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AvidTrak

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Last updated on

Company health

Employee growth
No change in the last year
Web traffic
46% increase in the last quarter

Ratings

G2
4.1/5
(4)

AvidTrak description

AvidTrak is a call tracking software that helps businesses understand which marketing campaigns are driving phone calls. It uses unique phone numbers for different campaigns and routes calls to your existing lines. AvidTrak provides insights into lead sources, allowing you to optimize ad spending and improve your return on investment. It offers features like call recording, AI-powered transcription, keyword tracking, and integrations with popular marketing tools and CRMs. AvidTrak offers affordable pricing plans suitable for both small and large businesses.


Who is AvidTrak best for

AvidTrak is a call tracking software that helps businesses understand which marketing campaigns are driving phone calls. It uses unique phone numbers for different campaigns, providing insights into lead sources to optimize ad spending and improve ROI. Features include call recording, AI-powered transcription, and integrations with popular marketing tools and CRMs.

  • Best for small to medium-sized businesses.

  • Ideal for marketing agencies.


AvidTrak features

Type in the name of the feature or in your own words tell us what you need
Supported

AvidTrak supports call transcription, converting voice to text for review.

Supported

AvidTrak integrates with CRM systems like Salesforce, enabling efficient customer data and workflow management.

Supported

AvidTrak offers call tracking and analytics to assess marketing campaign effectiveness and gain customer behavior insights.

Supported

AvidTrak supports call tracking to measure marketing campaign effectiveness and optimize ad spend.

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AvidTrak nurtures leads via automated follow-ups, lead scoring, and CRM integrations.

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AvidTrak supports call reporting and analytics with customizable reports, AI-powered insights, and CRM integrations.


AvidTrak pricing

See the AvidTrak pricing page.


AvidTrak alternatives

  • Logo of Text-Em-All
    Text-Em-All
    Better for sending mass texts and voicemails for various communication purposes including reminders and emergency notifications. Broader industry applicability. Has more momentum. Higher ratings on Glassdoor. Users love its simplicity, reliability, and customer support.
    Read more
  • Logo of Nimbata
    Nimbata
    Higher rated by users and has more momentum.
    Read more
  • Logo of iContact
    iContact
    Better for email marketing and automation. Caters to a wider range of industries. Has more momentum. iContact is a strong AvidTrak alternative for SMBs focused on email marketing.
    Read more
  • Logo of Outleads
    Outleads
    More focused on connecting website visits with phone calls and sales. Caters specifically to mid-sized companies. Has growing website traffic.
    Read more
  • Logo of TextP2P
    TextP2P
    Better for SMBs focused on SMS marketing, email marketing, and ringless voicemails. Offers two-way messaging, automated workflows, and appointment reminders.
    Read more
  • Logo of CallerAPI
    CallerAPI
    Better for lead validation and fraud prevention. Focuses on identifying and verifying phone numbers, unlike AvidTrak's marketing attribution focus. Also caters to financial and IT sectors.
    Read more

AvidTrak FAQ

  • What is AvidTrak and what does AvidTrak do?

    AvidTrak is a call tracking software that helps businesses optimize marketing campaigns and improve ROI. It provides unique phone numbers for different campaigns, routes calls, and offers insights into lead sources. Features include call recording, AI transcription, keyword tracking, and integrations with marketing tools and CRMs.

  • How does AvidTrak integrate with other tools?

    AvidTrak integrates with popular marketing tools and CRMs, such as Salesforce, to streamline lead management and analysis. It also supports integrations that enhance call tracking, reporting, and analytics functionalities.

  • What the main competitors of AvidTrak?

    Alternatives to AvidTrak include Nimbata, a similar call tracking software, and Outleads, which focuses on connecting website visits to phone calls and sales. Other options, though not direct competitors, are Text-Em-All and Textla for SMS marketing, and iContact for email marketing.

  • Is AvidTrak legit?

    AvidTrak appears legitimate, offering call tracking and analytics features beneficial for businesses. G2 gives it a 4.1/5 rating, and its features include call recording, AI transcription, and keyword tracking. Consider exploring user reviews for more in-depth insights into AvidTrak's safety.

  • How much does AvidTrak cost?

    AvidTrak doesn't publicly disclose its pricing. Contact their sales team for a customized quote based on your specific needs and to determine if AvidTrak is worth the investment for your product pricing requirements.

  • Is AvidTrak customer service good?

    There is no customer service information available for AvidTrak.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.