AvidTrak is a call tracking software that helps businesses understand which marketing campaigns are driving phone calls. It uses unique phone numbers for different campaigns and routes calls to your existing lines. AvidTrak provides insights into lead sources, allowing you to optimize ad spending and improve your return on investment. It offers features like call recording, AI-powered transcription, keyword tracking, and integrations with popular marketing tools and CRMs. AvidTrak offers affordable pricing plans suitable for both small and large businesses.
Who is AvidTrak best for
AvidTrak is a call tracking software that helps businesses understand which marketing campaigns are driving phone calls. It uses unique phone numbers for different campaigns, providing insights into lead sources to optimize ad spending and improve ROI. Features include call recording, AI-powered transcription, and integrations with popular marketing tools and CRMs.
Best for small to medium-sized businesses.
Ideal for marketing agencies.
AvidTrak features
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AvidTrak supports call transcription, converting voice to text for review.
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AvidTrak integrates with CRM systems like Salesforce, enabling efficient customer data and workflow management.
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AvidTrak offers call tracking and analytics to assess marketing campaign effectiveness and gain customer behavior insights.
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AvidTrak supports call tracking to measure marketing campaign effectiveness and optimize ad spend.
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AvidTrak nurtures leads via automated follow-ups, lead scoring, and CRM integrations.
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AvidTrak supports call reporting and analytics with customizable reports, AI-powered insights, and CRM integrations.
Better for sending mass texts and voicemails for various communication purposes including reminders and emergency notifications. Broader industry applicability. Has more momentum. Higher ratings on Glassdoor. Users love its simplicity, reliability, and customer support.
Better for email marketing and automation. Caters to a wider range of industries. Has more momentum. iContact is a strong AvidTrak alternative for SMBs focused on email marketing.
Better for SMBs focused on SMS marketing, email marketing, and ringless voicemails. Offers two-way messaging, automated workflows, and appointment reminders.
Better for lead validation and fraud prevention. Focuses on identifying and verifying phone numbers, unlike AvidTrak's marketing attribution focus. Also caters to financial and IT sectors.
AvidTrak is a call tracking software that helps businesses optimize marketing campaigns and improve ROI. It provides unique phone numbers for different campaigns, routes calls, and offers insights into lead sources. Features include call recording, AI transcription, keyword tracking, and integrations with marketing tools and CRMs.
How does AvidTrak integrate with other tools?
How does AvidTrak integrate with other tools?
AvidTrak integrates with popular marketing tools and CRMs, such as Salesforce, to streamline lead management and analysis. It also supports integrations that enhance call tracking, reporting, and analytics functionalities.
What the main competitors of AvidTrak?
What the main competitors of AvidTrak?
Alternatives to AvidTrak include Nimbata, a similar call tracking software, and Outleads, which focuses on connecting website visits to phone calls and sales. Other options, though not direct competitors, are Text-Em-All and Textla for SMS marketing, and iContact for email marketing.
Is AvidTrak legit?
Is AvidTrak legit?
AvidTrak appears legitimate, offering call tracking and analytics features beneficial for businesses. G2 gives it a 4.1/5 rating, and its features include call recording, AI transcription, and keyword tracking. Consider exploring user reviews for more in-depth insights into AvidTrak's safety.
How much does AvidTrak cost?
How much does AvidTrak cost?
AvidTrak doesn't publicly disclose its pricing. Contact their sales team for a customized quote based on your specific needs and to determine if AvidTrak is worth the investment for your product pricing requirements.
Is AvidTrak customer service good?
Is AvidTrak customer service good?
There is no customer service information available for AvidTrak.
Reviewed by
MK
Michal Kaczor
CEO at Gralio
Michal has worked at startups for many years and writes about topics relating to software selection and IT
management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs
of any business and find solutions to its problems.
TT
Tymon Terlikiewicz
CTO at Gralio
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech
department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX,
HR, Payroll, Marketing automation and various developer tools.