Square for Retail focuses on the broader retail experience.

What are the disadvantages of Square for Retail?

Square for Retail users dislike the difficulty in organizing products with the mobile phone app, high transaction fees, occasional syncing issues with external accounting software, and occasional system crashes.

Is Square for Retail cheaper than Square Point of Sale?

No, Square for Retail is not cheaper than Square Point of Sale. They have the same listed pricing: Free, $89/month for Plus, and custom pricing for Premium. Therefore, they cost the same.

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Page co-authored by
MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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